Navigation

    Kopano
    • Register
    • Login
    • Search
    • Categories
    • Get Official Kopano Support
    • Recent
    Statement regarding the closure of the Kopano community forum and the end of the community edition

    K-1204: The sync ID 1 does not exist. Session user name: SYSTEM.

    Kopano Groupware Core
    2
    3
    234
    Loading More Posts
    • Oldest to Newest
    • Newest to Oldest
    • Most Votes
    Reply
    • Reply as topic
    Log in to reply
    This topic has been deleted. Only users with topic management privileges can see it.
    • gduran
      gduran last edited by

      While trying to setup a clean multi tenant instance the last couple of weeks today all of a sudden this log entry showed up after generating new tables. Didn’t happen before with same install source ( core-8.7.81.88-Ubuntu_18.04-amd64). Only change I can think of is an early this morning Python update (python3-software-properties from 0.96.24.32.8 to 0.96.24.32.9).
      Log entry:

      Fri May 31 08:45:35 2019: [warning] K-1204: The sync ID 1 does not exist. Session user name: SYSTEM.
      Fri May 31 08:53:56 2019: [warning] Previous message logged 100 times
      
      fbartels 1 Reply Last reply Reply Quote 0
      • fbartels
        fbartels Kopano @gduran last edited by

        @gduran said in K-1204: The sync ID 1 does not exist. Session user name: SYSTEM.:

        all of a sudden this log entry showed up after generating new tables.

        can you explain a bit more what you mean with this?

        I think I have seen this error before when you drop your database with kopano-server stopped, but other services like kopano-search still running.

        Regards Felix

        Resources:
        https://kopano.com/blog/how-to-get-kopano/
        https://documentation.kopano.io/
        https://kb.kopano.io/

        Support overview:
        https://kopano.com/support/

        1 Reply Last reply Reply Quote 0
        • gduran
          gduran last edited by

          Hello,
          Thanks for your quick reply!
          Correct, only kopano-service stopped before dropping the database. Good news is the error message disappeared after an hour or so. The only thing I did was to test to insert data using the old zarafa migration tool. Just don’t understand how this relates (???). Now the only errors remain are K-1515: Object not found unknown user as well as the missing kopano-cli as explained in the “K-1537: Unable to move object user” thread.

          1 Reply Last reply Reply Quote 0
          • First post
            Last post