Can't accept calendar event

Manfred

@amaccuish said in Can't accept calendar event:

EDIT: changing the meeting response does not work and displays the same error.

What exactly do you mean by “changing the meeting response”? Accept and then decline? In such case you have to be aware that after accepting or declining the meeting request, it is removed from the inbox and there’s the corresponding calendar item only. You should be able to delete the calendar item though and send the notification email to the organizer.

I’m doing it from the calendar app. So after having accepted a meeting, then going to the calendar app and changing the response, the error “cannot send response” is shown.

That’s not going to work. Once you accepted the meeting request, you’re only able to delete the corresponding appointment and send email to the organizer.

Second, before the acceptance arrives to the inviter, the phone displays a “scheduling conflict”, which then is replaced with a tick when the meeting response arrives.

I’m going to guess here that either the organizer or the attendee have another appointment which overlaps with this one. The device requests free-busy information for both the organizer and the attendee and the way free-busy works is that it only says which time slots are busy. So it’s even possible that one of them is busy because of this same appointment, but the device isn’t able to distinguish it.

Manfred

amaccuish

That’s not going to work. Once you accepted the meeting request, you’re only able to delete the corresponding appointment and send email to the organizer.

Is that not part of the activesync spec? Say I’ve accepted, when I go into the iOS calendar app it shows the accept button highlighted and allows me to change my choice to tentative or refuse. This works with an Office 365 account but still not with z-push and kopano.

I’m going to guess here that either the organizer or the attendee have another appointment which overlaps with this one. The device requests free-busy information for both the organizer and the attendee and the way free-busy works is that it only says which time slots are busy. So it’s even possible that one of them is busy because of this same appointment, but the device isn’t able to distinguish it.

No. Both the test appointments I did were at times where both people were free, hence it is confusing if the person hasn’t responded yet to show a scheduling conflict.

Manfred

Hi @amaccuish,

@amaccuish said in Can't accept calendar event:

That’s not going to work. Once you accepted the meeting request, you’re only able to delete the corresponding appointment and send email to the organizer.

Is that not part of the activesync spec? Say I’ve accepted, when I go into the iOS calendar app it shows the accept button highlighted and allows me to change my choice to tentative or refuse. This works with an Office 365 account but still not with z-push and kopano.

I’ve checked it again and there was no request to the server from the device. I don’t know how iOS does it internally, but it probably searches for the meeting request in the inbox and fails because it’s not able to find it. I mistakenly assumed that it would send another MeetingResponse request which wouldn’t have worked.

I’m going to guess here that either the organizer or the attendee have another appointment which overlaps with this one. The device requests free-busy information for both the organizer and the attendee and the way free-busy works is that it only says which time slots are busy. So it’s even possible that one of them is busy because of this same appointment, but the device isn’t able to distinguish it.

No. Both the test appointments I did were at times where both people were free, hence it is confusing if the person hasn’t responded yet to show a scheduling conflict.

Well, that’s how the device displays it, Z-Push has no influence here except providing free-busy information. The attendee status is “No response”.

Manfred

amaccuish

Thanks for getting back!
Just to let you know, I’m having quite a lot of problems with iOS 13.

E.g.

28/09/2019 17:14:21 [16745] [WARN] [cashmere] /usr/share/z-push/backend/kopano/kopano.php:1399 mapi_table_queryrows() expects parameter 1 to be resource, boolean given (2)
28/09/2019 17:14:21 [16745] [WARN] [cashmere] /usr/share/z-push/backend/kopano/kopano.php:1402 count(): Parameter must be an array or an object that implements Countable (2)
28/09/2019 17:14:21 [16745] [FATAL] [cashmere] WBXML 10K debug data: AwFqAAAPRUdIA01haWxib3gAAUlTAABQA0VtYWlsAAFSA1VkMGQxYwABAA9VA2ZfcHJpdGNoYXJkQHh0cmEuY28ubnoAAVoAAg8AD1IDMjAxMC0wMy0xNlQwMToyMDozNS4wMDBaAAEBAQFKSwMwLTk5AAEAEUVGAzEAAUcDNTAwAAFIAzAAAQEAAGIDMAABAA8XGQEBAQ==
28/09/2019 17:14:21 [16745] [FATAL] [cashmere] Exception: (StatusException) - BackendKopano->Fetch('',''): Error getting entryid: 0xFFFFFFFF80070057
28/09/2019 17:14:29 [18943] [ERROR] [cashmere] LoopDetection->ProcessLoopDetectionPreviousConnectionFailed(): Command 'Search' at 28/09/2019 17:14:21 with pid '17726' terminated unexpectedly or is still running.
28/09/2019 17:14:29 [18943] [ERROR] [cashmere] Please check your logs for this PID and errors like PHP-Fatals or Apache segmentation faults and report your results to the Z-Push dev team.

Manfred

Hi @amaccuish,

please provide the WBXML level log for the Search request (pid 16745). Are there errors in apache and kopano logs as well?

Manfred