Navigation

    Kopano
    • Register
    • Login
    • Search
    • Categories
    • Get Official Kopano Support
    • Recent
    Statement regarding the closure of the Kopano community forum and the end of the community edition

    Issue with kopano-dagent?

    Kopano Groupware Core
    3
    7
    291
    Loading More Posts
    • Oldest to Newest
    • Newest to Oldest
    • Most Votes
    Reply
    • Reply as topic
    Log in to reply
    This topic has been deleted. Only users with topic management privileges can see it.
    • chipsuk
      chipsuk last edited by

      When running some email tests on a test server, kopano-dagent keeps crashing with the following showing in the log:

      2021-01-26T15:03:13.412087: [kopano-dagent|T11957] [=======] Starting kopano-dagent version 11.0.0 (pid 11957 uid 0) (LMTP mode)
2021-01-26T15:03:13.469601: [kopano-dagent|T11957] [=======] Starting kopano-dagent version 11.0.0 (pid 11957 uid 114) (LMTP mode)
2021-01-26T15:03:56.392567: [kopano-dagent|T12176] [crit   ] ----------------------------------------------------------------------
2021-01-26T15:03:56.392678: [kopano-dagent|T12176] [crit   ] Fatal error detected. Please report all following information.
2021-01-26T15:03:56.392733: [kopano-dagent|T12176] [crit   ] kopano-dagent 11.0.0
2021-01-26T15:03:56.392798: [kopano-dagent|T12176] [crit   ] OS: Ubuntu 20.04.1 LTS (Linux 5.4.0-64-generic x86_64)
2021-01-26T15:03:56.392872: [kopano-dagent|T12176] [crit   ] Thread name: kopano-dagent
2021-01-26T15:03:56.392950: [kopano-dagent|T12176] [crit   ] Peak RSS: 24796
2021-01-26T15:03:56.393016: [kopano-dagent|T12176] [crit   ] Pid 11957 caught SIGABRT (6), out of memory or unhandled exception, traceback:
2021-01-26T15:03:56.393165: [kopano-dagent|T12176] [crit   ] Backtrace:
2021-01-26T15:03:56.394025: [kopano-dagent|T12176] [crit   ] f0. /usr/lib/x86_64-linux-gnu/libkcutil.so.0(+0x50c14) [0x7f5d01fa6c14]
2021-01-26T15:03:56.394098: [kopano-dagent|T12176] [crit   ] f1. /usr/lib/x86_64-linux-gnu/libkcutil.so.0(+0x37216) [0x7f5d01f8d216]
2021-01-26T15:03:56.394151: [kopano-dagent|T12176] [crit   ] f2. /usr/lib/x86_64-linux-gnu/libkcutil.so.0(+0x38c54) [0x7f5d01f8ec54]
2021-01-26T15:03:56.394204: [kopano-dagent|T12176] [crit   ] f3. /lib/x86_64-linux-gnu/libpthread.so.0(+0x153c0) [0x7f5d01edb3c0]
2021-01-26T15:03:56.394262: [kopano-dagent|T12176] [crit   ] f4. /lib/x86_64-linux-gnu/libc.so.6(gsignal+0xcb) [0x7f5d0193018b]
2021-01-26T15:03:56.394314: [kopano-dagent|T12176] [crit   ] f5. /lib/x86_64-linux-gnu/libc.so.6(abort+0x12b) [0x7f5d0190f859]
2021-01-26T15:03:56.394370: [kopano-dagent|T12176] [crit   ] f6. /lib/x86_64-linux-gnu/libc.so.6(+0x903ee) [0x7f5d0197a3ee]
2021-01-26T15:03:56.394429: [kopano-dagent|T12176] [crit   ] f7. /lib/x86_64-linux-gnu/libc.so.6(__fortify_fail+0x2a) [0x7f5d01a1cb4a]
2021-01-26T15:03:56.394481: [kopano-dagent|T12176] [crit   ] f8. /lib/x86_64-linux-gnu/libc.so.6(+0x1313e6) [0x7f5d01a1b3e6]
2021-01-26T15:03:56.394532: [kopano-dagent|T12176] [crit   ] f9. /lib/x86_64-linux-gnu/libc.so.6(__snprintf_chk+0xc5) [0x7f5d01a1aff5]
2021-01-26T15:03:56.394589: [kopano-dagent|T12176] [crit   ] f10. /usr/sbin/kopano-dagent(+0x1695e) [0x55dfef8a695e]
2021-01-26T15:03:56.394644: [kopano-dagent|T12176] [crit   ] f11. /usr/sbin/kopano-dagent(+0x1853a) [0x55dfef8a853a]
2021-01-26T15:03:56.394702: [kopano-dagent|T12176] [crit   ] f12. /usr/sbin/kopano-dagent(+0x1c940) [0x55dfef8ac940]
2021-01-26T15:03:56.394758: [kopano-dagent|T12176] [crit   ] f13. /usr/sbin/kopano-dagent(+0x207fc) [0x55dfef8b07fc]
2021-01-26T15:03:56.394815: [kopano-dagent|T12176] [crit   ] f14. /lib/x86_64-linux-gnu/libpthread.so.0(+0x9609) [0x7f5d01ecf609]
2021-01-26T15:03:56.394869: [kopano-dagent|T12176] [crit   ] f15. /lib/x86_64-linux-gnu/libc.so.6(clone+0x43) [0x7f5d01a0c293]
2021-01-26T15:03:56.394941: [kopano-dagent|T12176] [crit   ] Signal errno: Success, signal code: -6
2021-01-26T15:03:56.394996: [kopano-dagent|T12176] [crit   ] Sender pid: 11957, sender uid: 114, si_status: 0
2021-01-26T15:03:56.395052: [kopano-dagent|T12176] [crit   ] Signal value: 0, faulting address: 0x7200002eb5

      Is there something I can try?
      Am I missing something, or should I wait until the next release?

      Thank you

      1 Reply Last reply Reply Quote 0
      • chipsuk
        chipsuk last edited by

        Updated to today’s version (11.0.0.6) and still happening.

        Any advise please?

        Thanks

        Chris

        chipsuk 1 Reply Last reply Reply Quote 0
        • chipsuk
          chipsuk @chipsuk last edited by

          I think this is to do with OOF - i’ve turned it off, and now it seems to be working…

          Not a major hassle, as we don’t tend to use OOF, but this is the first time i’ve seen it crash the setup

          Thanks

          C

          fbartels Solidus 2 Replies Last reply Reply Quote 0
          • fbartels
            fbartels Kopano @chipsuk last edited by

            @chipsuk that was already reported at https://forum.kopano.io/topic/3591/oof-part-of-kopano-dagent-broken/8

            Regards Felix

            Resources:
            https://kopano.com/blog/how-to-get-kopano/
            https://documentation.kopano.io/
            https://kb.kopano.io/

            Support overview:
            https://kopano.com/support/

            1 Reply Last reply Reply Quote 0
            • Solidus
              Solidus Kopano @chipsuk last edited by Solidus

              @chipsuk Yes, this is related to OOF. I’ve fixed it yesterday and it’ll hopefully be merged to master soon. :)

              1 Reply Last reply Reply Quote 0
              • chipsuk
                chipsuk last edited by

                Thanks for your help

                Will update when able

                Solidus 1 Reply Last reply Reply Quote 0
                • Solidus
                  Solidus Kopano @chipsuk last edited by

                  @chipsuk No worries. FYI this fix has just been merged, so it should show up in the next nightly.

                  1 Reply Last reply Reply Quote 0
                  • First post
                    Last post