Unable to send email in BCC

rpatw

Hi,
I encountered the following problem.

The problem is similar ising Webaccess or Outlook/Activesync
I’ve got an error from Kopano-spooler when I send an email to

a mailing list
where some email recipient in the mailing list are redirected to an another email adresse (external)
and the mailing list is use just in the BCC field
and no email adress specified in the fied TO

The email returned by kopano spooler is the following

Unfortunately, kopano-spooler was unable to deliver your mail.
The error given was:

*Conversion error: 0X8004010F. No error details specified. Your email is not sent at all and cannot be retried.

You may need to contact your e-mail administrator to solve this problem*.

Debug of kopano-spooler

Fri Apr 5 16:37:14 2019: [debug ] [ 6586] StatsClient binding socket
Fri Apr 5 16:37:14 2019: [debug ] [ 6586] StatsClient bound socket to /tmp/.79df53322d565c37.sock
Fri Apr 5 16:37:14 2019: [debug ] [ 6586] StatsClient thread started
Fri Apr 5 16:37:14 2019: [debug ] [ 6586] Submit thread started
Fri Apr 5 16:37:14 2019: [debug ] [ 6586] Initializing provider “Kopano Directory Service”
Fri Apr 5 16:37:14 2019: [debug ] [ 6586] Initializing provider “Private Folders”
Fri Apr 5 16:37:14 2019: [debug ] [ 6586] Initializing provider “Public Folders”
Fri Apr 5 16:37:14 2019: [debug ] [ 6586] Initializing provider “Kopano Directory Service”
Fri Apr 5 16:37:14 2019: [debug ] [ 6586] Initializing provider “Private Folders”
Fri Apr 5 16:37:14 2019: [debug ] [ 6586] Initializing provider “Public Folders”
Fri Apr 5 16:37:15 2019: [debug ] [ 6583] StatsClient terminating
Fri Apr 5 16:37:15 2019: [debug ] [ 6583] StatsClient terminated
Fri Apr 5 16:37:15 2019: [debug ] [ 3312] Received signal 17
Fri Apr 5 16:37:15 2019: [debug ] [ 3312] Cleaning 1 subprocesses from queue
Fri Apr 5 16:37:15 2019: [info ] [ 3312] Processed message for user jms
Fri Apr 5 16:37:15 2019: [debug ] [ 6586] Sending e-mail for user rpa, subject: “test BCC”, size: 5013
Fri Apr 5 16:37:15 2019: [error ] [ 6586] No valid recipients found.
Fri Apr 5 16:37:15 2019: [warning] [ 6586] E-mail for user rpa could not be sent, notifying user: not found (8004010f)
Fri Apr 5 16:37:15 2019: [debug ] [ 6586] StatsClient terminating
Fri Apr 5 16:37:15 2019: [debug ] [ 6586] StatsClient terminated
Fri Apr 5 16:37:15 2019: [debug ] [ 3312] Received signal 17
Fri Apr 5 16:37:15 2019: [debug ] [ 3312] Cleaning 1 subprocesses from queue
Fri Apr 5 16:37:15 2019: [info ] [ 3312] Processed message for user rpa
Fri Apr 5 16:37:17 2019: [debug ] [ 3312] StatsClient submit int failed: Aucun fichier ou dossier

I use Kopano 8.6.7 compiled from sources
LDAP
sendemail as a mailer

A wrong configuration perhaps ?

Thank

fbartels

Hi @rpatw ,

a quick survey on the web makes it seem that it’s quite normal for clients to require at least one entry in “to” when using bcc.