Spam detection, wrong hits



  • Hi@all,

    I have here on a Kopano installation the problem that mails are falsely marked as spam and end up in the junk folder.

    How can I mark these mails as “not spam”?

    with best
    pixel


  • Kopano

    Hi @pixel,

    you have to unlearn these entries in your spam filter. Falsely classified mails are usually called “ham”, I am sure you will find some instructions of you look for “ham + $yourantispamsolution”.


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