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    DeskApp don't refresh unread email number automatically

    Kopano DeskApp
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    • mrk.pncl
      mrk.pncl last edited by

      Hi everyone,
      I have a small problem with DeskApp.
      I have to use this software to connect to multiple Kopano servers simultaneously, without going through different Outlook profiles.
      If I receive a new email, the unread number of the inbox does not change. If I update the screen I saw the correct number next to the folder.
      Same problem for shared email connected to my inbox.
      Is there a solution to have an automatic update?
      Another question: why aren’t notifications active? In Chrome or Firefox I am able to enable this feature.
      Thanks so much.

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