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    Statement regarding the closure of the Kopano community forum and the end of the community edition

    K-1540: Unable to get server list: server list

    Kopano Groupware Core
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    • Chris2
      Chris2 last edited by

      Hello Community,

      can someone maybe give me a short hint,
      which list is meant here, and how to configure it correct,
      so that this error does not show up anymore in server.log?

      Thanks in advance

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      • bhuisman
        bhuisman last edited by

        Hi Chris2, can you share a bit more about your environment? Which version(s) are you running, and on which Linux distribution? Are you in a multi-server and/or multi-tenant environment?

        Regards, Bob

        Need support?
        Have a look at https://kopano.com/support/ for options.

        Helpful resources:
        https://kopano.com/blog/how-to-get-kopano/
        https://documentation.kopano.io/
        https://kb.kopano.io/

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        • Chris2
          Chris2 last edited by

          Hi Bob, thank you for your answer, of course, here is the setup:
          running on Ubuntu 18.04.2 LTS GNU/Linux 4.15.0-47-generic x86_64
          Kopano:
          core-8.7.81.48-Ubuntu_18.04-amd64
          webapp-3.5.7.2298+1289-Ubuntu_18.04-all
          It is one single server configured with multi-tenants. (only testing)

          If you need any further informations, please let me know

          Thanks in advance

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          • bhuisman
            bhuisman last edited by

            Hi Chris2, thanks for the update - I quickly discussed with the development team and we’re wondering what user backend you have configured. It looks like this is the DB backend or even the Unix backend?

            This message should not occur when you are using LDAP as a backend for your multi server/tenant setup…

            Regards, Bob

            Need support?
            Have a look at https://kopano.com/support/ for options.

            Helpful resources:
            https://kopano.com/blog/how-to-get-kopano/
            https://documentation.kopano.io/
            https://kb.kopano.io/

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            • Chris2
              Chris2 last edited by

              Thank you for discussing this issue.
              That is correct i am using DB user backend, with multi tenant but single server setup.
              Is this basically wrong, or is there just one prameter set wrong, perhaps set for a LDAP setup, and now causing this error in the log?

              Thanks in advance

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              • jengelh
                jengelh Banned last edited by

                The message is corrected in 8.7.3.26.

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                • Chris2
                  Chris2 last edited by

                  That is true, message has changed since the last update:
                  [warning] K-1540: Unable to get server list: Multi-server not implemented by db userplugin, getServers not implemented

                  I just do not know, why it trys to use multi-server functions,
                  i removed the "server_name = " option in server.cfg, it was previously set,
                  but is only needed in multi-server setup, for my understanding.

                  Or maybe someone else had the same problem, and knows why “getServers” is triggered.
                  By the way, it seems to be used in a scheduled task, as it always shows up in log at:
                  Mon Jun 3 01:00:02 2019
                  Thu Jun 6 01:00:01 2019

                  Thanks in advance

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                  • jengelh
                    jengelh Banned last edited by

                    @Chris2 said in K-1540: Unable to get server list: server list:

                    I just do not know, why it trys to use multi-server functions,

                    Because you have enable_distributed_kopano set to yes.

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