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    kopano-backup error MAPI.Struct.MAPIError.from_hresult

    Kopano Groupware Core
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    • mast
      mast last edited by

      Hi,

      in the log file I find the following MAPI error, depends on what? How can I solve the problem?

      File “/usr/lib/python2.7/site-packages/kopano/log.py”, line 103, in log_exc
      try: yield
      File “/usr/lib/python2.7/site-packages/kopano_backup/init.py”, line 220, in main
      self.backup_hierarchy(path, stats, options, store, user, server, config)
      File “/usr/lib/python2.7/site-packages/kopano_backup/init.py”, line 266, in backup_hierarchy
      sk_folder[folder.sourcekey] = folder
      File “/usr/lib/python2.7/site-packages/kopano/folder.py”, line 176, in sourcekey
      self._sourcekey = _benc(HrGetOneProp(self.mapiobj, PR_SOURCE_KEY).Value)
      File “/usr/lib/python2.7/site-packages/MAPI/Defs.py”, line 52, in HrGetOneProp
      raise MAPI.Struct.MAPIError.from_hresult(props[0].Value)
      MAPIErrorNotFound: MAPI error 8004010F (MAPI_E_NOT_FOUND)

      Thanks for your help
      Stefano

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      • bhuisman
        bhuisman last edited by

        @mast what were you trying to do? Which distribution and version are you running, and which version of Kopano?

        I should add that if you have a subscription that you get in contact with the support team instead!

        Regards, Bob

        Need support?
        Have a look at https://kopano.com/support/ for options.

        Helpful resources:
        https://kopano.com/blog/how-to-get-kopano/
        https://documentation.kopano.io/
        https://kb.kopano.io/

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