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    Statement regarding the closure of the Kopano community forum and the end of the community edition

    2 device one user sync problem

    Z-Push when using other backends
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    • orlovnv
      orlovnv last edited by

      on 1st device I create notification it syncs with server in one second, but in 2nd device it doesn’t appear I wait for 10 minutes no effect. all device iphone.

      fbartels 1 Reply Last reply Reply Quote 0
      • fbartels
        fbartels Kopano @orlovnv last edited by

        Hi @orlovnv,

        I am afraid that you would need to provide more information if you are asking for actionable help. Stuff like versions, configuration, logging, etc.

        For logging you can look at https://wiki.z-hub.io/display/ZP/Debugging.

        Regards Felix

        Resources:
        https://kopano.com/blog/how-to-get-kopano/
        https://documentation.kopano.io/
        https://kb.kopano.io/

        Support overview:
        https://kopano.com/support/

        1 Reply Last reply Reply Quote 0
        • orlovnv
          orlovnv last edited by orlovnv

          z-push latest stable, combinedBackend Problem only with tasks when I create one on the nextcloud it doesn’t syncs to phone, I think the same problem when I create on one phone and it doesn’t sync to another

          08/08/2020 14:46:57 [  350] [DEBUG] [tasks] BackendCombined->ChangesSink - Calling in 'BackendCardDAV' with 10
08/08/2020 14:46:57 [  350] [DEBUG] [tasks] BackendCardDAV->ChangesSink - Not initialized ChangesSink, sleep and exit
08/08/2020 14:47:05 [17272] [DEBUG] [tasks] BackendCombined->ChangesSink(30)
08/08/2020 14:47:05 [17272] [DEBUG] [tasks] BackendCombined->ChangesSink - Calling in 'BackendIMAP' with 10
08/08/2020 14:47:05 [17272] [DEBUG] [tasks] BackendIMAP>ChangesSink - Not initialized ChangesSink, sleep and exit
08/08/2020 14:47:07 [  350] [DEBUG] [tasks] BackendCombined->ChangesSink(30)
08/08/2020 14:47:07 [  350] [DEBUG] [tasks] BackendCombined->ChangesSink - Calling in 'BackendIMAP' with 10
08/08/2020 14:47:07 [  350] [DEBUG] [tasks] BackendIMAP>ChangesSink - Not initialized ChangesSink, sleep and exit
08/08/2020 14:47:15 [17272] [DEBUG] [tasks] BackendCombined->ChangesSink - Calling in 'BackendCalDAV' with 10
08/08/2020 14:47:17 [  350] [DEBUG] [tasks] BackendCombined->ChangesSink - Calling in 'BackendCalDAV' with 10
08/08/2020 14:47:24 [17272] [DEBUG] [tasks] BackendCombined->ChangesSink - Calling in 'BackendCardDAV' with 10
08/08/2020 14:47:24 [17272] [DEBUG] [tasks] BackendCardDAV->ChangesSink - Not initialized ChangesSink, sleep and exit
08/08/2020 14:47:26 [  350] [DEBUG] [tasks] BackendCombined->ChangesSink - Calling in 'BackendCardDAV' with 10
08/08/2020 14:47:26 [  350] [DEBUG] [tasks] BackendCardDAV->ChangesSink - Not initialized ChangesSink, sleep and exit
08/08/2020 14:47:34 [17272] [DEBUG] [tasks] BackendCombined->ChangesSink(30)
08/08/2020 14:47:34 [17272] [DEBUG] [tasks] BackendCombined->ChangesSink - Calling in 'BackendIMAP' with 10
08/08/2020 14:47:34 [17272] [DEBUG] [tasks] BackendIMAP>ChangesSink - Not initialized ChangesSink, sleep and exit
08/08/2020 14:47:36 [  350] [DEBUG] [tasks] BackendCombined->ChangesSink(30)
08/08/2020 14:47:36 [  350] [DEBUG] [tasks] BackendCombined->ChangesSink - Calling in 'BackendIMAP' with 10
08/08/2020 14:47:36 [  350] [DEBUG] [tasks] BackendIMAP>ChangesSink - Not initialized ChangesSink, sleep and exit
08/08/2020 14:47:44 [17272] [DEBUG] [tasks] BackendCombined->ChangesSink - Calling in 'BackendCalDAV' with 10
08/08/2020 14:47:46 [  350] [DEBUG] [tasks] BackendCombined->ChangesSink - Calling in 'BackendCalDAV' with 10
08/08/2020 14:47:53 [17272] [DEBUG] [tasks] BackendCombined->ChangesSink - Calling in 'BackendCardDAV' with 10
08/08/2020 14:47:53 [17272] [DEBUG] [tasks] BackendCardDAV->ChangesSink - Not initialized ChangesSink, sleep and exit
08/08/2020 14:47:55 [  350] [DEBUG] [tasks] BackendCombined->ChangesSink - Calling in 'BackendCardDAV' with 10
08/08/2020 14:47:55 [  350] [DEBUG] [tasks] BackendCardDAV->ChangesSink - Not initialized ChangesSink, sleep and exit
08/08/2020 14:48:03 [17272] [DEBUG] [tasks] BackendCombined->ChangesSink(30)
08/08/2020 14:48:03 [17272] [DEBUG] [tasks] BackendCombined->ChangesSink - Calling in 'BackendIMAP' with 10
08/08/2020 14:48:03 [17272] [DEBUG] [tasks] BackendIMAP>ChangesSink - Not initialized ChangesSink, sleep and exit
08/08/2020 14:48:05 [  350] [DEBUG] [tasks] BackendCombined->ChangesSink(30)
08/08/2020 14:48:05 [  350] [DEBUG] [tasks] BackendCombined->ChangesSink - Calling in 'BackendIMAP' with 10
08/08/2020 14:48:05 [  350] [DEBUG] [tasks] BackendIMAP>ChangesSink - Not initialized ChangesSink, sleep and exit
08/08/2020 14:48:13 [17272] [DEBUG] [tasks] BackendCombined->ChangesSink - Calling in 'BackendCalDAV' with 10
08/08/2020 14:48:13 [17272] [DEBUG] [tasks] BackendCalDAV->ChangesSink - Changes detected
08/08/2020 14:48:13 [17272] [DEBUG] [tasks] BackendCombined->ChangesSink - Calling in 'BackendCardDAV' with 10
08/08/2020 14:48:13 [17272] [DEBUG] [tasks] BackendCardDAV->ChangesSink - Not initialized ChangesSink, sleep and exitcode_text

