Solved: Dagent gives Error 421: GetSession failed
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Hi to all,
I am setting up a new installation on a Debian stretch machine. I would like to send mails to selected addresses from our postfix server via transport_maps to this kopano instance with lmtp. Unfortunately, kopano-dagent cannot handle the mail because it gives the error “421 internal error: GetSession failed”.Here ist the dagent.log:
Thu Jun 20 13:17:49 2019: [kopano-dagent|T30477] [=======] Starting kopano-dagent version 8.7.81 (pid 30477 uid 999) (LMTP mode) Thu Jun 20 13:17:49 2019: [kopano-dagent|T30477] [info ] Re-using fd 1 to listen on *:2003 for LMTP Thu Jun 20 13:17:49 2019: [kopano-dagent|T30477] [info ] Maximum LMTP threads set to 20 Thu Jun 20 13:19:29 2019: [kopano-dagent|T30477] [info ] Accepted connection from [::ffff:<postfix server'S IP>]:51582 Thu Jun 20 13:19:29 2019: [kopano-dagent|T30482] [info ] Starting worker for LMTP request pid 30477 Thu Jun 20 13:19:29 2019: [kopano-dagent|T30482] [error ] gsoap connect: () Thu Jun 20 13:19:29 2019: [kopano-dagent|T30482] [error ] HrLogon server "default:" user "SYSTEM": network error Thu Jun 20 13:19:29 2019: [kopano-dagent|T30482] [error ] Unable to connect to storage server for user SYSTEM, using socket: "default:" Thu Jun 20 13:19:29 2019: [kopano-dagent|T30482] [error ] void* HandlerLMTP(void*): HrGetSession failed: network error (80040115) Thu Jun 20 13:19:29 2019: [kopano-dagent|T30482] [debug ] < 421 internal error: GetSession failed Thu Jun 20 13:19:29 2019: [kopano-dagent|T30482] [info ] LMTP thread exiting Thu Jun 20 13:19:31 2019: [kopano-dagent|T30477] [info ] Accepted connection from [::ffff:<postfix server's IP>]:51584 Thu Jun 20 13:19:31 2019: [kopano-dagent|T30483] [info ] Starting worker for LMTP request pid 30477 Thu Jun 20 13:19:31 2019: [kopano-dagent|T30483] [error ] gsoap connect: () Thu Jun 20 13:19:31 2019: [kopano-dagent|T30483] [error ] HrLogon server "default:" user "SYSTEM": network error Thu Jun 20 13:19:31 2019: [kopano-dagent|T30483] [error ] Unable to connect to storage server for user SYSTEM, using socket: "default:" Thu Jun 20 13:19:31 2019: [kopano-dagent|T30483] [error ] void* HandlerLMTP(void*): HrGetSession failed: network error (80040115) Thu Jun 20 13:19:31 2019: [kopano-dagent|T30483] [debug ] < 421 internal error: GetSession failed Thu Jun 20 13:19:31 2019: [kopano-dagent|T30483] [info ] LMTP thread exitingPostfix says:
Jun 20 13:19:29 mail postfix/qmgr[12037]: 64B56402F5: from=<blablabla@googlemail.com>, size=3398, nrcpt=1 (queue active) Jun 20 13:19:29 mail postfix/smtpd[15984]: disconnect from localhost[127.0.0.1] ehlo=1 mail=1 rcpt=1 data=1 quit=1 commands=5 Jun 20 13:19:29 mail amavis[15970]: (15970-06) Passed CLEAN {RelayedInbound}, [<google's ip address>]:44065 [<google's ip address>] <blablabla@googlemail.com> -> <my-email-address>, Queue-ID: CB5B9402F2, Message-ID: <some_cryptic_signs@mail.gmail.com>, mail_id: Z-eqj6fRV-uh, Hits: -1.998, size: 2895, queued_as: 64B56402F5, 391 ms Jun 20 13:19:29 mail postfix/smtp[16045]: CB5B9402F2: to=<my-email-address>, relay=127.0.0.1[127.0.0.1]:10024, delay=0.7, delays=0.3/0/0/0.39, dsn=2.0.0, status=sent (250 2.0.0 from MTA(smtp:[127.0.0.1]:10025): 250 2.0.0 Ok: queued as 64B56402F5) Jun 20 13:19:29 mail postfix/qmgr[12037]: CB5B9402F2: removed Jun 20 13:19:29 mail postfix/lmtp[16062]: 64B56402F5: to=<my-email-address>, relay=<hostname.of.my.kopano.machine>[<ip.of.my.kopano.machine>]:2003, delay=0.1, delays=0.09/0.01/0.01/0, dsn=4.0.0, status=deferred (host<hostname.of.my.kopano.machine>[<ip.of.my.kopano.machine>] refused to talk to me: 421 internal error: GetSession failed)dagent.cfg looks like:
log_method = file log_level = 6 log_file = /var/log/kopano/dagent.log log_timestamp = yes lmtp_listen = *:2003 pid_file = /var/run/kopano/dagent.pidroot@internal:/etc/kopano# nc localhost 2003 421 internal error: GetSession failedDagent is listening to Port 2003:
root@internal:/etc/kopano# netstat -tulpn Active Internet connections (only servers) Proto Recv-Q Send-Q Local Address Foreign Address State PID/Program name tcp 0 0 0.0.0.0:389 0.0.0.0:* LISTEN 26977/slapd tcp 0 0 0.0.0.0:22 0.0.0.0:* LISTEN 25066/sshd tcp 0 0 127.0.0.1:8039 0.0.0.0:* LISTEN 30235/kapid tcp 0 0 127.0.0.1:8777 0.0.0.0:* LISTEN 29733/konnectd tcp 0 0 127.0.0.1:3306 0.0.0.0:* LISTEN 22981/mysqld tcp6 0 0 :::9443 :::* LISTEN 17134/kwebd tcp6 0 0 :::389 :::* LISTEN 26977/slapd tcp6 0 0 :::22 :::* LISTEN 25066/sshd tcp6 0 0 :::236 :::* LISTEN 29170/kopano-server tcp6 0 0 :::110 :::* LISTEN 28613/kopano-gatewa tcp6 0 0 :::143 :::* LISTEN 28613/kopano-gatewa tcp6 0 0 :::8080 :::* LISTEN 24024/kopano-ical tcp6 0 0 :::80 :::* LISTEN 30211/apache2 tcp6 0 0 :::2003 :::* LISTEN 30477/kopano-dagent tcp6 0 0 :::8443 :::* LISTEN 24024/kopano-ical tcp6 0 0 :::443 :::* LISTEN 30211/apache2 root@internal:/etc/kopano#So, I don’t know anymore where to look at. Can anyone give me a hint?
Best regards
Thomas
P.S: Kopano version is 8.7.81.164
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@q5616417 the error is likely the result of https://forum.kopano.io/topic/2512/socket-permissions-issues-with-kopano-server-build-8-7-81-162
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Felix, thank you very much. A chown on /var/run/kopano did the trick :) I will look out for a new version with this “bug” (?) killed.
