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    kopano-backup: no data found for attachment of item with entryid

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    • decibel83
      decibel83 last edited by

      Hi everyone,
      I’m getting a lot (a lot!) of errors like these during the backup with kopano-backup:

      2021-04-30 15:17:52,172 - backup - WARNING - no data found for attachment of item with entryid 000000008487F6C038144335ADFC6834E61859B501000000050000003BE905BA5A084765888D580CE063745C00000000
2021-04-30 15:17:52,234 - backup - WARNING - no data found for attachment of item with entryid 000000008487F6C038144335ADFC6834E61859B501000000050000003BE905BA5A084765888D580CE063745C00000000
2021-04-30 15:17:58,012 - backup - WARNING - no data found for attachment of item with entryid 00000000310CE53E14204C14A0FD5A1AEA7C934001000000050000001CCADFDAE68F44F7B714C3F486C466D700000000
2021-04-30 15:17:58,025 - backup - WARNING - no data found for attachment of item with entryid 00000000310CE53E14204C14A0FD5A1AEA7C934001000000050000001CCADFDAE68F44F7B714C3F486C466D700000000
2021-04-30 15:18:00,296 - backup - WARNING - no data found for attachment of item with entryid 00000000310CE53E14204C14A0FD5A1AEA7C93400100000005000000815A4D755D4F48AB92831F1FE8DB4AC400000000
2021-04-30 15:18:00,303 - backup - WARNING - no data found for attachment of item with entryid 00000000310CE53E14204C14A0FD5A1AEA7C93400100000005000000815A4D755D4F48AB92831F1FE8DB4AC400000000
2021-04-30 15:18:00,313 - backup - WARNING - no data found for attachment of item with entryid 00000000310CE53E14204C14A0FD5A1AEA7C93400100000005000000815A4D755D4F48AB92831F1FE8DB4AC400000000
2021-04-30 15:18:02,332 - backup - WARNING - no data found for attachment of item with entryid 00000000310CE53E14204C14A0FD5A1AEA7C93400100000005000000DFEAF4C962D346CBB21888C68C6BFE1C00000000
2021-04-30 15:18:06,652 - backup - WARNING - no data found for attachment of item with entryid 00000000310CE53E14204C14A0FD5A1AEA7C934001000000050000005932A65A246A49D2A24E430BB6820B9200000000
2021-04-30 15:18:08,254 - backup - WARNING - no data found for attachment of item with entryid 00000000310CE53E14204C14A0FD5A1AEA7C93400100000005000000AD0A6B4487FC4E95A5E0899E1E4A43D900000000
2021-04-30 15:18:10,135 - backup - WARNING - no data found for attachment of item with entryid 00000000310CE53E14204C14A0FD5A1AEA7C93400100000005000000A864B20AEEAC4F45A87E0E5E91708DCC00000000
2021-04-30 15:18:12,897 - backup - WARNING - no data found for attachment of item with entryid 00000000310CE53E14204C14A0FD5A1AEA7C93400100000005000000825605D7D849430894704E1020542BC900000000
2021-04-30 15:18:12,901 - backup - WARNING - no data found for attachment of item with entryid 00000000310CE53E14204C14A0FD5A1AEA7C93400100000005000000825605D7D849430894704E1020542BC900000000
2021-04-30 15:18:15,298 - backup - WARNING - no data found for attachment of item with entryid 00000000310CE53E14204C14A0FD5A1AEA7C93400100000005000000633D13520F264C8192ACF506BD44EECA00000000
2021-04-30 15:18:17,795 - backup - WARNING - no data found for attachment of item with entryid 00000000310CE53E14204C14A0FD5A1AEA7C9340010000000500000040F1FDC6438E46F48A92A9D4C189F0F100000000
2021-04-30 15:18:18,749 - backup - WARNING - no data found for attachment of item with entryid 00000000310CE53E14204C14A0FD5A1AEA7C934001000000050000008F4B629CEB2848368AFA71A8F5691A5800000000
2021-04-30 15:18:22,609 - backup - WARNING - no data found for attachment of item with entryid 000000008487F6C038144335ADFC6834E61859B501000000050000008866CDE2CD254A149B98ACDCA3A791A700000000
2021-04-30 15:18:22,621 - backup - WARNING - no data found for attachment of item with entryid 000000008487F6C038144335ADFC6834E61859B501000000050000008866CDE2CD254A149B98ACDCA3A791A700000000
2021-04-30 15:18:24,198 - backup - WARNING - no data found for attachment of item with entryid 000000008487F6C038144335ADFC6834E61859B501000000050000007A4ED459D7DD4E4A8C7F5BAA08ADB95D00000000

      I know that this could be due to missing file into the /var/lib/kopano/attachments folder, but no users told me about missing or undownloadable attachments from any message.

      How I can proceed to understand where is the problem and how to solve?

      Thank you very much!

      Bye

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