          so when I add task via web of next cloud task doesn’t sync to phone, but if I then add task in phone it sync to server and then appear task in phone which I add via web.
          if I check task as done that one which I add via web appears again in phone and that which I add in phone disappear in server too.
          sorry for my bad English

          Manfred 1 Reply Last reply Reply Quote 0
          • Manfred
            Manfred Kopano @orlovnv last edited by

            HI @orlovnv,

            @orlovnv said in 2 device one user sync problem:

            z-push latest stable, combinedBackend Problem only with tasks when I create one on the nextcloud it doesn’t syncs to phone, I think the same problem when I create on one phone and it doesn’t sync to another

            Please provide the exact version of Z-Push you are using. “latest stable” is not an exact version. In debian/Ubuntu repositories the latest stable is 2.4.5, in z-push.org repositories it’s 2.5.2, so if you just write “latest stable” it’s ambiguous. The version is logged in z-push.log at INFO level at the end of every request.

            08/08/2020 14:46:57 [  350] [DEBUG] [tasks] BackendCombined->ChangesSink - Calling in 'BackendCardDAV' with 10
08/08/2020 14:46:57 [  350] [DEBUG] [tasks] BackendCardDAV->ChangesSink - Not initialized ChangesSink, sleep and exit
08/08/2020 14:47:05 [17272] [DEBUG] [tasks] BackendCombined->ChangesSink(30)
08/08/2020 14:47:05 [17272] [DEBUG] [tasks] BackendCombined->ChangesSink - Calling in 'BackendIMAP' with 10
08/08/2020 14:47:05 [17272] [DEBUG] [tasks] BackendIMAP>ChangesSink - Not initialized ChangesSink, sleep and exit
08/08/2020 14:47:07 [  350] [DEBUG] [tasks] BackendCombined->ChangesSink(30)
08/08/2020 14:47:07 [  350] [DEBUG] [tasks] BackendCombined->ChangesSink - Calling in 'BackendIMAP' with 10
08/08/2020 14:47:07 [  350] [DEBUG] [tasks] BackendIMAP>ChangesSink - Not initialized ChangesSink, sleep and exit
08/08/2020 14:47:15 [17272] [DEBUG] [tasks] BackendCombined->ChangesSink - Calling in 'BackendCalDAV' with 10
08/08/2020 14:47:17 [  350] [DEBUG] [tasks] BackendCombined->ChangesSink - Calling in 'BackendCalDAV' with 10
08/08/2020 14:47:24 [17272] [DEBUG] [tasks] BackendCombined->ChangesSink - Calling in 'BackendCardDAV' with 10
08/08/2020 14:47:24 [17272] [DEBUG] [tasks] BackendCardDAV->ChangesSink - Not initialized ChangesSink, sleep and exit
08/08/2020 14:47:26 [  350] [DEBUG] [tasks] BackendCombined->ChangesSink - Calling in 'BackendCardDAV' with 10
08/08/2020 14:47:26 [  350] [DEBUG] [tasks] BackendCardDAV->ChangesSink - Not initialized ChangesSink, sleep and exit
08/08/2020 14:47:34 [17272] [DEBUG] [tasks] BackendCombined->ChangesSink(30)
08/08/2020 14:47:34 [17272] [DEBUG] [tasks] BackendCombined->ChangesSink - Calling in 'BackendIMAP' with 10
