Kopano 8.7.5.0-0+43.1 on Ubuntu 16.04: kopano-admin not working



  • I’ve done a apt-get update ; apt-get upgrade a few hours ago.

    If I try a kopano-admin -l

    I get

    kopano-admin: relocation error: kopano-admin: symbol _ZN2KC14g_cbDefaultEidE, version KC_8.7.3 not defined in file libkcutil.so.0 with link time reference

    I am afraid to reboot my server now.

    What should I do?

    Best regards,

    Marc


  • Kopano

    Hi @JungleMarc,

    have you done your upgrade with apt full-upgrade? Are there ant held back packages?



  • Yes there are held packages

    The following packages were automatically installed and are no longer required:
    linux-headers-4.4.0-87 linux-headers-4.4.0-87-generic
    linux-image-4.4.0-87-generic linux-image-extra-4.4.0-87-generic
    Use ‘sudo apt autoremove’ to remove them.
    The following packages have been kept back:
    kopano-client kopano-contacts kopano-dagent kopano-gateway kopano-ical
    kopano-monitor kopano-python-utils kopano-search kopano-server
    kopano-spooler kopano-utils libkcpyplug0 libkcserver0 libkcsoap0
    linux-generic linux-headers-generic linux-image-generic php7-mapi
    python3-kopano python3-kopano-search python3-kopano-utils python3-mapi
    The following packages will be upgraded:
    kopano-backup kopano-common kopano-lang kopano-server-packages
    libkcarchiver0 libkcarchivercore0 libkcfreebusy0 libkcicalmapi0
    libkcinetmapi0 libkcoidc0 libkcrosie0 libkcutil0 libldap-2.4-2 libmapi1
    libmysqlclient20 libvmime-kopano2 mysql-client-core-5.7 mysql-common patch
    19 upgraded, 0 newly installed, 0 to remove and 22 not upgraded.
    Need to get 10.6 MB of archives.
    After this operation, 3,760 kB disk space will be freed.
    Do you want to continue? [Y/n] y
    Get:1 http://us.archive.ubuntu.com/ubuntu xenial-updates/main amd64 libldap-2.4- 2 amd64 2.4.42+dfsg-2ubuntu3.6 [160 kB]
    Get:2 https://download.kopano.io/supported/core:/final/Ubuntu_16.04 kopano-comm on 8.7.5.0-0+43.1 [18.2 kB]
    Get:3 https://download.kopano.io/supported/core:/final/Ubuntu_16.04 kopano-back up 8.7.5.0-0+43.1 [27.1 kB]
    Get:4 https://download.kopano.io/supported/core:/final/Ubuntu_16.04 kopano-lang 8.7.5.0-0+43.1 [63.6 kB]
    Get:5 http://us.archive.ubuntu.com/ubuntu xenial-updates/main amd64 mysql-common all 5.7.27-0ubuntu0.16.04.1 [14.7 kB]
    Get:6 http://us.archive.ubuntu.com/ubuntu xenial-updates/main amd64 libmysqlclie nt20 amd64 5.7.27-0ubuntu0.16.04.1 [811 kB]
    Get:7 https://download.kopano.io/supported/core:/final/Ubuntu_16.04 kopano-serv er-packages 8.7.5.0-0+43.1 [12.3 kB]
    Get:8 http://us.archive.ubuntu.com/ubuntu xenial-updates/main amd64 mysql-client -core-5.7 amd64 5.7.27-0ubuntu0.16.04.1 [6,383 kB]
