Navigation

    Kopano
    • Register
    • Login
    • Search
    • Categories
    • Get Official Kopano Support
    • Recent
    Statement regarding the closure of the Kopano community forum and the end of the community edition

    Wrong indication of read/unread messages

    Kopano Groupware Core
    4
    25
    2498
    Loading More Posts
    • Oldest to Newest
    • Newest to Oldest
    • Most Votes
    Reply
    • Reply as topic
    Log in to reply
    This topic has been deleted. Only users with topic management privileges can see it.
    • 8GM-DK
      8GM-DK last edited by

      Adding my voice here to confirm that the issue is also affecting us as well as (at least) one of our customers. We tried updating to the latest (ubuntu) final (core, webapp, z-push…) but it did not help.

      1 Reply Last reply Reply Quote 0
      • 8GM-DK
        8GM-DK last edited by

        FYI: We could fix the issue with

        kopano-admin --reset-folder-count $USER
        

        It seems the cache is confused, and just clearing it did not help. This command updated the folders correctly.

        fbartels 1 Reply Last reply Reply Quote 0
        • fbartels
          fbartels Kopano @8GM-DK last edited by

          Hi @8GM-DK,

          the above issue was addressed with the 8.7.1 release. please make sure to read the text above the changelog at https://documentation.kopano.io/kopano_changelog/kc.html#kopano-core-8-7-1-final-8-7-1-0 for further instructions.

          Regards Felix

          Resources:
          https://kopano.com/blog/how-to-get-kopano/
          https://documentation.kopano.io/
          https://kb.kopano.io/

          Support overview:
          https://kopano.com/support/

          1 Reply Last reply Reply Quote 0
          • 8GM-DK
            8GM-DK last edited by

            root@mail:~# kopano-dbadm kc-1444
            Tue Jul  2 13:03:07 2019: [notice ] kc-1444: updating tproperties...
            Tue Jul  2 13:05:13 2019: [notice ] kc-1444: updated 136 rows.
            root@mail:~# kopano-admin --clear-cache=0x0020
            The selected option is deprecated in this utility.
            Forwarding call to: `kopano-srvadm --clear-cache cell`.
            Error reading config file /etc/kopano/admin.cfg
            [crit   ] Config error: Cannot normalize path "/etc/kopano/admin.cfg": No such file or directory
            
            

            Hey @fbartels , ty for the information. The above happened when I tried to follow the instructions used in the changelog. I don’t seem to have a “admin.cfg”?

            1 Reply Last reply Reply Quote 0
            • 8GM-DK
              8GM-DK last edited by

              I could remedy the situation by a simple

              touch /etc/kopano/admin.cfg
              

              Now the cache was cleared and it seems everything works as expected.

              1 Reply Last reply Reply Quote 0
              • First post
                Last post