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    Statement regarding the closure of the Kopano community forum and the end of the community edition

    Can't enable desktop notification

    Kopano DeskApp
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    • A Former User
      A Former User last edited by

      Hi,

      in Deskapp - Einstellungen - Desktop-Benachrichtigungen I am unable to enable desktop notifications. The push button “Berechtigungen anfordern” do not work, I push the Button but nothing happens an the check box “Desktop-Benachrichtigungen für neue E-Mails aktivieren” is always grayed out. This happens on a newly installed Deskapp 2.1.28 on German Windows 10 1803 x64.

      Any ideas how to activate desktop notifications?

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      • bhuisman
        bhuisman last edited by

        Hi @WalterHof - are you also not getting any notifications? If I’m not mistaken DeskApp automatically allows notifications from the server you have configured in the profile.

        Regards, Bob

        Need support?
        Have a look at https://kopano.com/support/ for options.

        Helpful resources:
        https://kopano.com/blog/how-to-get-kopano/
        https://documentation.kopano.io/
        https://kb.kopano.io/

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        • marty
          marty Kopano (Inactive) last edited by

          @WalterHof

          As @bhuisman already mentions in DeskApp permissions are already allowed. No use for interaction here.
          This was always the case for DeskApp.

          https://documentation.kopano.io/deskapp_admin_manual
          http://documentation.kopano.io/webapp_smime_manual
          https://documentation.kopano.io/webapp_admin_manual

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          • A Former User
            A Former User last edited by

            I found the solution, but it is sad.

            When connecting to the WebApp via HTTP, I can’t enable the desktop notifications, the button seems to be active but do not work.
            When connection via HTTPS (secure), the button “Berechtigungen anfordern” is inactive and I am able set the checkbox to enable desktop notifications. Desktop notifications are work now.

            So the big question, why the button “Berechtigungen anfordern” is tied to the HTTPS protocol?
            For me this makes no sense.

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            • marty
              marty Kopano (Inactive) last edited by

              This is as expected for Chromium based browser and has been changed for a while now.: API may no longer be used from insecure origins.

              In Firefox you can still use it with HTTP, but you you should always use HTTPS.

              https://documentation.kopano.io/deskapp_admin_manual
              http://documentation.kopano.io/webapp_smime_manual
              https://documentation.kopano.io/webapp_admin_manual

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              • A Former User
                A Former User last edited by

                Marty,

                thank you for clarification.

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