recent kopano-server nightly build (8.7.81.26) silently omits BCC messages !


  • Kopano

    @leroyk2 due to summer holidays our support is a bit understaffed afaik at the moment.

    The version I tested back then was already newer/higher than the 8.7 release for customers so that would be strange if it also appears there.

    In any case some exact repro steps would be helpful (also towards support) as for me it still worked a week ago.



  • @fbartels
    I have attached the repo steps and traces to the ticket. Because it contains sensitive information I do not want to post it here.



  • I also contacted support and it could be reproduced: https://jira.kopano.io/browse/KC-1536

    Seems like a fix is on the way.



  • A fix is nice but when is it released!
    It is annoying that these kinds of basic things are broken



  • @fbartels:
    I can/must confirm that with Kopano 8.7.3 supported the same behavior is observed. BCC from webmail works, but not from z-push devices (not sure about imap). You see errors in z-push.log like

    [ INFO] [name removed] StatusException: KopanoBackend->SendMail(): Error saving/submitting the message to the Outbox: 0xFFFFFFFF80040607 - code: 120 - file: /usr/share/z-push/backend/kopano/kopano.php:730

    , and the mail never arrives in the spooler or at the MTA.
    Honestly, I find it strange that such basic functionality is broken in an official, supported release. People do not watch their outboxes regularly, so the non-delivery comes as a total surprise to the sender. When can we count on a fix being available? If this is a longer time, would a downgrafde to 8.7.3 be a viable option and solve the issue?
    Also, why is that message at the “INFO” level? If you cannot save or deliver a message, that is surely not an “informational level” problem !?
    Regards, Jakob Curdes



  • How can this issue be fixed? I really need to send bcc mails with Outlook 16


  • Kopano

    @Allyfied what version are you using?



  • Hi,
    i’m using
    Kopano Core 8.7.3.0-0+3.1
    Z-Push 2.4.5
    Kopano4UCS 1.5.33
    on UCS 4.4.0-errata

    There seems to be no newer version available in UCS.

    This is the output of apt-cache policy kopano-server:

    kopano-server:
      Installiert:           8.7.3.0-0+3.1
      Installationskandidat: 8.7.3.0-0+3.1
      Versionstabelle:
     *** 8.7.3.0-0+3.1 500
            500 https://download.kopano.io/supported/core:/final/Univention_4.3  Packages
            100 /var/lib/dpkg/status
         8.7.1.0-0+9.1 500
            500 https://appcenter.software-univention.de/univention-repository/4.4/maintained/component kopano-core_20190418110013/amd64/ Packages
            500 https://appcenter.software-univention.de/univention-repository/4.3/maintained/component kopano-core_20190418110013/amd64/ Packages
    
    

  • Kopano

    @Allyfied a build containing a fix for this is not yet available in the final repository (although we are in the last stages of testing). If you want an urgent fix you could upgrade to the packages from pre-final (e.g. https://forum.kopano.io/topic/2578/kopano-core-8-7-5-pre-final)



  • ok, thanks. I will report this to my customer and see, if they want to upgrade or wait a bit more.

    regards
    Andre


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