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    Kopano cleanup not functioning

    Kopano Groupware Core
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    • BMWfan
      BMWfan @bhuisman last edited by

      @bhuisman thanks.

      But the problem still exists:

       python kopano-cleanup.py --user Daniel --junk --wastebasket --days 10
      Running script for 'Daniel'
      Traceback (most recent call last):
        File "kopano-cleanup.py", line 121, in <module>
          main()
        File "kopano-cleanup.py", line 107, in main
          deleteitems(options, user, folder)
        File "kopano-cleanup.py", line 88, in deleteitems
          print('Deleted {}  item(s) for user \'{}\' in folder \'{}\''.format(itemcount, user.name.decode('utf-8'), folder.name.decode('utf-8')))
        File "/usr/lib/python2.7/encodings/utf_8.py", line 16, in decode
          return codecs.utf_8_decode(input, errors, True)
      UnicodeEncodeError: 'ascii' codec can't encode character u'\xf6' in position 3: ordinal not in range(128)
      

      I understand the problem that my wastebasket is called “Gelöschte Objekte” and thats a umlaut, but iam not really familiar with python code.

      Do you have a chance to change something there?

      Thanks in advance

      1 Reply Last reply Reply Quote 0
      • bhuisman
        bhuisman last edited by

        @BMWfan hmm, that is not really my expertise - I will ask around.

        Regards, Bob

        Need support?
        Have a look at https://kopano.com/support/ for options.

        Helpful resources:
        https://kopano.com/blog/how-to-get-kopano/
        https://documentation.kopano.io/
        https://kb.kopano.io/

        BMWfan 1 Reply Last reply Reply Quote 0
        • BMWfan
          BMWfan @bhuisman last edited by

          @bhuisman could you find someone who is familiar with it?

          1 Reply Last reply Reply Quote 0
          • robing
            robing Kopano (Inactive) last edited by

            @BMWfan the version on https://stash.kopano.io/projects/KSC/repos/core-tools/browse/kopano-cleanup/kopano-cleanup.py should fix this issue now

            Regards Robin,

            Need support?
            Have a look at https://kopano.com/support/ for options.

            Helpful resources:
            https://kopano.com/blog/how-to-get-kopano/
            https://documentation.kopano.io/
            https://kb.kopano.io/

            BMWfan 1 Reply Last reply Reply Quote 0
            • AnotherAndy
              AnotherAndy last edited by

              hi,
              which version of python is required?

              ./kopano-cleanup.py --user ***–junk --wastebaket --days 30
              ./kopano-cleanup.py: Zeile 1: Syntaxfehler beim unerwarteten Wort »<«
              ./kopano-cleanup.py: Zeile 1: `<!DOCTYPE html><html lang=“en”><head><meta charset=“utf-8”><meta http-equiv=“X-UA-Compatible” content=“IE=edge”><title>Source of kopano-cleanup.py - Core-tools - Bitbucket</title><script>’

              Doesn’t matter if python 2.7, 3 opder 3.6 is used.
              best regards

              1 Reply Last reply Reply Quote 1
              • robing
                robing Kopano (Inactive) last edited by

                @AnotherAndy

                For your file you need a browser as you downloaded the html page.

                In stash/bitbucket you need to press the ‘Raw file’ button first to download directly from there

                This link will give you the python file
                https://stash.kopano.io/projects/KSC/repos/core-tools/raw/kopano-cleanup/kopano-cleanup.py

                It shouldn’t matter if you use python 2 or 3

                Regards Robin,

                Need support?
                Have a look at https://kopano.com/support/ for options.

