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    Statement regarding the closure of the Kopano community forum and the end of the community edition

    I migrated domain now I can't send there

    Kopano Groupware Core
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    • theoneandonly-vector
      theoneandonly-vector last edited by

      I have migrated all users from “domain 2” inside Kopano to another Kopano-Server. Now I’m not able to send them “domain 2” E-Mails.

      I deleted all the unused userstores using:
      kopano-storeadm -R

      what do I need to do, so “Kopano 1” doesn’t think he’s still the server for “domain2”

      fbartels 1 Reply Last reply Reply Quote 0
      • fbartels
        fbartels Kopano @theoneandonly-vector last edited by

        Hi @theoneandonly-vector,

        its not really clear to me what you are doing and in consequence experiencing. How have you migrated between the servers (and what exactly)? How do you think the server thinks its still the old one? What error do you see when trying to send mail? How and where are you trying to send the mail?

        Regards Felix

        Resources:
        https://kopano.com/blog/how-to-get-kopano/
        https://documentation.kopano.io/
        https://kb.kopano.io/

        Support overview:
        https://kopano.com/support/

        1 Reply Last reply Reply Quote 0
        • theoneandonly-vector
          theoneandonly-vector last edited by

          I try to send an e-mail from test@random1.tld -> test@random2.tld using webmail.
          I used kopano-backup to export from server1 and import all userdata to server2.
          the users are authenticated via LDAP. the users of random2.tld are deleted from server 1’s LDAP.

          this error is getting reported instantly, when I try to send an e-mail:
          “Unfortunately, kopano-spooler was unable to deliver your mail to the/some of the recipient(s).”

          fbartels 1 Reply Last reply Reply Quote 0
          • fbartels
            fbartels Kopano @theoneandonly-vector last edited by

            Is this when trying to send on server1 or setver2? What does kopano-spooler log at the time of sending?

            Regards Felix

            Resources:
            https://kopano.com/blog/how-to-get-kopano/
            https://documentation.kopano.io/
            https://kb.kopano.io/

            Support overview:
            https://kopano.com/support/

            theoneandonly-vector 1 Reply Last reply Reply Quote 0
            • theoneandonly-vector
              theoneandonly-vector last edited by theoneandonly-vector

              This post is deleted!
              1 Reply Last reply Reply Quote 0
              • theoneandonly-vector
                theoneandonly-vector @fbartels last edited by

                @fbartels
                It happens when I try to send from server 1

                05T22:02:17.707342: [ 8] [error ] Connect to SMTP: Error while connecting socket… E-Mail will be tried again later.
                2020-04-05T22:02:17.707751: [ 8] [warning] Unable to connect to SMTP server, retrying mail for user test@domain.tld later
                2020-04-05T22:02:17.709554: [ 8] [warning] Failed message for user test@domain.tld will be removed from queue, error 0x40203

                fbartels 1 Reply Last reply Reply Quote 0
                • fbartels
                  fbartels Kopano @theoneandonly-vector last edited by

                  what is configured as the local smtp server? can you raise logging to debug and try again? Seems the local mta cannot be reached.

                  Regards Felix

                  Resources:
                  https://kopano.com/blog/how-to-get-kopano/
                  https://documentation.kopano.io/
                  https://kb.kopano.io/

                  Support overview:
                  https://kopano.com/support/

                  theoneandonly-vector 1 Reply Last reply Reply Quote 0
                  • theoneandonly-vector
                    theoneandonly-vector @fbartels last edited by

                    @fbartels
                    Hey there

                    this was the right idea, it was a problem on the mta.

                    1 Reply Last reply Reply Quote 0
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