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    Statement regarding the closure of the Kopano community forum and the end of the community edition

    Newly created users are not assigned a store

    Kopano Groupware Core
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    • chartmann
      chartmann last edited by

      Hi folks
      When creating a new user, no store is created.
      And when the user login I get MAPI_E_NOT_FOUND error

      Workaround for me is always -> kopano-admin --create-store (user)

      I use version 8.7.9 of the server

      I hadn’t noticed that the system is running super fine
      and I didn’t have to create new users.

      Does anyone have the same problem ?

      Can you create new users?

      fbartels 1 Reply Last reply Reply Quote 0
      • mcostan
        mcostan last edited by

        Indeed that’s been the same for me.

        1 Reply Last reply Reply Quote 0
        • A Former User
          A Former User last edited by

          I have seen this issue when the language settings are incorrect. So Kopano can’t run the user create scripts.

          1 Reply Last reply Reply Quote 0
          • fbartels
            fbartels Kopano @chartmann last edited by

            @chartmann to find out why the store is not created I would check the logging of kopano-server from the time the user was created.

            Regards Felix

            Resources:
            https://kopano.com/blog/how-to-get-kopano/
            https://documentation.kopano.io/
            https://kb.kopano.io/

            Support overview:
            https://kopano.com/support/

            1 Reply Last reply Reply Quote 0
            • chartmann
              chartmann last edited by

              For your information.

              Error is

              Authentication by plugin failed for user “test77”: Trying to authenticate failed: test77 not found in LDAP; username = test77
              Command “/etc/kopano/userscripts/createuser” exited with non-zero status 127

              We are looking for the error.

              Standby

              fbartels 1 Reply Last reply Reply Quote 0
              • nschoote
                nschoote last edited by

                Did you also run “kopano-admin --sync” after creating the user?
                This will also trigger the autocreation of the store when new users are found. Errors during that process are reported on the debug level. Hence set “log_level=6” in our server.cfg to see what is going wrong there.

                1 Reply Last reply Reply Quote 0
                • fbartels
                  fbartels Kopano @chartmann last edited by

                  @chartmann said in Newly created users are not assigned a store:

                  non-zero status 127

                  This error code is returned by bash when a command is not found.

                  Regards Felix

                  Resources:
                  https://kopano.com/blog/how-to-get-kopano/
                  https://documentation.kopano.io/
                  https://kb.kopano.io/

                  Support overview:
                  https://kopano.com/support/

                  1 Reply Last reply Reply Quote 0
                  • A Former User
                    A Former User last edited by

                    System was updated to 8.7.9.0 but server.cfg was not migrated to new settings. So the creation scripts points to /etc/kopano/userscripts/ but this directory is empty, new place for creation scripts are: /usr/lib/kopano/userscripts/.
                    I migrated the server.cfg to new settings, now user creation works.
                    It is a shame for Kopano that no new config file is placed in the /etc/kopano directory for such major changes.

                    1 Reply Last reply Reply Quote 1
                    • chartmann
                      chartmann last edited by chartmann

                      THX walterhof for help

                      it’s been solved.

                      1 Reply Last reply Reply Quote 0
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