kopano-search does not start

mast

Hi,
with Debian 9, Kopano-server 8.7.9.0-0+16.1 kopano-search does not start
I think the problem is due to the start of the initial search
log messge
File “/usr/lib/python3/dist-packages/kopano_search/init.py”, line 369, in <listcomp>
folders = [(f.count, s.guid, f.entryid, reindex) for s in stores for f in s.folders()]
File “/usr/lib/python3/dist-packages/kopano/store.py”, line 423, in folders
for folder in self.subtree.folders(recurse=recurse, **kwargs):
File “/usr/lib/python3/dist-packages/kopano/folder.py”, line 720, in folders
for f in folders_recursive(rootfolders):
File “/usr/lib/python3/dist-packages/kopano/folder.py”, line 710, in folders_recursive
for feid, f in sorted(fs, key=lambda data: names[data[0]]):
TypeError: unorderable types: str() < int()

thank you for help
Stefano

fbartels

Hi @mast,

I don’t think I have seen such an error before. Since you are using our supported packages I would recommend to get in contact with our support so that they can check your system.

mast

@fbartels said in kopano-search does not start:

I don’t think I have seen such an error before. Since you are using our supported packages I would recommend to get in contact with our support so that they can check your system.

Hello,

thanks for the reply I proceed with the request to technical support and then update the post

Stephen