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    Kopano cleanup not functioning

    Kopano Groupware Core
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    • BMWfan
      BMWfan last edited by BMWfan

      Hey @ all,

      iam trying to use this published python script Kopano cleanup

      but if i try it, i get this messages and nothing is deleted under Junk E-mail and Deleted Items folder.:

      Running script for 'Daniel'
      Traceback (most recent call last):
        File "kopano-cleanup.py", line 121, in <module>
          main()
        File "kopano-cleanup.py", line 107, in main
          deleteitems(options, user, folder)
        File "kopano-cleanup.py", line 88, in deleteitems
          print('Deleted {}  item(s) for user \'{}\' in folder \'{}\''.format(itemcount, user.name.decode('utf-8'), folder.name.decode('utf-8')))
        File "/usr/lib/python2.7/encodings/utf_8.py", line 16, in decode
          return codecs.utf_8_decode(input, errors, True)
      UnicodeEncodeError: 'ascii' codec can't encode character u'\xf6' in position 3: ordinal not in range(128)
      

      Is this script up to date or has someone a idea?

      Best Regards

      Daniel

      1 Reply Last reply Reply Quote 0
      • BMWfan
        BMWfan last edited by

        No one a idea?

        1 Reply Last reply Reply Quote 0
        • bhuisman
          bhuisman last edited by

          @BMWfan The latest version of the script can be found in the Core-tools bitbucket repository: https://stash.kopano.io/projects/KSC/repos/core-tools/browse/kopano-cleanup

          I have also updated the KB article with the correct link…

          Regards, Bob

          Need support?
          Have a look at https://kopano.com/support/ for options.

          Helpful resources:
          https://kopano.com/blog/how-to-get-kopano/
          https://documentation.kopano.io/
          https://kb.kopano.io/

          BMWfan 1 Reply Last reply Reply Quote 0
          • BMWfan
            BMWfan @bhuisman last edited by

            @bhuisman thanks.

            But the problem still exists:

             python kopano-cleanup.py --user Daniel --junk --wastebasket --days 10
            Running script for 'Daniel'
            Traceback (most recent call last):
              File "kopano-cleanup.py", line 121, in <module>
                main()
              File "kopano-cleanup.py", line 107, in main
                deleteitems(options, user, folder)
              File "kopano-cleanup.py", line 88, in deleteitems
                print('Deleted {}  item(s) for user \'{}\' in folder \'{}\''.format(itemcount, user.name.decode('utf-8'), folder.name.decode('utf-8')))
              File "/usr/lib/python2.7/encodings/utf_8.py", line 16, in decode
                return codecs.utf_8_decode(input, errors, True)
            UnicodeEncodeError: 'ascii' codec can't encode character u'\xf6' in position 3: ordinal not in range(128)
            

            I understand the problem that my wastebasket is called “Gelöschte Objekte” and thats a umlaut, but iam not really familiar with python code.

            Do you have a chance to change something there?

            Thanks in advance

            1 Reply Last reply Reply Quote 0
            • bhuisman
              bhuisman last edited by

              @BMWfan hmm, that is not really my expertise - I will ask around.

              Regards, Bob

              Need support?
              Have a look at https://kopano.com/support/ for options.

              Helpful resources:
              https://kopano.com/blog/how-to-get-kopano/
              https://documentation.kopano.io/
              https://kb.kopano.io/

              BMWfan 1 Reply Last reply Reply Quote 0
              • BMWfan
                BMWfan @bhuisman last edited by

                @bhuisman could you find someone who is familiar with it?

                1 Reply Last reply Reply Quote 0
                • robing
                  robing Kopano (Inactive) last edited by

                  @BMWfan the version on https://stash.kopano.io/projects/KSC/repos/core-tools/browse/kopano-cleanup/kopano-cleanup.py should fix this issue now

                  Regards Robin,

                  Need support?
                  Have a look at https://kopano.com/support/ for options.

                  Helpful resources:
                  https://kopano.com/blog/how-to-get-kopano/
                  https://documentation.kopano.io/
                  https://kb.kopano.io/

                  BMWfan 1 Reply Last reply Reply Quote 0
                  • AnotherAndy
                    AnotherAndy last edited by

                    hi,
                    which version of python is required?

                    ./kopano-cleanup.py --user ***–junk --wastebaket --days 30
                    ./kopano-cleanup.py: Zeile 1: Syntaxfehler beim unerwarteten Wort »<«
                    ./kopano-cleanup.py: Zeile 1: `<!DOCTYPE html><html lang=“en”><head><meta charset=“utf-8”><meta http-equiv=“X-UA-Compatible” content=“IE=edge”><title>Source of kopano-cleanup.py - Core-tools - Bitbucket</title><script>’

                    Doesn’t matter if python 2.7, 3 opder 3.6 is used.
                    best regards

                    1 Reply Last reply Reply Quote 1
                    • robing
                      robing Kopano (Inactive) last edited by

                      @AnotherAndy

                      For your file you need a browser as you downloaded the html page.

