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    mapi.so not loaded (php7-mapi)

    Kopano Groupware Core
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    • micro
      micro last edited by micro

      Hi all,

      just upgraded kopano core and kopano-webapp and now cannot load kopano-webapp any more. Obviously the MAPI connector is broken and I do not understand why. I cross-checked with phpmapi() and indeed there is no MAPI.SO loaded in my php7-fpm setup.
      Bild Text

      First off, here the installed packages on my GNU/Linux Debian Stretch OS

      dpkg -l |grep -E ‘kopano|php|mapi’ |gawk ‘{print $2"\t\t"$3}’

      kopano-backup           8.7.81.164.02d8c6ffb-0+264.1
      kopano-bash-completion  8.7.81.164.02d8c6ffb-0+262.1
      kopano-client           8.7.81.164.02d8c6ffb-0+262.1
      kopano-common           8.7.81.164.02d8c6ffb-0+262.1
      kopano-contacts         8.7.81.164.02d8c6ffb-0+262.1
      kopano-dagent           8.7.81.164.02d8c6ffb-0+262.1
      kopano-gateway          8.7.81.164.02d8c6ffb-0+262.1
      kopano-ical             8.7.81.164.02d8c6ffb-0+262.1
      kopano-lang             8.7.81.164.02d8c6ffb-0+262.1
      kopano-migration-pst    8.7.81.164.02d8c6ffb-0+264.1
      kopano-monitor          8.7.81.164.02d8c6ffb-0+262.1
      kopano-python-utils     8.7.81.164.02d8c6ffb-0+264.1
      kopano-python3-extras   0.1.2+0-0+53.2
      kopano-search           8.7.81.164.02d8c6ffb-0+264.1
      kopano-server           8.7.81.164.02d8c6ffb-0+262.1
      kopano-spamd            8.7.81.164.02d8c6ffb-0+264.1
      kopano-spooler          8.7.81.164.02d8c6ffb-0+262.1
      kopano-statsd           8.7.81.164.02d8c6ffb-0+262.1
      kopano-utils            8.7.81.164.02d8c6ffb-0+262.1
      libgsoap-kopano-2.8.62  2.8.62-0+1.2
      libgsoap-kopano-2.8.84  2.8.84-0+3.1
      libkcicalmapi0          8.7.81.164.02d8c6ffb-0+262.1
      libkcinetmapi0          8.7.81.164.02d8c6ffb-0+262.1
      libkcmapi0              8.6.80.493-0+50.1
      libmapi1                8.7.81.164.02d8c6ffb-0+262.1
      libvmime-kopano1        0.9.2+14.2
      libvmime-kopano2        0.9.2.85+6.1
      php                     1:7.0+49
      php-cli                 1:7.0+49
      php-common              1:49
      php-gettext             1.0.12-0.1
      php-mbstring            1:7.0+49
      php-pear                1:1.10.1+submodules+notgz-9+deb9u1
      php-php-gettext         1.0.12-0.1
      php-soap                1:7.0+49
      php-xml                 1:7.0+49
      php7-mapi               8.7.81.164.02d8c6ffb-0+262.1
      php7.0                  7.0.33-0+deb9u3
      php7.0-cli              7.0.33-0+deb9u3
      php7.0-common           7.0.33-0+deb9u3
      php7.0-curl             7.0.33-0+deb9u3
      php7.0-enchant          7.0.33-0+deb9u3
      php7.0-fpm              7.0.33-0+deb9u3
      php7.0-json             7.0.33-0+deb9u3
      php7.0-mbstring         7.0.33-0+deb9u3
      php7.0-opcache          7.0.33-0+deb9u3
      php7.0-readline         7.0.33-0+deb9u3
      php7.0-soap             7.0.33-0+deb9u3
      php7.0-xml              7.0.33-0+deb9u3
      php7.0-zip              7.0.33-0+deb9u3
      python3-kopano          8.7.81.164.02d8c6ffb-0+264.1
      python3-kopano-search   8.7.81.164.02d8c6ffb-0+264.1
      python3-kopano-utils    8.7.81.164.02d8c6ffb-0+264.1
      python3-mapi            8.7.81.164.02d8c6ffb-0+262.1
      z-push-backend-kopano   2.5.0+0-0
      

