Can't get login to Meet: No Access

mniehren

i see in the request-log of kwebd the following:

192.168.70.10 - - [07/May/2020:08:52:25 +0200] "GET /api/config/v1/kopano/meet/config.json HTTP/2.0" 200 158 "-" "Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/81.0.4044.114 Safari/537.36"
192.168.70.10 - - [07/May/2020:08:52:26 +0200] "GET /api/config/v1/kopano/meet/config.json HTTP/2.0" 200 158 "-" "Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/81.0.4044.114 Safari/537.36"
192.168.70.10 - - [07/May/2020:08:52:28 +0200] "GET /api/config/v1/kopano/meet/config.json HTTP/2.0" 200 158 "-" "Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/81.0.4044.114 Safari/537.36"
192.168.70.10 - - [07/May/2020:08:52:31 +0200] "GET /api/config/v1/kopano/meet/config.json HTTP/2.0" 200 158 "-" "Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/81.0.4044.114 Safari/537.36"
192.168.70.10 - - [07/May/2020:08:52:36 +0200] "GET /api/config/v1/kopano/meet/config.json HTTP/2.0" 200 158 "-" "Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/81.0.4044.114 Safari/537.36"
192.168.70.10 - - [07/May/2020:08:52:41 +0200] "GET /api/config/v1/kopano/meet/config.json HTTP/2.0" 200 158 "-" "Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/81.0.4044.114 Safari/537.36"
192.168.70.10 - - [07/May/2020:08:52:46 +0200] "GET /api/config/v1/kopano/meet/config.json HTTP/2.0" 200 158 "-" "Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/81.0.4044.114 Safari/537.36"
192.168.70.10 - - [07/May/2020:08:52:51 +0200] "GET /api/config/v1/kopano/meet/config.json HTTP/2.0" 200 158 "-" "Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/81.0.4044.114 Safari/537.36"
192.168.70.111 - - [07/May/2020:08:52:53 +0200] "GET /.well-known/openid-configuration HTTP/1.1" 200 524 "-" "Go-http-client/1.1"
192.168.70.111 - - [07/May/2020:08:52:53 +0200] "GET /konnect/v1/jwks.json HTTP/1.1" 200 410 "-" "Go-http-client/1.1"
192.168.70.10 - - [07/May/2020:08:52:56 +0200] "GET /api/config/v1/kopano/meet/config.json HTTP/2.0" 200 158 "-" "Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/81.0.4044.114 Safari/537.36"
192.168.70.10 - - [07/May/2020:08:53:01 +0200] "GET /api/config/v1/kopano/meet/config.json HTTP/2.0" 200 158 "-" "Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/81.0.4044.114 Safari/537.36"
192.168.70.10 - - [07/May/2020:08:53:06 +0200] "GET /api/config/v1/kopano/meet/config.json HTTP/2.0" 200 158 "-" "Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/81.0.4044.114 Safari/537.36"

fbartels

Hi @mniehren,

did you have a look at the example deployment I’ve linked to above?

The document you have pasted here looks ok and also parses as valid json. It would be interesting to know what your browser reports (in the network console) when loading it. are there any others errors in there?

This is the config we are using for the public service: https://use.meet-app.io/api/config/v1/kopano/meet/config.json

mniehren

in the Web-Console of Firefox i see

Strict-Transport-Security: The connection to the site is untrustworthy, so the specified header was ignored.  config.json
failed to fetch config: Error: unexpected Content-Type, retrying in 5000ms actions.js:111:22
Strict-Transport-Security: The connection to the site is untrustworthy, so the specified header was ignored.  config.json
failed to fetch config: Error: unexpected Content-Type, retrying in 5000ms actions.js:111:22

Network show’s only

	config.json	fetch	plain	636 B	237 B	2 ms  200	GET kopano2.tuxlan.de
	config.json	fetch	plain	636 B	237 B	8 ms200 	GET kopano2.tuxlan.de
	config.json	fetch	plain	636 B	237 B	2 ms

and so on

nothing else

I tried it with Firefox under Linux and Win7 and with Vivaldi unter Linux

mniehren

here are some screenshots from the vivaldi console …

fbartels

@mniehren said in Can't get login to Meet: No Access:

The connection to the site is untrustworthy

Why is the connection untrustworthy?

@mniehren said in Can't get login to Meet: No Access:

failed to fetch config: Error: unexpected Content-Typ

The kweb package has a dependency on the mailcap package. this package provides identification for the various mime types. you seem be be missing this.

PS: your screenshots are tiny and not really readable. but copy pasting error messages from screenshots is a pain anyways. https://birdeatsbug.com/ produces a nice browser extension to more easily debug web applications. for one it offers the ability to record what is exactly going on on the screen.

longsleep

@fbartels said in Can't get login to Meet: No Access:

The kweb package has a dependency on the mailcap package. this package provides identification for the various mime types. you seem be be missing this.

Technically kweb serves static file content type by looking at the extension and then resolving a mime type by looking at the /etc/mime.types file. So make sure that file exists and includes json.

cat /etc/mime.types|grep json
application/json                                json

On Debian and its derivates this can for example be achieved by installing the mime-support package.

mniehren

Great, now i got an login again.

thanks for you help
Michael

mniehren

Hi, me again,

now it run’s nearly. I try to configure public guest account according the documentation.

I can create public rooms, but when i try to come in as a guest into the the room, i got an
“Failed to create guest session”

In the console log, i see the following error:
index.js:8 ResponseValidator._validateIdToken: No key matching kid or alg found in signing keys

could you please help once again with this problem ?

best regards
Michael

mniehren

found it, forget to generate the encryption secret key

mniehren

This post is deleted!

mniehren

not at all, i now got the following error in the browser console:
kwm.js:4709 Uncaught TypeError: Cannot read property ‘onconnectionstatechange’ of undefined
at t.getPeerConnection (kwm.js:4709)
at t.handleWebRTCMessage (kwm.js:4974)
at e.handleWebSocketMessage (kwm.js:5532)

The same error occurs if i do an call between 2 regular Kopano-Users.

The turnserver-Log show’s no connection

best regards
Michael

mniehren

that seems to be an issue with the vivaldi Browser,

I got an successfully connect from another internal Windows machine with Firefox.

Then i also see entries in the turnserver log

fbartels

Hi @mniehren,

thanks for the feedback regarding Vivaldi. On first look it seems it does not support all features of WebRTC that Meet requires. I have put on my list to test his locally as well.

Edit: just gave this a quick try with the default installation of Vivaldi against our internal system and I was able to make a call.