                Helpful resources:
                https://kopano.com/blog/how-to-get-kopano/
                https://documentation.kopano.io/
                https://kb.kopano.io/

                1 Reply Last reply Reply Quote 0
                • AnotherAndy
                  AnotherAndy last edited by

                  hi @robing ,
                  thanks, now it looks good.

                  python ./kopano-cleanup.py --user –wastebasket --days 30
                  Running script for '
                  ’
                  Deleted 5 item(s) for user ‘****’ in folder ‘Gelöschte Objekte’

                  I think no @BMWfan can also test it.
                  best regards

                  1 Reply Last reply Reply Quote 1
                  • BMWfan
                    BMWfan @robing last edited by BMWfan

                    @robing thanks but for me is it not working:

                    python kopano-cleanup.py --user Daniel --wastebasket --days=10
                    Running script for 'Daniel'
                    Traceback (most recent call last):
                      File "kopano-cleanup.py", line 126, in <module>
                        main()
                      File "kopano-cleanup.py", line 112, in main
                        deleteitems(options, user, folder)
                      File "kopano-cleanup.py", line 93, in deleteitems
                        print('Deleted {}  item(s) for user \'{}\' in folder \'{}\''.format(itemcount, _encode(user.name), _encode(folder.name)))
                      File "kopano-cleanup.py", line 16, in _encode
                        return s.encode(sys.stdout.encoding or 'utf8')
                    UnicodeEncodeError: 'ascii' codec can't encode character u'\xf6' in position 3: ordinal not in range(128)
                    
                    fbartels 1 Reply Last reply Reply Quote 0
                    • fbartels
                      fbartels Kopano @BMWfan last edited by

                      @BMWfan it seems that your terminal does not support utf-8 characters.

                      Regards Felix

                      Resources:
                      https://kopano.com/blog/how-to-get-kopano/
                      https://documentation.kopano.io/
                      https://kb.kopano.io/

                      Support overview:
                      https://kopano.com/support/

                      BMWfan 1 Reply Last reply Reply Quote 0
                      • BMWfan
                        BMWfan @fbartels last edited by

                        @fbartels thank you for your fast reply.
                        Could you tell me how could i solve that? Its a debian 9 operating system.

                        1 Reply Last reply Reply Quote 0
                        • fbartels
                          fbartels Kopano last edited by

                          The OS from where you are connecting is Debian 9? Or is the OS of the server Debian 9?

                          Regards Felix

                          Resources:
                          https://kopano.com/blog/how-to-get-kopano/
                          https://documentation.kopano.io/
                          https://kb.kopano.io/

                          Support overview:
                          https://kopano.com/support/

                          BMWfan 1 Reply Last reply Reply Quote 0
                          • BMWfan
                            BMWfan @fbartels last edited by

                            @fbartels the OS from where i connecting is Windows 10. The OS on which i connecting is Debian 9.

                            fbartels 1 Reply Last reply Reply Quote 0
                            • fbartels
                              fbartels Kopano @BMWfan last edited by

                              @BMWfan and what terminal/client are you using to connect? Like I said it seems this terminal does not seem to support utf-8.

                              Regards Felix

                              Resources:
                              https://kopano.com/blog/how-to-get-kopano/
                              https://documentation.kopano.io/
                              https://kb.kopano.io/

                              Support overview:
                              https://kopano.com/support/

                              BMWfan 1 Reply Last reply Reply Quote 0
                              • BMWfan
                                BMWfan @fbartels last edited by BMWfan

                                @fbartels its Putty with this Window Translation Setting:
                                alt text

                                fbartels 1 Reply Last reply Reply Quote 0
                                • fbartels
                                  fbartels Kopano @BMWfan last edited by

                                  @BMWfan the this will help https://stackoverflow.com/questions/32826624/unicodeencodeerror-ascii-codec-cant-encode-characters-ordinal-not-in-range1?rq=1

                                  Regards Felix

                                  Resources:
                                  https://kopano.com/blog/how-to-get-kopano/
                                  https://documentation.kopano.io/
                                  https://kb.kopano.io/

                                  Support overview:
                                  https://kopano.com/support/

                                  BMWfan 1 Reply Last reply Reply Quote 0
                                  • BMWfan
                                    BMWfan @fbartels last edited by

                                    @fbartels thanks, this explanations from your provided link helped me.
                                    Thatswhy i started the script in the Background python kopano-cleanup.py --user Daniel --wastebasket --days=0 & and get this output:

                                    Deleted 3  item(s) for user 'Daniel' in folder 'Gelöschte Objekte'
                                    

                                    The items are also really removed.

                                    1 Reply Last reply Reply Quote 0
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