      clear && cd /etc/php/7.0/fpm/conf.d && ls -lh && cat 20-kopano.ini

      lrwxrwxrwx 1 root root 39 Apr  5  2018 10-opcache.ini -> /etc/php/7.0/mods-available/opcache.ini
      lrwxrwxrwx 1 root root 35 Apr  5  2018 10-pdo.ini -> /etc/php/7.0/mods-available/pdo.ini
      lrwxrwxrwx 1 root root 35 Apr  5  2018 15-xml.ini -> /etc/php/7.0/mods-available/xml.ini
      lrwxrwxrwx 1 root root 40 Apr  5  2018 20-calendar.ini -> /etc/php/7.0/mods-available/calendar.ini
      lrwxrwxrwx 1 root root 37 Apr  5  2018 20-ctype.ini -> /etc/php/7.0/mods-available/ctype.ini
      lrwxrwxrwx 1 root root 36 Apr 23  2018 20-curl.ini -> /etc/php/7.0/mods-available/curl.ini
      lrwxrwxrwx 1 root root 35 Apr  5  2018 20-dom.ini -> /etc/php/7.0/mods-available/dom.ini
      lrwxrwxrwx 1 root root 39 Jun 24 12:43 20-enchant.ini -> /etc/php/7.0/mods-available/enchant.ini
      lrwxrwxrwx 1 root root 36 Apr  5  2018 20-exif.ini -> /etc/php/7.0/mods-available/exif.ini
      lrwxrwxrwx 1 root root 40 Apr  5  2018 20-fileinfo.ini -> /etc/php/7.0/mods-available/fileinfo.ini
      lrwxrwxrwx 1 root root 35 Apr  5  2018 20-ftp.ini -> /etc/php/7.0/mods-available/ftp.ini
      lrwxrwxrwx 1 root root 39 Apr  5  2018 20-gettext.ini -> /etc/php/7.0/mods-available/gettext.ini
      lrwxrwxrwx 1 root root 37 Apr  5  2018 20-iconv.ini -> /etc/php/7.0/mods-available/iconv.ini
      lrwxrwxrwx 1 root root 36 Apr  5  2018 20-json.ini -> /etc/php/7.0/mods-available/json.ini
      lrwxrwxrwx 1 root root 38 Jun 24 14:50 20-kopano.ini -> /etc/php/7.0/mods-available/kopano.ini
      lrwxrwxrwx 1 root root 40 Apr  5  2018 20-mbstring.ini -> /etc/php/7.0/mods-available/mbstring.ini
      lrwxrwxrwx 1 root root 36 Apr  5  2018 20-phar.ini -> /etc/php/7.0/mods-available/phar.ini
      lrwxrwxrwx 1 root root 37 Apr  5  2018 20-posix.ini -> /etc/php/7.0/mods-available/posix.ini
      lrwxrwxrwx 1 root root 40 Apr  5  2018 20-readline.ini -> /etc/php/7.0/mods-available/readline.ini
      lrwxrwxrwx 1 root root 37 Apr  5  2018 20-shmop.ini -> /etc/php/7.0/mods-available/shmop.ini
      lrwxrwxrwx 1 root root 41 Apr  5  2018 20-simplexml.ini -> /etc/php/7.0/mods-available/simplexml.ini
      lrwxrwxrwx 1 root root 36 Apr  5  2018 20-soap.ini -> /etc/php/7.0/mods-available/soap.ini
      lrwxrwxrwx 1 root root 39 Apr  5  2018 20-sockets.ini -> /etc/php/7.0/mods-available/sockets.ini
      lrwxrwxrwx 1 root root 39 Apr  5  2018 20-sysvmsg.ini -> /etc/php/7.0/mods-available/sysvmsg.ini
      lrwxrwxrwx 1 root root 39 Apr  5  2018 20-sysvsem.ini -> /etc/php/7.0/mods-available/sysvsem.ini
      lrwxrwxrwx 1 root root 39 Apr  5  2018 20-sysvshm.ini -> /etc/php/7.0/mods-available/sysvshm.ini
      lrwxrwxrwx 1 root root 41 Apr  5  2018 20-tokenizer.ini -> /etc/php/7.0/mods-available/tokenizer.ini
      lrwxrwxrwx 1 root root 36 Apr  5  2018 20-wddx.ini -> /etc/php/7.0/mods-available/wddx.ini
      lrwxrwxrwx 1 root root 41 Apr  5  2018 20-xmlreader.ini -> /etc/php/7.0/mods-available/xmlreader.ini
      lrwxrwxrwx 1 root root 41 Apr  5  2018 20-xmlwriter.ini -> /etc/php/7.0/mods-available/xmlwriter.ini
      lrwxrwxrwx 1 root root 35 Apr  5  2018 20-xsl.ini -> /etc/php/7.0/mods-available/xsl.ini
      lrwxrwxrwx 1 root root 35 Apr  5  2018 20-zip.ini -> /etc/php/7.0/mods-available/zip.ini
      
      
      ; Enable MAPI extension module
      extension=mapi.so
      ; Adding path with php mapi classes to include dir
      include_path="${include_path}:/usr/share/kopano/php"
      

      I compared with another installation where php5 is used. The mapi classes normally reside under /usr/share/kopano/php/mapi and on the working system with php5 used it looks like that:

