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    DeskApp insert attachment in new mail

    Kopano DeskApp
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    • Chris1984
      Chris1984 last edited by

      Hi,

      I have installed a fresh UCS Kopano core server with DeskApp on all clients.

      I have a issue with insert attachments on a new mail.

      When I move a file to the koano new mail windows, the file will not in the email.

      On a lot of situations it functionality, but not always.

      How can I resolve the issue?

      copano core version: 8.7.1.0-1
      deskapp version: 2.5.4 x64
      Windows 10 x64 Version: 1903

      I had made a screen video, but can’t insert in this message.

      Thank you.

      best regards

      externa1 1 Reply Last reply Reply Quote 1
      • externa1
        externa1 @Chris1984 last edited by

        @Chris1984

        I think you’ll have to drop the attachement not only to the new mail window - you have to drop it in the attachement part (line) see sceenshot:

        345a483b-7ff0-4bce-a2ba-ba877d956b09-image.png

        rg
        Christian

        1 Reply Last reply Reply Quote 1
        • Chris1984
          Chris1984 last edited by

          Hi,

          thank you fo your reply.

          I think is a problem with the resolution.
          I had change the resolution smaller.
          Now the attachment line is bigger.
          I test it in the next days.

          If it is not resolved, I use Outlook again with kopano server.

          best regards

          Chris

          1 Reply Last reply Reply Quote 0
          • Chris1984
            Chris1984 last edited by

            Hi,
            I want to give a feedback of this request.

            I test it with webapp and deskapp.
            The issue is only with deskapp with the latest version.

            Now, I use only webapp with no problems.

            best regards

            Chris

            1 Reply Last reply Reply Quote 0
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