Backtrace : 8.7.80.569.f0345abbe-0+88.1

thctlo

Hai, just updated to 8.7.80.569.f0345abbe-0+88.1 and this is the result when stopping kopano-server.

Tue Feb 5 14:20:40 2019: [warning] Shutting down
Tue Feb 5 14:20:40 2019: [crit ] ----------------------------------------------------------------------
Tue Feb 5 14:20:40 2019: [crit ] Fatal error detected. Please report all following information.
Tue Feb 5 14:20:40 2019: [crit ] Application kopano-server version: 8.7.80
Tue Feb 5 14:20:40 2019: [crit ] OS: Linux, release: 4.9.0-8-amd64, version: #1 SMP Debian 4.9.130-2 (2018-10-27), hardware: x86_64
Tue Feb 5 14:20:40 2019: [crit ] Thread name: z-s: idle threa
Tue Feb 5 14:20:40 2019: [crit ] Peak RSS: 27524
Tue Feb 5 14:20:40 2019: [crit ] Pid 8006 caught SIGSEGV (11), traceback:
Tue Feb 5 14:20:40 2019: [crit ] Backtrace:
Tue Feb 5 14:20:40 2019: [crit ] #0. /usr/lib/x86_64-linux-gnu/libkcutil.so.0(+0x48860) [0x7f5006753860]
Tue Feb 5 14:20:40 2019: [crit ] #1. /usr/lib/x86_64-linux-gnu/libkcutil.so.0(+0x31d7d) [0x7f500673cd7d]
Tue Feb 5 14:20:40 2019: [crit ] #2. /usr/lib/x86_64-linux-gnu/libkcutil.so.0(_ZN2KC23generic_sigsegv_handlerEPNS_8ECLoggerEPKcS3_iPK9siginfo_tPKv+0x1bd) [0x7f500673d05d]
Tue Feb 5 14:20:40 2019: [crit ] #3. /lib/x86_64-linux-gnu/libpthread.so.0(+0x110c0) [0x7f50013fc0c0]
Tue Feb 5 14:20:40 2019: [crit ] Signal errno: Success, signal code: 1
Tue Feb 5 14:20:40 2019: [crit ] Sender pid: 0, sender uid: 0, si_status: 98022544
Tue Feb 5 14:20:40 2019: [crit ] Signal value: 98022544, faulting address: (nil)
Tue Feb 5 14:20:40 2019: [crit ] When reporting this traceback, please include Linux distribution name (and version), system architecture and Kopano version.

Daily package , Debian 9 Amd64
kopano-server 8.7.80.569.f0345abbe-0+88.1

Anything else you guys need to debug this?

thctlo

Reply for myself, testing bit more, since i notice more of these backtraces in the forum.

If someone can check this also, this might help in fixing this problem.

if i run :

systemctl stop kopano-server
systemctl start kopano-server

i can repeat this without any problems. No crashed.

if i use this script to stop/start like this :

/usr/local/bin/kopano-maint.sh stop
/usr/local/bin/kopano-maint.sh start

It also works fine. This is the script.

#!/usr/bin/env bash

# Order matters !
SERVICES="postfix kopano-spooler kopano-dagent kopano-gateway kopano-ical kopano-search kopano-monitor kopano-server kopano-konnectd"

CMD_SYSTEMCTL="$(which systemctl)"

if [ -z "$1" ]
then
    echo "Use stop/start to start/stop the needed services, exiting now.."
    exit 1
fi

if [ "$1" = stop ]
then
    for x in $SERVICES
    do
        ${CMD_SYSTEMCTL} "$1" "$x"
    done
fi

if [ "$1" = start ]
then
    for x in $SERVICES
    do
        ${CMD_SYSTEMCTL} "$1" "$x"
    done
fi

now if i use :
bash /usr/local/bin/kopano-maint.sh stop
bash /usr/local/bin/kopano-maint.sh start

now it im getting the backtrace.

If i run all commands in the same order as the script, but manualy it also works fine.

So i dont understand why this happing? anyone?