suddenly weird issues network error (80040115)
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Hi all,
I’ve experiencing a weird issue. One single folder in my inbox is empty, all the messages are missing. I rebooted my machine and checked all kopano services and mysql server. They are all up and I cannot find any culprit. I did sent a test mail from external to my email adress, it arrives and the message finds its way into the inbox. But where are all my other mails?
Absolutely no changes occurred on the server. Nothing touched for months there. This happened suddenly. It started that I wasn’t able to login to my kopano account. That’s why I rebooted the machine and continued to work.
Today, I checked on server the filesystem, it is clear with enough free space available. I tried to check for orphans but the command fails. I tried another kopano-admin command and it fails, too. Although the server is up and running. See here some outputs:
# kopano-admin -l -vvvvvv [error ] Logon to file:///var/run/kopano/server.sock: Remote side closed connection. [error ] HrLogon server "default:" user "SYSTEM": network error [error ] Unable to open Admin session: network error (80040115) The server is not running, or not accessible through "default:". Using the -v option (possibly multiple times) may give more hints.kopano-admin --list-orphans -vvvvvv
The selected option is deprecated in this utility.
Forwarding call to:kopano-storeadm -O.
[error ] Logon to file:///var/run/kopano/server.sock: Remote side closed connection.
[error ] HrLogon server “default:” user “SYSTEM”: network error
[error ] OpenECSession: network error (80040115)
[error ] KServerContext::logon: network error (80040115)what is causing this error possibly, where do I have to look at? any help appreciated.
EDIT: I’ve seen that the commands are tying to access the server.sock file at the default installation folder. But I use another folder for it. So I submitted this information to kopano-admin command by the -h switch
kopano-admin -h /var2/run/kopano/server.sock --list-orphansbut then I get this:
<?xml version="1.0" encoding="UTF-8"?> <SOAP-ENV:Envelope xmlns:SOAP-ENV="http://schemas.xmlsoap.org/soap/envelope/" xmlns:SOAP-ENC="http://schemas.xmlsoap.org/soap/encoding/" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns:xsd="http://www.w3.org/2001/XMLSchema" xmlns:xop="http://www.w3.org/2004/08/xop/include" xmlns:xmlmime="http://www.w3.org/2004/11/xmlmime" xmlns:ns="urn:zarafa"><SOAP-ENV:Body SOAP-ENV:encodingStyle="http://schemas.xmlsoap.org/soap/encoding/"><ns:logon><szUsername>SYSTEM</szUsername><szPassword>SYSTEM</szPassword><szImpersonateUser></szImpersonateUser><szVersion>10.0.5</szVersion><ulCapabilities>59219</ulCapabilities><ulFlags>0</ulFlags><sLicenseReq></sLicenseReq><ullSessionGroup>8004415638518338273</ullSessionGroup><szClientApp>kopano-storeadm</szClientApp><szClientAppVersion>10.0.5</szClientAppVersion><szClientAppMisc>storeadm</szClientAppMisc></ns:logon></SOAP-ENV:Body></SOAP-ENV:Envelope>and nothing else happens. I need to CTRL+C to exit this view because nothing happens. Same applies to “kopano-admin -h /var2/… -l” command. The same error message appears by the way if you intentionally specify a wrong invalid and non-existent file name as server socket:
# ls /var2/run/kopano/server.sock /var2/run/kopano/server.sock # kopano-admin -h /var2/run/kopano/server.sock --list-orphans The selected option is deprecated in this utility. Forwarding call to: `kopano-storeadm -h /var2/run/kopano/server.sock -O`. <?xml version="1.0" encoding="UTF-8"?> <SOAP-ENV:Envelope xmlns:SOAP-ENV="http://schemas.xmlsoap.org/soap/envelope/" xmlns:SOAP-ENC="http://schemas.xmlsoap.org/soap/encoding/" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns:xsd="http://www.w3.org/2001/XMLSchema" xmlns:xop="http://www.w3.org/2004/08/xop/include" xmlns:xmlmime="http://www.w3.org/2004/11/xmlmime" xmlns:ns="urn:zarafa"><SOAP-ENV:Body SOAP-ENV:encodingStyle="http://schemas.xmlsoap.org/soap/encoding/"><ns:logon><szUsername>SYSTEM</szUsername><szPassword>SYSTEM</szPassword><szImpersonateUser></szImpersonateUser><szVersion>10.0.5</szVersion><ulCapabilities>59219</ulCapabilities><ulFlags>0</ulFlags><sLicenseReq></sLicenseReq><ullSessionGroup>15772049781463458205</ullSessionGroup><szClientApp>kopano-storeadm</szClientApp><szClientAppVersion>10.0.5</szClientAppVersion><szClientAppMisc>storeadm</szClientAppMisc></ns:logon></SOAP-ENV:Body></SOAP-ENV:Envelope> -
@micro can anyone assist here?
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What is in your kopano-server log file?
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@ishouldhavebeenaqatester if you changed paths…
did you also set these in Apparmor for example? if its installed/enabled… -
@micro why /var2/ and not just /var/
