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    Kopano 8.7.5 to External Outlook - incorrect calendar entries received

    Kopano Groupware Core
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    • mcostan
      mcostan last edited by

      Hello,

      Following this topic:

      https://forum.kopano.io/topic/2735/error-in-receiving-calendar-invites-kopano-8-7-5-final-release/12

      I was finally able to narrow down the behaviour.

      The problem occurs when I send out a calendar invite from Kopano 8.7.5 with NO location.

      The destination external bank (I believe microsoft exchange) receives the calendar invite but is unable to represent it as a calendar invite, but displays it as text.

      If instead I send out a calendar invite with a locatin attached, then it’s all fine.

      I have never observed this behaviour in 8.6

      I hope this helps.

      Please let me know if you would like any other information to be able to assist.

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      • mcostan
        mcostan last edited by

        Hello,

        I was wondering if anyone had the chance of looking at this.

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        • mcostan
          mcostan last edited by

          FYI.

          I have updated the database to the latest UTF format.

          I then sent a meeting invite from Kopano (personal use) and the bank where I work (my real paid job).

          Without a location.

          The bank’s Outlook does not recognise the meeting invite if a location is not specified.

          You just get this in outlook

          BEGIN:VCALENDAR
          VERSION:2.0
          PRODID:-//Kopano//8.7.5//EN
          CALSCALE:GREGORIAN
          METHOD:REQUEST
          BEGIN:VEVENT
          STATUS:CONFIRMED
          ATTENDEE;ROLE=REQ-PARTICIPANT;PARTSTAT=NEEDS-ACTION;RSVP=TRUE;CN=xxxxxx:mailto:yyyy@zzzz.com
          X-MOZ-SEND-INVITATIONS:TRUE
          ORGANIZER;CN=yyyyyy:mailto:xxxxxxxx
          TRANSP:OPAQUE
          X-MICROSOFT-CDO-INTENDEDSTATUS:BUSY
          CREATED:20191009T150213
          DTSTAMP:20191009T150213Z
          LAST-MODIFIED:20191009T150214
          DTSTART:20191009T180000Z
          DTEND:20191009T183000Z
          SUMMARY:Test
          PRIORITY:5
          CLASS:PUBLIC
          UID:
           040000008200E00074C5B7101A82E0080000000080481A88B27ED501000000000000000010
           0000004552306108B101D5B728B805CDBA54C0
          SEQUENCE:0
          X-MOZ-SNOOZE-TIME:20191009T174500Z
          X-MICROSOFT-CDO-OWNER-CRITICAL-CHANGE:20191009T150213Z
          X-MICROSOFT-CDO-ATTENDEE-CRITICAL-CHANGE:20191009T150213Z
          X-MICROSOFT-CDO-APPT-SEQUENCE:0
          X-MICROSOFT-CDO-OWNERAPPTID:308526893
          X-MICROSOFT-CDO-ALLDAYEVENT:FALSE
          BEGIN:VALARM
          TRIGGER;VALUE=DURATION:-PT15M
          ACTION:DISPLAY
          DESCRIPTION:Reminder
          END:VALARM
          END:VEVENT
          END:VCALENDAR
          
          
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          • mcostan
            mcostan last edited by

            Good afternoon,

            I was wondering if anyone else other than me has experienced such issue.

            I have tested again but the issue remains.

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            • mcostan
              mcostan last edited by

              Good morning…

              Am I the only one that suffers from this issue?

              The bank where I work is a major UK one…

              And I can’t send myself a meeting invite from Kopano to my place of work as the calendar entries are wrong.

              This could apply to anyone else using Kopano to send meeting invites to such organisations…

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              • mcostan
                mcostan last edited by

                Good afternoon,

                I tried in all possible ways and this is still a problem.

                If any emails get to the external bank (I can’t divulge the name on here but I can in private) the meeting invites in Outlook do not get received properly.

                Surely this is a problem for Kopano? I.e. there may be other organisations with this setup…

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