[Samsung BUG] Z-Push does not synchronise birthday entries if the contacts birthday was before 1980?



  • Hi,
    I am running a Kopano Server with Z-Push on an Ubuntu Server. A few days ago I was wondering, why the birthday of my mum is not shown on my android device. I check it on the webapp and also on my outlook 365 - there was a birthday entry.

    Versions:
    Z-Push: 2.5.0
    Kopano-Core:8.7.1
    Ubuntu 18.04 .2 LTS
    Android 9 - Samunsg Device Patchlevel May
    Outlook 365 - 16.0.11629.20214
    All packages are up 2 date.

    My Clients are Outlook 365 and Android 9. to search for the reason, I deleted all the birthday series in my outlook calendar. A few seconds later all entries were removed on my Android device. This I checked on the webapp, so far everything ok.
    Then I recreated all birthdays using a this Tool (https://www.outlook-stuff.com/tools/kalender/custombirthdays.html). A few seconds later, all birthdays were visible on the webapp.

    Now, again I checked my android device for the entries. I checked 5 people which were born before 1965 - none of their birthdays were visible. Than I checked a friend born in 1982 - his Birthday entry was in. I thought maybe a timeout? But in my z-push log nothing was visible and also entries in december were made.

    Has anyone a similar issue or can confirm this? I really have no Idea why these birthday entries are no showing up on my android calendar.

    best regards
    Andreas


  • Kopano

    Hi @AnotherAndy,

    could you post a wbxml of how such a birthday is synced to your phone? You mention that the birthday is shown in outlook, how have you connected outlook to your Kopano installation?

    Could it be that the magical date is actually 1.1.1970 instead of 1980?



  • Hi Felix,
    how can I create such a webxml log?
    My Outlook is connected via z-push.
    It can be, that the magic date is 1.1.1970 . I just checked a contact born in 1976 - his birthday is in and another contact born in 1966 - and this event entry is not in my calendar.
    Is there a well known issue?
    best regards
    Andreas



  • Have you tried a different Android phone? Perhaps it is the client that is the problem?

    FYI - I use a custom (Z-Push) backend and Samsung devices and a 1935 birthday syncs correctly so it is unlikely there is a core Z-Push issue.


  • Kopano

    Hi Andreas,

    @AnotherAndy said in Z-Push does not synchronise birthday entries if the contacts birthday was before 1980?:

    how can I create such a webxml log?

    A how-to is available here: https://wiki.z-hub.io/display/ZP/Debugging

    Manfred



  • Hi @liverpoolfcfan , thanks for the Info - are you also running Android 9?
    Thanks @Manfred I created a a webxml Logfile now.

    Dear @fbartels- I have a logfile with hats 800KB, but it contains a lot of sensitive data. There is no search hit for “error” in it, and he wants to import 52 events:

    10/06/2019 17:03:00 [26210] [DEBUG] ExportChangesICS->InitializeExporter() successfully. 52 changes ready to sync for ‘6e04b361dd504814a09c06c42378d4703f0000000000’.
    Also my mums birthday is in it. Which part of the logfile do you need?
    best regards

    Andreas


  • Kopano

    Hi Andreas,

    If you have a valid Kopano subscription, you can upload the log file with the issue. Otherwise you can upload the log file somewhere and send the link per PM. Or at least post a part with Birthday value for a contact for which a birthday is missing. But if you say your mother’s birthday is in it, then it’s rather a client issue.

    Manfred



  • thanks manfred. I have a subscription. But first I will try to reproduce the problem on another device.
    I agree with you that it seems to be a client issue.
    If I have News I will come back here. @liverpoolfcfan - can you post your android and samsung calender version?
    Mine ist 9, Update May and Calendar 10.1.00.9
    best regards
    Andreas



  • just a short update. It really seems to be a client issue.
    I added a Windows Mail Active Sync client and here all birthday entries are in. Will open a bug at samsung.
    best regards
    Andreas



  • @AnotherAndy said in [Samsung BUG] Z-Push does not synchronise birthday entries if the contacts birthday was before 1980?:

    thanks manfred. I have a subscription. But first I will try to reproduce the problem on another device.
    I agree with you that it seems to be a client issue.
    If I have News I will come back here. @liverpoolfcfan - can you post your android and samsung calender version?
    Mine ist 9, Update May and Calendar 10.1.00.9
    best regards
    Andreas

    I have the same versions - Mime is a Vodafone UK build


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