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    Statement regarding the closure of the Kopano community forum and the end of the community edition

    Kopano Meet down for days - cause of Letsencrypt CA issue

    Kopano Meet & WebMeetings
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    • mcdaniels
      mcdaniels last edited by

      Hi folks,

      as we were told by support, kopano meet is down (cant connect to turn server and telling me: “could not connect to server - check your internet connection”) cause of the letsencrypt-ca issue (outdated).

      There is no workaround or resolution to this issue.

      So does this mean that absolutly no kopano-meet-installation is working at the moment?

      Do you know a workaround?

      Thanks a lot!

      flobian 1 Reply Last reply Reply Quote 0
      • flobian
        flobian @mcdaniels last edited by

        Hi @mcdaniels,

        this issue is about expired letsencrypt CA root certificate.

        You can try this things:

        • try to update your linux operating system. You will get new certificates and new version of openssl
        • update all certificates from letsencrypt

        Upgrading OS solved my problem one week ago.

        Cheers
        Florian

        mcdaniels 1 Reply Last reply Reply Quote 0
        • fbartels
          fbartels Kopano last edited by

          Crosspost: https://help.univention.com/t/meet-could-not-connect-to-server-check-internet-connection/18704/

          Regards Felix

          Resources:
          https://kopano.com/blog/how-to-get-kopano/
          https://documentation.kopano.io/
          https://kb.kopano.io/

          Support overview:
          https://kopano.com/support/

          1 Reply Last reply Reply Quote 0
          • mcdaniels
            mcdaniels @flobian last edited by mcdaniels

            @flobian Thanks a lot. As Felix mentioned, we use UCS (this is why the crosspost “happened”). I,ll try to hop to the next release. Perhaps it helps.

            Update: Unfortunatly it does not help on UCS it seems.

            flobian 1 Reply Last reply Reply Quote 0
            • flobian
              flobian @mcdaniels last edited by flobian

              @mcdaniels
              my installation is on UCS, too.

              I had to disable all kopano repositories. Run the upgrade, activate kopano repositories …

              Only issue left is: kopano-search does not update index after upgrade from 8.7.13 to 8.7.23.

              Good luck!

              mcdaniels 1 Reply Last reply Reply Quote 0
              • mcdaniels
                mcdaniels @flobian last edited by

                @flobian

                We are now on: 4.4-8 errata1067 and were told NOT to update to the 5.x cause of missing kopano-packages. (by our supporter)

                I assume you are @ UCS 5.0

                flobian 1 Reply Last reply Reply Quote 0
                • flobian
                  flobian @mcdaniels last edited by flobian

                  @mcdaniels
                  Thanks for your reply. No I didn’t upgrade to 5.0 so far. Current UCS version is 4.4-8 errata1060.

                  flobian 1 Reply Last reply Reply Quote 0
                  • flobian
                    flobian @flobian last edited by

                    Now I ran univention-upgrade and: Current UCS version is 4.4-8 errata1069

                    The following packages will be upgraded:
                    firefox-esr-l10n-de,firefox-esr,univention-errata-level,libruby2.3,ruby2.3

                    mcdaniels 1 Reply Last reply Reply Quote 0
                    • mcdaniels
                      mcdaniels @flobian last edited by mcdaniels

                      @flobian
                      well I updated now too. We are running the same UCS version now. No luck at all.

                      Still this message after logging in to UCS and try to use kopano meet. Still unsure whether this message is triggered by not being able to connect to the ucs-kopano turn server, or not.

                      failed_conn_kopano.JPG

                      1 Reply Last reply Reply Quote 0
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