DeskApp does not store window position



  • Hy!

    the problem is just with one user!!
    when the user moves the separator between the mail list and the mail view - during the session it is ok.
    but if you log off or exit the App and relogin, the positíon is reset to the default position.
    where and how can we fix this problem?

    it is not a problem of the OS or Computer!!

    Thanks,
    Jochen


  • Kopano

    @JonnyCashCo

    When enabled (in the code) position in stored in the state settings of WebApp settings.
    Make a backup of the profile settings and do a reset. See if that helps.



  • we made a reset of the WebApp settings and deleted the profile from the clients DeskApp.
    reconfigured all settings within a new profile and at the moment it looks good so far!

    Thanks.



  • Hy!

    just lasts about 5 starts of the DeskApp.
    posiition isn’t stored again

    someone any further ideas?!?

    Thanks!!!


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