      -rw-r--r-- 1 root root   4029 Mai 17  2018 class.baseexception.php
      -rw-r--r-- 1 root root  62686 Mai 17  2018 class.baserecurrence.php
      -rw-r--r-- 1 root root   9748 Mai 17  2018 class.freebusypublish.php
      -rw-r--r-- 1 root root   2687 Mai 17  2018 class.mapiexception.php
      -rw-r--r-- 1 root root 130528 Mai 17  2018 class.meetingrequest.php
      -rw-r--r-- 1 root root  63569 Mai 17  2018 class.recurrence.php
      -rw-r--r-- 1 root root  17029 Mai 17  2018 class.taskrecurrence.php
      -rw-r--r-- 1 root root  39877 Mai 17  2018 class.taskrequest.php
      -rw-r--r-- 1 root root  10360 Mai 17  2018 mapicode.php
      -rw-r--r-- 1 root root  35690 Mai 17  2018 mapidefs.php
      -rw-r--r-- 1 root root   2679 Mai 17  2018 mapiguid.php
      -rw-r--r-- 1 root root    153 Mai 17  2018 mapi.ini
      -rw-r--r-- 1 root root  62174 Mai 17  2018 mapitags.php
      -rw-r--r-- 1 root root  11515 Mai 17  2018 mapi.util.php
      

      However on my problem host were the issue occured I only have one mapi.ini Where are the classes, is that the reason for that culprit?!

      # ls -lh /usr/share/kopano/php/mapi
      insgesamt 4,0K
      -rw-r--r-- 1 root root 153 Jun 19 10:55 mapi.ini
      

      EDIT: just checked the contents of the file php7-mapi_8.6.80.493-0+50.1_amd64.deb of former version I used and compared to the latest php7-mapi_8.7.81.164.02d8c6ffb-0+262.1_amd64.deb offered on kopano-core 8.7.81.164. Indeed, it seems there are missing the files. What’s going on here?

      # dpkg -c php7-mapi_8.6.80.493-0+50.1_amd64.deb
      
      drwxr-xr-x root/root         0 2018-04-05 00:46 ./
      drwxr-xr-x root/root         0 2018-04-05 00:46 ./usr/
      drwxr-xr-x root/root         0 2018-04-05 00:46 ./usr/lib/
      drwxr-xr-x root/root         0 2018-04-05 00:46 ./usr/lib/php/
      drwxr-xr-x root/root         0 2018-04-05 00:46 ./usr/lib/php/20151012/
      -rw-r--r-- root/root    328448 2018-04-05 00:46 ./usr/lib/php/20151012/mapi.so
      drwxr-xr-x root/root         0 2018-04-05 00:46 ./usr/share/
      drwxr-xr-x root/root         0 2018-04-05 00:46 ./usr/share/doc/
      drwxr-xr-x root/root         0 2018-04-05 00:46 ./usr/share/doc/php7-mapi/
      -rw-r--r-- root/root       223 2018-04-05 00:46 ./usr/share/doc/php7-mapi/changelog.Debian.gz
      -rw-r--r-- root/root     34520 2018-04-05 00:46 ./usr/share/doc/php7-mapi/copyright
      drwxr-xr-x root/root         0 2018-04-05 00:46 ./usr/share/kopano/
      drwxr-xr-x root/root         0 2018-04-05 00:46 ./usr/share/kopano/php/
      drwxr-xr-x root/root         0 2018-04-05 00:46 ./usr/share/kopano/php/mapi/
      -rw-r--r-- root/root      4029 2018-04-05 00:46 ./usr/share/kopano/php/mapi/class.baseexception.php
      -rw-r--r-- root/root     62686 2018-04-05 00:46 ./usr/share/kopano/php/mapi/class.baserecurrence.php
      -rw-r--r-- root/root      9748 2018-04-05 00:46 ./usr/share/kopano/php/mapi/class.freebusypublish.php
      -rw-r--r-- root/root      2687 2018-04-05 00:46 ./usr/share/kopano/php/mapi/class.mapiexception.php
      -rw-r--r-- root/root    130528 2018-04-05 00:46 ./usr/share/kopano/php/mapi/class.meetingrequest.php
      -rw-r--r-- root/root     63569 2018-04-05 00:46 ./usr/share/kopano/php/mapi/class.recurrence.php
      -rw-r--r-- root/root     17029 2018-04-05 00:46 ./usr/share/kopano/php/mapi/class.taskrecurrence.php
      -rw-r--r-- root/root     39877 2018-04-05 00:46 ./usr/share/kopano/php/mapi/class.taskrequest.php
      -rw-r--r-- root/root       153 2018-04-05 00:46 ./usr/share/kopano/php/mapi/mapi.ini
      -rw-r--r-- root/root     11515 2018-04-05 00:46 ./usr/share/kopano/php/mapi/mapi.util.php
      -rw-r--r-- root/root     10360 2018-04-05 00:46 ./usr/share/kopano/php/mapi/mapicode.php
      -rw-r--r-- root/root     35690 2018-04-05 00:46 ./usr/share/kopano/php/mapi/mapidefs.php
      -rw-r--r-- root/root      2679 2018-04-05 00:46 ./usr/share/kopano/php/mapi/mapiguid.php
      -rw-r--r-- root/root     62103 2018-04-05 00:46 ./usr/share/kopano/php/mapi/mapitags.php
      
