DeskApp insert attachment in new mail

Chris1984

Hi,

I have installed a fresh UCS Kopano core server with DeskApp on all clients.

I have a issue with insert attachments on a new mail.

When I move a file to the koano new mail windows, the file will not in the email.

On a lot of situations it functionality, but not always.

How can I resolve the issue?

copano core version: 8.7.1.0-1
deskapp version: 2.5.4 x64
Windows 10 x64 Version: 1903

I had made a screen video, but can’t insert in this message.

Thank you.

best regards

externa1

I think you’ll have to drop the attachement not only to the new mail window - you have to drop it in the attachement part (line) see sceenshot:

rg
Christian

Chris1984

Hi,

thank you fo your reply.

I think is a problem with the resolution.
I had change the resolution smaller.
Now the attachment line is bigger.
I test it in the next days.

If it is not resolved, I use Outlook again with kopano server.

best regards

Chris

Chris1984

Hi,
I want to give a feedback of this request.

I test it with webapp and deskapp.
The issue is only with deskapp with the latest version.

Now, I use only webapp with no problems.

best regards

Chris