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    [Fixed] KC 8.4.0~667_139: Error while accessing html-mail-items in webapp

    Kopano Groupware Core
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    • fbartels
      fbartels Kopano @umgfoin last edited by

      Hi @umgfoin ,

      I just tried to reproduce your report on WebApp 3.4.0.676-474.1 and Kopano Core 8.4.0-669, also running CentOS release 6.9 (Final) and was not able to do so.

      Regards Felix

      Resources:
      https://kopano.com/blog/how-to-get-kopano/
      https://documentation.kopano.io/
      https://kb.kopano.io/

      Support overview:
      https://kopano.com/support/

      1 Reply Last reply Reply Quote 0
      • umgfoin
        umgfoin last edited by

        Hi Felix,
        … not so good. I guess, the problem resides in php-mapi:

        If I upgrade the core-installation (including a restart of all kopano-daemons), everything behaves normally until php-fpm gets restarted - which effectively reloads mapi.so, thus activating the new php-mapi.

        That means core 8.4.0.667 with PHP-MAPI as of 8.4.0.644 is OK.

        Enabling debug-output in webapp does not bring any enlightenment.

        ++umgfoin.

        fbartels 1 Reply Last reply Reply Quote 0
        • fbartels
          fbartels Kopano @umgfoin last edited by

          @umgfoin so you also see the problem with 8.4.0-669?

          Regards Felix

          Resources:
          https://kopano.com/blog/how-to-get-kopano/
          https://documentation.kopano.io/
          https://kb.kopano.io/

          Support overview:
          https://kopano.com/support/

          umgfoin 1 Reply Last reply Reply Quote 0
          • umgfoin
            umgfoin @fbartels last edited by umgfoin

            @fbartels

            you also see the problem with 8.4.0-669?

            Yes - last unaffected build for me was 8.4.0~644_137

            1 Reply Last reply Reply Quote 0
            • ck0ne
              ck0ne last edited by

              Hello,

              i have the same isue:

              Ubuntu 14_04
              KopanoCore 8.4.0.669
              Webapp 3.3.0.610-25.1 or Webapp 3.4.0.676

              regards
              Carsten

              fbartels 1 Reply Last reply Reply Quote 0
              • fbartels
                fbartels Kopano @ck0ne last edited by

                hello @ck0ne ,

                are you running php-mapi via php-fpm as well?

                Regards Felix

                Resources:
                https://kopano.com/blog/how-to-get-kopano/
                https://documentation.kopano.io/
                https://kb.kopano.io/

                Support overview:
                https://kopano.com/support/

                1 Reply Last reply Reply Quote 0
                • MarcusRieche
                  MarcusRieche last edited by MarcusRieche

                  Same Problem. Did not find anything in the logs.

                  Ubuntu 16.04
                  Core 8.4.0-728
                  WebApp 3.4.0.686-479.1
                  php-fpm (PHP 7.0)

                  Additionally: on nine mail (android) some mails show myself as sender, which is clearly not the case. Different issue but new and z-push uses php-mapi. Just for mentioning it. Deserves own issue if I see a pattern. But maybe it is a hint.

                  umgfoin 1 Reply Last reply Reply Quote 0
                  • umgfoin
                    umgfoin @MarcusRieche last edited by umgfoin

                    @MacusRieche said in [Bugreport] KC 8.4.0~667_139: Error while accessing html-mail-items in webapp:

                    Same Problem.

                    Are you using PHP or PHP-FPM?

                    MarcusRieche ck0ne 2 Replies Last reply Reply Quote 0
                    • MarcusRieche
                      MarcusRieche @umgfoin last edited by MarcusRieche

                      @umgfoin php-fpm as it is current in Ubuntu 16.04

                      (I tried deinstall of php-fpm so system works with plain php. All functions normal but the above did still not work. So I do not think the usage of php-fpm matters in this case.)

                      1 Reply Last reply Reply Quote 0
                      • ck0ne
                        ck0ne @umgfoin last edited by

                        @umgfoin I run PHP without PHP-FPM

                        1 Reply Last reply Reply Quote 0
                        • fbartels
                          fbartels Kopano last edited by

                          Thanks for all your reports. I have now created https://jira.kopano.io/browse/KC-709 to officially investigate this error.

                          Regards Felix

                          Resources:
                          https://kopano.com/blog/how-to-get-kopano/
                          https://documentation.kopano.io/
                          https://kb.kopano.io/

                          Support overview:
                          https://kopano.com/support/

                          1 Reply Last reply Reply Quote 0
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