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    Statement regarding the closure of the Kopano community forum and the end of the community edition

    issue with sending attachments

    General usage of Z-Push
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    • killmasta93
      killmasta93 last edited by

      Hi
      I was wondering if someone could shed some light on the issue im having. Currently running zpush which works great with the autodiscovery and all, only issue i have been seeing is that if i attach a few attachments it gets stuck on outlook then it show disconnected, or if i only attach 2mb it gets stuck not sure zpush has a restriction on file upload? i tried it on pop and imap and works fine the issue is when i put it on exchange mode
      this is error i was looking
      10/05/2019 21:55:11 [14146] [ INFO] [gerencia] StatusException: SyncCollections->CheckForChanges(): Timeout forced after 55s from 3540s due to other process - code: 3 - file: /var/www/zpush/src/lib/core/synccollections.php:579

      1 Reply Last reply Reply Quote 0
      • Manfred
        Manfred Kopano last edited by

        Hi killmasta93,

        What Z-Push version are you using and which backend? Which clients have this issues? Only Outlook?

        Are there any error in Z-Push and webserver logs?

        Please also provide WBXML log when sending such an email.

        Z-Push itself doesn’t have limits for file upload, but PHP does. Did you check your PHP settings?

        Manfred

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        • killmasta93
          killmasta93 last edited by killmasta93

          Hi,
          Thank you for the reply, currently running zpush 2.4.4, currently only issue with outlook and on the phone which is configured on exchange as IMAP works fine, i tried on the webclient using rainloop works fine.
          on NGINX i was getting this error
          2019/05/14 20:14:47 [crit] 26500#0: ngx_slab_alloc() failed: no memory in SSL session shared cache “le_nginx_SSL”
          2019/05/14 20:14:47 [crit] 26500#0: ngx_slab_alloc() failed: no memory in SSL session shared cache “le_nginx_SSL”
          2019/05/14 20:14:47 [crit] 26500#0: ngx_slab_alloc() failed: no memory in SSL session shared cache “le_nginx_SSL”
          2019/05/14 20:14:48 [crit] 26500#0: ngx_slab_alloc() failed: no memory in SSL session shared cache “le_nginx_SSL”
          2019/05/14 20:14:48 [crit] 26500#0: ngx_slab_alloc() failed: no memory in SSL session shared cache “le_nginx_SSL”
          2019/05/14 20:14:48 [crit] 26500#0: ngx_slab_alloc() failed: no memory in SSL session shared cache “le_nginx_SSL”
          2019/05/14 20:14:49 [crit] 26500#0: ngx_slab_alloc() failed: no memory in SSL session shared cache “le_nginx_SSL”
          2019/05/14 20:14:49 [crit] 26500#0: ngx_slab_alloc() failed: no memory in SSL session shared cache “le_nginx_SSL”
          2019/05/14 20:14:56 [crit] 26500#0: ngx_slab_alloc() failed: no memory in SSL session shared cache “le_nginx_SSL”
          2019/05/14 20:15:01 [crit] 26503#0: ngx_slab_alloc() failed: no memory in SSL session shared cache “le_nginx_SSL”
          2019/05/14 20:17:07 [crit] 26501#0: ngx_slab_alloc() failed: no memory in SSL session shared cache “le_nginx_SSL”
          2019/05/14 20:17:07 [crit] 26501#0: ngx_slab_alloc() failed: no memory in SSL session shared cache “le_nginx_SSL”
          2019/05/14 20:17:13 [crit] 26501#0: ngx_slab_alloc() failed: no memory in SSL session shared cache “le_nginx_SSL”
          2019/05/14 20:17:13 [crit] 26501#0: ngx_slab_alloc() failed: no memory in SSL session shared cache “le_nginx_SSL”
          2019/05/14 20:17:13 [crit] 26501#0: ngx_slab_alloc() failed: no memory in SSL session shared cache “le_nginx_SSL”
          2019/05/14 20:17:15 [crit] 26501#0: ngx_slab_alloc() failed: no memory in SSL session shared cache “le_nginx_SSL”
          2019/05/14 20:17:16 [crit] 26501#0: ngx_slab_alloc() failed: no memory in SSL session shared cache “le_nginx_SSL”
          2019/05/14 20:17:16 [crit] 26501#0: ngx_slab_alloc() failed: no memory in SSL session shared cache “le_nginx_SSL”

          and on zpush error i got this
          2019/05/14 20:17:13 [error] 26501#0: *3314861 client intended to send too large body: 5884588 bytes, client: 192.168.3.254, server: mail.mydomain.com.co, request: “POST /Microsoft-Server-ActiveSync?Cmd=SendMail&User=gerencia&DeviceId=B0AD0E8CB3B94286A1D19B0ABC69383C&DeviceType=WindowsOutlook15 HTTP/1.1”, host: “mail.mydomain.com.co”

          on php.ini i have 20mb upload

          ; Maximum allowed size for uploaded files.
          ; http://php.net/upload-max-filesize
          upload_max_filesize = 20M

          ; Maximum number of files that can be uploaded via a single request
          max_file_uploads = 20

          umgfoin 1 Reply Last reply Reply Quote 0
          • umgfoin
            umgfoin @killmasta93 last edited by

            @killmasta93 said in issue with sending attachments:

            ngx_slab_alloc() failed: no memory in SSL session

            Hi @killmasta93,
            Did you try to increase nginx’sssl_session_cache shared:le_nginx_SSL value?
            ngx_http_ssl_module: ssl_session_cache

            ++umgfoin.

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            • killmasta93
              killmasta93 last edited by

              @umgfoin said in issue with sending attachments:

              increase nginx’sssl_session_cache shared

              Thanks for the reply added this to NGINX config then restart

              ssl_session_cache shared:SSL:10m;

              but still cannot send attachments

              1 Reply Last reply Reply Quote 0
              • umgfoin
                umgfoin last edited by

                @killmasta93 said in issue with sending attachments:

                Thanks for the reply added this to NGINX config then restart
                ssl_session_cache shared:SSL:10m;

                well, according to your logs, the cache-name is le_nginx_SSL…

                Syntax:	ssl_session_cache off | none | [builtin[:size]] [shared:name:size];
                1 Reply Last reply Reply Quote 0
                • killmasta93
                  killmasta93 last edited by

                  Thanks for the reply, as for the SSL Cache im sure i just fixed it but still the issue of the too large body not sure if its a NGINX issue or php issue?

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                  • umgfoin
                    umgfoin last edited by

                    nginx:
                    client_max_body_size ?

                    php:
                    post_max_size = ?

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                    • killmasta93
                      killmasta93 last edited by

                      thanks for the reply,
                      that was it, i had to add the client max body size on nginx and restart and it worked thank you again

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