    Get:9 https://download.kopano.io/supported/core:/final/Ubuntu_16.04 libkcutil0 8.7.5.0-0+43.1 [170 kB]
    Get:10 https://download.kopano.io/supported/core:/final/Ubuntu_16.04 libmapi1 8 .7.5.0-0+43.1 [159 kB]
    Get:11 https://download.kopano.io/supported/core:/final/Ubuntu_16.04 libkcarchi ver0 8.7.5.0-0+43.1 [81.5 kB]
    Get:12 https://download.kopano.io/supported/core:/final/Ubuntu_16.04 libkcarchi vercore0 8.7.5.0-0+43.1 [88.1 kB]
    Get:13 http://us.archive.ubuntu.com/ubuntu xenial-updates/main amd64 patch amd64 2.7.5-1ubuntu0.16.04.2 [90.8 kB]
    Get:14 https://download.kopano.io/supported/core:/final/Ubuntu_16.04 libkcfreeb usy0 8.7.5.0-0+43.1 [50.2 kB]
    Get:15 https://download.kopano.io/supported/core:/final/Ubuntu_16.04 libkcicalm api0 8.7.5.0-0+43.1 [89.8 kB]
    Get:16 https://download.kopano.io/supported/core:/final/Ubuntu_16.04 libkcrosie 0 8.7.5.0-0+43.1 [21.5 kB]
    Get:17 https://download.kopano.io/supported/core:/final/Ubuntu_16.04 libvmime-k opano2 0.9.2.85+7.1 [642 kB]
    Get:18 https://download.kopano.io/supported/core:/final/Ubuntu_16.04 libkcinetm api0 8.7.5.0-0+43.1 [188 kB]
    Get:19 https://download.kopano.io/supported/core:/final/Ubuntu_16.04 libkcoidc0 0.4.4-0+3.1 [1,534 kB]
    Fetched 10.6 MB in 10s (1,015 kB/s)
    (Reading database … 131953 files and directories currently installed.)
    Preparing to unpack …/libldap-2.4-2_2.4.42+dfsg-2ubuntu3.6_amd64.deb …
    Unpacking libldap-2.4-2:amd64 (2.4.42+dfsg-2ubuntu3.6) over (2.4.42+dfsg-2ubuntu3.5) …
    Preparing to unpack …/kopano-common_8.7.5.0-0+43.1_amd64.deb …
    Unpacking kopano-common (8.7.5.0-0+43.1) over (8.7.3.0-0+3.1) …
    Preparing to unpack …/kopano-backup_8.7.5.0-0+43.1_amd64.deb …
    Unpacking kopano-backup (8.7.5.0-0+43.1) over (8.7.3.0-0+3.1) …
    Preparing to unpack …/kopano-lang_8.7.5.0-0+43.1_all.deb …
    Unpacking kopano-lang (8.7.5.0-0+43.1) over (8.7.3.0-0+3.1) …
    Preparing to unpack …/kopano-server-packages_8.7.5.0-0+43.1_all.deb …
    Unpacking kopano-server-packages (8.7.5.0-0+43.1) over (8.7.3.0-0+3.1) …
    Preparing to unpack …/libkcutil0_8.7.5.0-0+43.1_amd64.deb …
    Unpacking libkcutil0 (8.7.5.0-0+43.1) over (8.7.3.0-0+3.1) …
    Preparing to unpack …/libmapi1_8.7.5.0-0+43.1_amd64.deb …
    Unpacking libmapi1 (8.7.5.0-0+43.1) over (8.7.3.0-0+3.1) …
    Preparing to unpack …/libkcarchiver0_8.7.5.0-0+43.1_amd64.deb …
    Unpacking libkcarchiver0 (8.7.5.0-0+43.1) over (8.7.3.0-0+3.1) …
    Preparing to unpack …/mysql-common_5.7.27-0ubuntu0.16.04.1_all.deb …
    Unpacking mysql-common (5.7.27-0ubuntu0.16.04.1) over (5.7.26-0ubuntu0.16.04.1) …
    Preparing to unpack …/libmysqlclient20_5.7.27-0ubuntu0.16.04.1_amd64.deb …
    Unpacking libmysqlclient20:amd64 (5.7.27-0ubuntu0.16.04.1) over (5.7.26-0ubuntu0.16.04.1) …
    Preparing to unpack …/libkcarchivercore0_8.7.5.0-0+43.1_amd64.deb …