      # dpkg -c php7-mapi_8.7.81.164.02d8c6ffb-0+262.1_amd64.deb
      
      drwxr-xr-x root/root         0 2019-06-19 10:55 ./
      drwxr-xr-x root/root         0 2019-06-19 10:55 ./usr/
      drwxr-xr-x root/root         0 2019-06-19 10:55 ./usr/lib/
      drwxr-xr-x root/root         0 2019-06-19 10:55 ./usr/lib/php/
      drwxr-xr-x root/root         0 2019-06-19 10:55 ./usr/lib/php/20151012/
      -rw-r--r-- root/root    357120 2019-06-19 10:55 ./usr/lib/php/20151012/mapi.so
      drwxr-xr-x root/root         0 2019-06-19 10:55 ./usr/share/
      drwxr-xr-x root/root         0 2019-06-19 10:55 ./usr/share/doc/
      drwxr-xr-x root/root         0 2019-06-19 10:55 ./usr/share/doc/php7-mapi/
      -rw-r--r-- root/root       230 2019-06-19 10:55 ./usr/share/doc/php7-mapi/changelog.Debian.gz
      -rw-r--r-- root/root     34520 2019-06-19 10:55 ./usr/share/doc/php7-mapi/copyright
      drwxr-xr-x root/root         0 2019-06-19 10:55 ./usr/share/kopano/
      drwxr-xr-x root/root         0 2019-06-19 10:55 ./usr/share/kopano/php/
      drwxr-xr-x root/root         0 2019-06-19 10:55 ./usr/share/kopano/php/mapi/
      -rw-r--r-- root/root       153 2019-06-19 10:55 ./usr/share/kopano/php/mapi/mapi.ini
      

      I tried extracting those missing .php class files from the former php7-mapi .deb package and copied them into /usr/share/kopano/php/mapi but it didn’t solve the issue after restarting php7-fpm and apache2. The mapi.so still is not loaded and shown in phpinfo. Logfile of php7-fpm also isn’t showing any helpful hints.

      Any help appreciated. Thank you

      fbartels 1 Reply Last reply Reply Quote 0
      • klausade
        klausade last edited by

        Just did an upgrade , and I might have had similar issues, have a look, and make sure that the php5-mapi stuff is not only removed from the server, but also purged. Then have a look at this https://kb.kopano.io/display/TS/PHP+mapi+extension+not+found

        1 Reply Last reply Reply Quote 0
        • fbartels
          fbartels Kopano @micro last edited by

          Hi @micro,

          @micro said in mapi.so not loaded (php7-mapi):

          Where are the classes, is that the reason for that culprit?!

          The php classes have been removed a while ago as these were essentially duplicated over our stack. WebApp brings their own classes, Z-Push brings their own classes.

          This should not impact the mapi module in php itself, though.

          Regards Felix

          Resources:
          https://kopano.com/blog/how-to-get-kopano/
          https://documentation.kopano.io/
          https://kb.kopano.io/

          Support overview:
          https://kopano.com/support/

          1 Reply Last reply Reply Quote 0
          • micro
            micro last edited by

            @klausade: look at my initial post. There is nothing like php5* installed on my system. Also the link is known to me but not helpful. As you see in my posting this is not the issue as the module is integrated correctly and loaded by apache2/php7-fpm (see the provided screenshot, too)

            @fbartels: thanks for clarification. Any clues what else to try? I am puzzled and tried a lot, without success. What’s missing here?

            1 Reply Last reply Reply Quote 0
            • micro
              micro last edited by

              removed packages and installed them new. Now it works. However, what a pity not to have found the real reason. :(

              umgfoin 1 Reply Last reply Reply Quote 0
              • umgfoin
                umgfoin @micro last edited by

                @micro said in mapi.so not loaded (php7-mapi):

                As you see in my posting this is not the issue as the module is integrated correctly and loaded by apache2/php7-fpm (see the provided screenshot, too)

                Actually, the screenshot shows kopano.ini configuration was parsed.
                This does not necessarily mean that corresponding code-modules were loaded sucessfully, too.
                Such failures (e.g. outdated dependencies of mapi.soshould go the php-fpm-error log.
                ++umgfoin.

                1 Reply Last reply Reply Quote 0
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