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    Double elements in public calendar

    Z-Push when using Kopano
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    • decibel83
      decibel83 last edited by

      Hi,
      I added a Calendar folder (stored in Public Folders) into the $additionalFolders array into my z-push.conf.php file:

          array(
              'store'     => "SYSTEM",
              'folderid'  => "[folder ID taken from listfolders.php]",
              'name'      => "Generale",
              'type'      => SYNC_FOLDER_TYPE_USER_APPOINTMENT,
              'flags'     => DeviceManager::FLD_FLAGS_NONE,
          ),
      

      The new calendar is added into my mobile device, but elements are doubled:

      Image

      I tried to start a full resync from the Kopano MDM plugin, but it did not work and after the resync I saw these warning into Z-Push log file:

      15/05/2019 17:09:56 [23194] [WARN] [user] Not possible to determine class of request. Request did not contain class and apparently there is an issue with the HierarchyCache.
      15/05/2019 17:10:10 [32386] [WARN] [user] Not possible to determine class of request. Request did not contain class and apparently there is an issue with the HierarchyCache.
      15/05/2019 17:10:24 [31438] [WARN] [user] Not possible to determine class of request. Request did not contain class and apparently there is an issue with the HierarchyCache.
      15/05/2019 17:13:16 [32154] [WARN] [user] Mobile loop detected! Messages sent to the mobile will be restricted to 1 items in order to identify the conflict
      

      If I remove one of two duplicated elements, the single element is removed from Kopano and after a while both elements are removed from my mobile.

      Could you help me please?

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      • Manfred
        Manfred Kopano last edited by

        HI decibel83,

        which Z-Push and KC versions are you using?

        Did you check Z-Push log at WBXML level if the items were added twice with different ids? Are all elements from shared calendar twice on the mobile device? What about the items from your private calendar?

        Manfred

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