                      In stash/bitbucket you need to press the ‘Raw file’ button first to download directly from there

                      This link will give you the python file
                      https://stash.kopano.io/projects/KSC/repos/core-tools/raw/kopano-cleanup/kopano-cleanup.py

                      It shouldn’t matter if you use python 2 or 3

                      Regards Robin,

                      Need support?
                      Have a look at https://kopano.com/support/ for options.

                      Helpful resources:
                      https://kopano.com/blog/how-to-get-kopano/
                      https://documentation.kopano.io/
                      https://kb.kopano.io/

                      1 Reply Last reply Reply Quote 0
                      • AnotherAndy
                        AnotherAndy last edited by

                        hi @robing ,
                        thanks, now it looks good.

                        python ./kopano-cleanup.py --user –wastebasket --days 30
                        Running script for '
                        ’
                        Deleted 5 item(s) for user ‘****’ in folder ‘Gelöschte Objekte’

                        I think no @BMWfan can also test it.
                        best regards

                        1 Reply Last reply Reply Quote 1
                        • BMWfan
                          BMWfan @robing last edited by BMWfan

                          @robing thanks but for me is it not working:

                          python kopano-cleanup.py --user Daniel --wastebasket --days=10
                          Running script for 'Daniel'
                          Traceback (most recent call last):
                            File "kopano-cleanup.py", line 126, in <module>
                              main()
                            File "kopano-cleanup.py", line 112, in main
                              deleteitems(options, user, folder)
                            File "kopano-cleanup.py", line 93, in deleteitems
                              print('Deleted {}  item(s) for user \'{}\' in folder \'{}\''.format(itemcount, _encode(user.name), _encode(folder.name)))
                            File "kopano-cleanup.py", line 16, in _encode
                              return s.encode(sys.stdout.encoding or 'utf8')
                          UnicodeEncodeError: 'ascii' codec can't encode character u'\xf6' in position 3: ordinal not in range(128)
                          
                          fbartels 1 Reply Last reply Reply Quote 0
                          • fbartels
                            fbartels Kopano @BMWfan last edited by

                            @BMWfan it seems that your terminal does not support utf-8 characters.

                            Regards Felix

                            Resources:
                            https://kopano.com/blog/how-to-get-kopano/
                            https://documentation.kopano.io/
                            https://kb.kopano.io/

                            Support overview:
                            https://kopano.com/support/

                            BMWfan 1 Reply Last reply Reply Quote 0
                            • BMWfan
                              BMWfan @fbartels last edited by

                              @fbartels thank you for your fast reply.
                              Could you tell me how could i solve that? Its a debian 9 operating system.

                              1 Reply Last reply Reply Quote 0
                              • fbartels
                                fbartels Kopano last edited by

                                The OS from where you are connecting is Debian 9? Or is the OS of the server Debian 9?

                                Regards Felix

                                Resources:
                                https://kopano.com/blog/how-to-get-kopano/
                                https://documentation.kopano.io/
                                https://kb.kopano.io/

                                Support overview:
                                https://kopano.com/support/

                                BMWfan 1 Reply Last reply Reply Quote 0
                                • BMWfan
                                  BMWfan @fbartels last edited by

                                  @fbartels the OS from where i connecting is Windows 10. The OS on which i connecting is Debian 9.

                                  fbartels 1 Reply Last reply Reply Quote 0
                                  • fbartels
                                    fbartels Kopano @BMWfan last edited by

                                    @BMWfan and what terminal/client are you using to connect? Like I said it seems this terminal does not seem to support utf-8.

                                    Regards Felix

                                    Resources:
                                    https://kopano.com/blog/how-to-get-kopano/
                                    https://documentation.kopano.io/
                                    https://kb.kopano.io/

                                    Support overview:
                                    https://kopano.com/support/

                                    BMWfan 1 Reply Last reply Reply Quote 0
                                    • BMWfan
                                      BMWfan @fbartels last edited by BMWfan

                                      @fbartels its Putty with this Window Translation Setting:
                                      alt text

                                      fbartels 1 Reply Last reply Reply Quote 0
                                      • fbartels
                                        fbartels Kopano @BMWfan last edited by

                                        @BMWfan the this will help https://stackoverflow.com/questions/32826624/unicodeencodeerror-ascii-codec-cant-encode-characters-ordinal-not-in-range1?rq=1

                                        Regards Felix

                                        Resources:
                                        https://kopano.com/blog/how-to-get-kopano/
                                        https://documentation.kopano.io/
                                        https://kb.kopano.io/

                                        Support overview:
                                        https://kopano.com/support/

                                        BMWfan 1 Reply Last reply Reply Quote 0
                                        • BMWfan
                                          BMWfan @fbartels last edited by

                                          @fbartels thanks, this explanations from your provided link helped me.
                                          Thatswhy i started the script in the Background python kopano-cleanup.py --user Daniel --wastebasket --days=0 & and get this output:

                                          Deleted 3  item(s) for user 'Daniel' in folder 'Gelöschte Objekte'
                                          

                                          The items are also really removed.

                                          1 Reply Last reply Reply Quote 0
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