    Unpacking libkcarchivercore0 (8.7.5.0-0+43.1) over (8.7.3.0-0+3.1) …
    Preparing to unpack …/libkcfreebusy0_8.7.5.0-0+43.1_amd64.deb …
    Unpacking libkcfreebusy0 (8.7.5.0-0+43.1) over (8.7.3.0-0+3.1) …
    Preparing to unpack …/libkcicalmapi0_8.7.5.0-0+43.1_amd64.deb …
    Unpacking libkcicalmapi0 (8.7.5.0-0+43.1) over (8.7.3.0-0+3.1) …
    Preparing to unpack …/libkcrosie0_8.7.5.0-0+43.1_amd64.deb …
    Unpacking libkcrosie0 (8.7.5.0-0+43.1) over (8.7.3.0-0+3.1) …
    Preparing to unpack …/libvmime-kopano2_0.9.2.85+7.1_amd64.deb …
    Unpacking libvmime-kopano2 (0.9.2.85+7.1) over (0.9.2.85+6.1) …
    Preparing to unpack …/libkcinetmapi0_8.7.5.0-0+43.1_amd64.deb …
    Unpacking libkcinetmapi0 (8.7.5.0-0+43.1) over (8.7.3.0-0+3.1) …
    Preparing to unpack …/libkcoidc0_0.4.4-0+3.1_amd64.deb …
    Unpacking libkcoidc0 (0.4.4-0+3.1) over (0.4.4-0+1.1) …
    Preparing to unpack …/mysql-client-core-5.7_5.7.27-0ubuntu0.16.04.1_amd64.deb …
    Unpacking mysql-client-core-5.7 (5.7.27-0ubuntu0.16.04.1) over (5.7.26-0ubuntu0.16.04.1) …
    Preparing to unpack …/patch_2.7.5-1ubuntu0.16.04.2_amd64.deb …
    Unpacking patch (2.7.5-1ubuntu0.16.04.2) over (2.7.5-1ubuntu0.16.04.1) …
    Processing triggers for man-db (2.7.5-1) …
    Processing triggers for libc-bin (2.23-0ubuntu11) …
    Setting up libldap-2.4-2:amd64 (2.4.42+dfsg-2ubuntu3.6) …
    Setting up kopano-common (8.7.5.0-0+43.1) …
    Installing new version of config file /etc/logrotate.d/kopano …
    Setting up kopano-backup (8.7.5.0-0+43.1) …
    Setting up kopano-lang (8.7.5.0-0+43.1) …
    Setting up kopano-server-packages (8.7.5.0-0+43.1) …
    Setting up libkcutil0 (8.7.5.0-0+43.1) …
    Setting up libmapi1 (8.7.5.0-0+43.1) …
    Setting up libkcarchiver0 (8.7.5.0-0+43.1) …
    Setting up mysql-common (5.7.27-0ubuntu0.16.04.1) …
    Setting up libmysqlclient20:amd64 (5.7.27-0ubuntu0.16.04.1) …
    Setting up libkcarchivercore0 (8.7.5.0-0+43.1) …
    Setting up libkcfreebusy0 (8.7.5.0-0+43.1) …
    Setting up libkcicalmapi0 (8.7.5.0-0+43.1) …
    Setting up libkcrosie0 (8.7.5.0-0+43.1) …
    Setting up libvmime-kopano2 (0.9.2.85+7.1) …
    Setting up libkcinetmapi0 (8.7.5.0-0+43.1) …
    Setting up libkcoidc0 (0.4.4-0+3.1) …
    Setting up mysql-client-core-5.7 (5.7.27-0ubuntu0.16.04.1) …
    Setting up patch (2.7.5-1ubuntu0.16.04.2) …
    Processing triggers for libc-bin (2.23-0ubuntu11) …

    kopano-admin -l

    kopano-admin: relocation error: kopano-admin: symbol _ZN2KC14g_cbDefaultEidE, version KC_8.7.3 not defined in file libkcutil.so.0 with link time reference



  • I’ve upgraded the held packages and everything is back to normal.

    Wow LOL lesson learned! hehe thank you!

    Go Kopano!


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