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    Deskapp looses profilesettings concerning save as...

    Kopano DeskApp
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    • mcdaniels
      mcdaniels last edited by mcdaniels

      Hi folks,
      I am observing a interesting problem these days: If you set up a userprofile, downloadbehavior “Ask on every download” KD asks on every download for “open, save, save as…”.

      Save as… opens a window and asks where to save.

      After a few days, the save as… does not bring up the window and is not asking where to save files. Instead files are directly saved to the users downloadfolder.

      Is there a way for me to look into some kind of registry key, ini-file, profilesetting to doublecheck the settings? I have no idea why this happens (3rd time in 2 weeks).

      Solution (not very nice): Delete profile, make a new one.

      Deskapp 2.1.9
      Webapp: 3.5

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      • marty
        marty Kopano (Inactive) last edited by

        @mcdaniels If this occurs again could you post your settings from the local storage? (F12 -> Application -> localstorage)

        https://documentation.kopano.io/deskapp_admin_manual
        http://documentation.kopano.io/webapp_smime_manual
        https://documentation.kopano.io/webapp_admin_manual

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