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    Statement regarding the closure of the Kopano community forum and the end of the community edition

    Folder without PR_CONTAINER_CLASS - how to fix?

    Kopano Groupware Core
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    • itserv
      itserv last edited by

      Hi!

      My kopano 8.7.9.0 has a few folders which lack of the PR_CONTAINER_CLASS. For that reason, it is impossible to move the folder using Outlook connected with z-push.

      Manfred Kutas said in my support request at https://forum.kopano.io/topic/3095, he remembers there should be a script fixing this, and he sent me to the github repository, but I did not find it.

      Can somebody please point me to the script to fix missing PR_CONTAINER_CLASS on objects? I could directly ask the support, but if the community can solve this, I do not need to disturb them.

      Thank you

      Peter

      fbartels 1 Reply Last reply Reply Quote 0
      • fbartels
        fbartels Kopano @itserv last edited by

        Hi @itserv,

        @itserv said in Folder without PR_CONTAINER_CLASS - how to fix?:

        in my support request

        Please be aware that this is a community forum, not an official support channel of Kopano b.v.

        I would recommend to open a support case. https://kopano.com/support-info/ explains how to reach the Kopano support.

        Regards Felix

        Resources:
        https://kopano.com/blog/how-to-get-kopano/
        https://documentation.kopano.io/
        https://kb.kopano.io/

        Support overview:
        https://kopano.com/support/

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        • itserv
          itserv last edited by

          @fbartels said in Folder without PR_CONTAINER_CLASS - how to fix?:

          how

          OK, I’ll do so.

          Thank you.

          1 Reply Last reply Reply Quote 0
          • robing
            robing Kopano (Inactive) last edited by

            @itserv we have a script for that https://stash.kopano.io/projects/KSC/repos/core-tools/browse/fix-folder-class

            If you want to do a safe way, first run fix-folder-class.py -u username --list this will create a json file with all the folders
            then you can manually fix them and then run fix-folder-class.py -u username --restore`

            You can also use fix-folder-class.py -u username --auto this will get into the folders , get the first x items and then determines with folder class it should be.

            And the last option is if you are really sure that every folder that is missing the folder class is a mail folder, then just run
            fix-folder-class.py -u username --mail

            Regards Robin,

            Need support?
            Have a look at https://kopano.com/support/ for options.

            Helpful resources:
            https://kopano.com/blog/how-to-get-kopano/
            https://documentation.kopano.io/
            https://kb.kopano.io/

            1 Reply Last reply Reply Quote 1
            • itserv
              itserv last edited by

              Thank you for the script, Robin. I will keep it in my toolbox for the moment I run into the same trouble, which hopefully will never happen.

              Since it were only maybe 10 folders, I manually identified them, renamed them, created new ones with the original names, moved the items of the broken folders and finally deleted them. This was way faster then opening a support case which I would have certainly done when it was more than a few folders.

              Best regards,

              Peter

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