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    [Windows 10] v2.5.4 + v2.6.0 high CPU load after closing

    Kopano DeskApp
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    • dev107
      dev107 last edited by

      Hi together,

      after logout of Kopano, the taskbar icon disappears, but the application is still running with high cpu load. It only stops after klling in task manager.

      I took I look into this process with process explorer. May it helps:

      v2.5.4
      2020507_Deskapp.png

      When I was writing this, I saw there is a version v2.6.0, so I give it a try, with the same result:

      20200510.png

      May it helps. I could collect also some other data, if it’s needed.

      I hope you can fix it.

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      • igpdietrich
        igpdietrich last edited by

        Hej,
        I’d like to confirm the apps behaviour described above. Also tested on Win10 with v2.5.4 and 2.6.0.

        A workaround, which worked for us, was to turn off the “deleting cache after closing”-option in the DeskApp settings.
        2020-06-24 05_57_20-Window.png

        Would be nice if you could test and confirm.

        THX

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        • dev107
          dev107 last edited by

          Hey,

          I’ve tested it and can confirm that disabling the cache cleanup fixed this issue for me. Thank you very much.

          Best wishes

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