08/08/2020 14:47:34 [17272] [DEBUG] [tasks] BackendIMAP>ChangesSink - Not initialized ChangesSink, sleep and exit
08/08/2020 14:47:36 [  350] [DEBUG] [tasks] BackendCombined->ChangesSink(30)
08/08/2020 14:47:36 [  350] [DEBUG] [tasks] BackendCombined->ChangesSink - Calling in 'BackendIMAP' with 10
08/08/2020 14:47:36 [  350] [DEBUG] [tasks] BackendIMAP>ChangesSink - Not initialized ChangesSink, sleep and exit
08/08/2020 14:47:44 [17272] [DEBUG] [tasks] BackendCombined->ChangesSink - Calling in 'BackendCalDAV' with 10
08/08/2020 14:47:46 [  350] [DEBUG] [tasks] BackendCombined->ChangesSink - Calling in 'BackendCalDAV' with 10
08/08/2020 14:47:53 [17272] [DEBUG] [tasks] BackendCombined->ChangesSink - Calling in 'BackendCardDAV' with 10
08/08/2020 14:47:53 [17272] [DEBUG] [tasks] BackendCardDAV->ChangesSink - Not initialized ChangesSink, sleep and exit
08/08/2020 14:47:55 [  350] [DEBUG] [tasks] BackendCombined->ChangesSink - Calling in 'BackendCardDAV' with 10
08/08/2020 14:47:55 [  350] [DEBUG] [tasks] BackendCardDAV->ChangesSink - Not initialized ChangesSink, sleep and exit
08/08/2020 14:48:03 [17272] [DEBUG] [tasks] BackendCombined->ChangesSink(30)
08/08/2020 14:48:03 [17272] [DEBUG] [tasks] BackendCombined->ChangesSink - Calling in 'BackendIMAP' with 10
08/08/2020 14:48:03 [17272] [DEBUG] [tasks] BackendIMAP>ChangesSink - Not initialized ChangesSink, sleep and exit
08/08/2020 14:48:05 [  350] [DEBUG] [tasks] BackendCombined->ChangesSink(30)
08/08/2020 14:48:05 [  350] [DEBUG] [tasks] BackendCombined->ChangesSink - Calling in 'BackendIMAP' with 10
08/08/2020 14:48:05 [  350] [DEBUG] [tasks] BackendIMAP>ChangesSink - Not initialized ChangesSink, sleep and exit
08/08/2020 14:48:13 [17272] [DEBUG] [tasks] BackendCombined->ChangesSink - Calling in 'BackendCalDAV' with 10
08/08/2020 14:48:13 [17272] [DEBUG] [tasks] BackendCalDAV->ChangesSink - Changes detected
08/08/2020 14:48:13 [17272] [DEBUG] [tasks] BackendCombined->ChangesSink - Calling in 'BackendCardDAV' with 10
08/08/2020 14:48:13 [17272] [DEBUG] [tasks] BackendCardDAV->ChangesSink - Not initialized ChangesSink, sleep and exitcode_text

            This log is not helpful at all. Felix posted a link which explains how to enable WBXML log.

            so when I add task via web of next cloud task doesn’t sync to phone, but if I then add task in phone it sync to server and then appear task in phone which I add via web.
            if I check task as done that one which I add via web appears again in phone and that which I add in phone disappear in server too.
            sorry for my bad English

            It looks like the backend doesn’t detect task changes in nextcloud. It’s not possible to tell why without logs and knowing your configuration.

            Manfred

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