Ressource booking, recurring events can be overbooked

Pax

Hey People,
hopefully a quick question.

I configured a meeting room as mentioned in https://documentation.kopano.io/kopanocore_administrator_manual/user_management.html#resource-configuration

Now I want this meeting room to deny meetings for every Tuesday. So I created a recurring event for every Tuesday in every week for this specific room. But it doesnt work as expected. People are able to send meeting requests to this room and get a meeting accepted. Now I got two meetings blocking each other.

It doenst make a difference if I allow recurring events or not.

kopano-admin -u <resource name> --mr-decline-recurring yes

People are always able to overbook entered recurring events.

Is this an expected behaviour? Thought I had read about this somewhere but cant find it anymore.
Someone got an idea for a workaround?

fbartels

Hi @pax,

have you also configured the resource to decline conflicting appointments?

Pax

Hi @fbartels, yepp

kopano-admin -u <resource name> --mr-decline-conflict yes

is set and working for “normal” appointments but not for recurring appointments. “normal” ones cant be overbooked and will be rejected, recurring appointments can be overbooked.

EDIT:
OK its related to Z-Push or maybe Active-Sync limitation? In Kopano Webapp its working as expected. While trying to overbook a recurring appointment I’ll get a popup that says that the ressource is not available at this time.
While using Z-Push via Android smartphone or Outlook KOE, I’ll get a Mail with “Meeting Accepted” and can force the ressource to overbook recurring events.

EDIT2:
so I guess Im in the wrong category with my question.

fbartels

Resource booking works differently between WebApp and ActiveSync.

While WebApps default configuration uses direct booking (which means when booking the appointment is directly placed into the calendar) ActiveSync clients only do meeting request booking (which sends a meeting request which could then be auto responded to with mr-accept).

I think I heard something similar from our support recently. Which version are you using?

I think it would makes sense to follow this up directly with the Kopano support (if you have an active subscription).

Pax

Thx Felix.
We are currently running Z-Push 2.6.2 and Kopano 8.7.19.
I will ask the support and report back.