[Fixed] KC 8.4.0~667_139: Error while accessing html-mail-items in webapp
recent changes to kc/mapi.so are causing the following problem:
When trying to open a html-based mail-item in webapp, an error-dlg pops-up "Could not open message" and the preview pane shows a centered "failed" text. This seems to apply for any kind of html-message.
- No useful hints in php-fpm errorlog.
- Messages are correctly shown in IMAP-connected clients.
- Rolling back to core-8.4.0~644_137 resolves the issue.
Webapp 18.104.22.1686 or 22.214.171.1240
Hi @umgfoin ,
I just tried to reproduce your report on WebApp 126.96.36.1996-474.1 and Kopano Core 8.4.0-669, also running CentOS release 6.9 (Final) and was not able to do so.
… not so good. I guess, the problem resides in php-mapi:
If I upgrade the core-installation (including a restart of all kopano-daemons), everything behaves normally until php-fpm gets restarted - which effectively reloads mapi.so, thus activating the new php-mapi.
That means core 188.8.131.527 with PHP-MAPI as of 184.108.40.2064 is OK.
Enabling debug-output in webapp does not bring any enlightenment.
@umgfoin so you also see the problem with 8.4.0-669?
you also see the problem with 8.4.0-669?
Yes - last unaffected build for me was 8.4.0~644_137
i have the same isue:
Webapp 220.127.116.110-25.1 or Webapp 18.104.22.1686
hello @ck0ne ,
are you running php-mapi via php-fpm as well?
Same Problem. Did not find anything in the logs.
php-fpm (PHP 7.0)
Additionally: on nine mail (android) some mails show myself as sender, which is clearly not the case. Different issue but new and z-push uses php-mapi. Just for mentioning it. Deserves own issue if I see a pattern. But maybe it is a hint.
@MacusRieche said in [Bugreport] KC 8.4.0~667_139: Error while accessing html-mail-items in webapp:
Are you using PHP or PHP-FPM?
@umgfoin php-fpm as it is current in Ubuntu 16.04
(I tried deinstall of php-fpm so system works with plain php. All functions normal but the above did still not work. So I do not think the usage of php-fpm matters in this case.)
@umgfoin I run PHP without PHP-FPM
Thanks for all your reports. I have now created https://jira.kopano.io/browse/KC-709 to officially investigate this error.