Windows 10 with Outlook 2010 shared calendar not updating



  • Hi together,

    is there somebody who has running Windows 10 (1709, 1803) with Outlook 2010 (14.0.7214.5000 32Bit) successfully?
    The shared calendars (rooms…) are not updating anymore. Same Outlook version on Windows 7 is working fine.
    We tried different zarafa clients from 7.1.9 to 7.2.6.
    Server version is latest 7.1.

    Thanks
    Frank



  • Hi Frank,

    the reason might be in Outlook 2010 Updates - please check which ones are installed in your Windows 7 and Windows 10. Please try to give the user that accesses the shared calender Administrator rights in Kopano. I’m quite sure it will work after this.

    Andreas



  • Hi,

    we have seen similar issues with Outlook 2010 on old Windows 10 versions (170x), currently we use Win 10 1809 and Outlook works as expected.



  • Hello together,
    thanks for reply!

    @dw2412
    Office Updates are the same on Windows 7 and Windows 10. I tried it without any updates, don’t work.
    Do you mean i should set the user as Administrator or the calender permissions? Calender permissions i have tested without success.
    If you mean to set as Zarafa-Admin, do you think to set it only temporary?

    @WalterHof
    I have updated my testmachine to 1809. Same behavior, don’t work. What zarafa-client version do you use? I have tested 7.1.15 and 7.2.6.

    Strange thing… i have one testmachine there it’s working with client 7.1.9, but i don’t know why. Other machine same client, don’t work.

    Best regards
    Frank



  • @fwFrankM said in Windows 10 with Outlook 2010 shared calendar not updating:

    Office Updates are the same on Windows 7 and Windows 10. I tried it without any updates, don’t work.
    Do you mean i should set the user as Administrator or the calender permissions? Calender permissions i have tested without success.
    If you mean to set as Zarafa-Admin, do you think to set it only temporary?

    Set the user accessing the calender store to be Zarafa administrator - just for testing purposes.

    Andreas



  • @dw2412
    Done, nothing changes :-(



  • @fwFrankM

    Ok - next try… Please create a fresh profile and try the calendar thing again.

    I’ve actually Running Outlook 2010 on Windows 10 Pro 1709 build myself and only issue that I’ve got is that I cannot access calenders on this machine in case certain Outlook 2010 updates being installed and user is not Administrator that is accessing a shared calendar.

    Andreas



  • @dw2412
    Hi Andreas. I tried a new outlook profile and complete new user profile. No success.
    Do you know a “special” windows 10 only related update, that i can check?

    Thanks!

    Frank


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