Navigation

    Kopano
    • Register
    • Login
    • Search
    • Categories
    • Get Official Kopano Support
    • Recent
    Statement regarding the closure of the Kopano community forum and the end of the community edition

    Some public folders are not visible to some users

    General Discussion
    1
    1
    142
    Loading More Posts
    • Oldest to Newest
    • Newest to Oldest
    • Most Votes
    Reply
    • Reply as topic
    Log in to reply
    This topic has been deleted. Only users with topic management privileges can see it.
    • decibel83
      decibel83 last edited by

      Hi,
      I have several folders and subfolders into the public folders, like this:

      Public Folders
      |- Fax
         |- Inbox
         |- Outbox
         |- Alerts
      

      The “fax” folders is empty, all three other folders contains several mail messages.

      The problem is that not every users see that folders in Kopano WebApp or in Kopano Gateway (which has imap_public_folders = yes):

      • user1 see all 4 folders through IMAP (on Thunderbird) but see only the “Fax” folder in Kopano WebApp
      • all other users see only the “Fax” folder in both Kopano WebApp and Thunderbird (using IMAP).

      This is very strange and I cannot understand why this happens.
      The other very strange thing is that I’m sure that every user were seeing every 4 folders in the past, for sure since 20 days ago.

      The Fax folders does not have any special permissions (they are just empty so default, I think).

      Could you help me please?

      Thank you very much!
      Bye!

      1 Reply Last reply Reply Quote 0
      • First post
        Last post