kopano-search: INFO - cannot open config file %s running with defaults

isol

This is a kopano 8.6.7 from the portal on ubuntu 18.04.1 LTS.
We have a configuration file in /etc/kopano/search.cfg, but this is seemingly not found.
What is strange, even i I start kopano by hand like this:

/usr/sbin/kopano-search --config=/etc/kopano/search.cfg   -F  -l DEBUG

the result is:

2018-10-08 12:13:25,352 - search - INFO - cannot open config file %s running with defaults
2018-10-08 12:13:25,352 - search - INFO - starting search

And the config file is clearly there:

ls -l /etc/kopano/search.cfg
-rw-r--r-- 1 root root 3281 Jul 23 13:47 /etc/kopano/search.cfg

So what is wrong here?

fbartels

Hi @isol ,

that works without problems in a local test machine:

root@felix-ubuntu-1804-supported-final ~
$ uname -a
Linux felix-ubuntu-1804-supported-final 4.15.0-34-generic #37~16.04.1-Ubuntu SMP Tue Aug 28 10:44:06 UTC 2018 x86_64 x86_64 x86_64 GNU/Linux

root@felix-ubuntu-1804-supported-final ~
$ lsb_release -a
No LSB modules are available.
Distributor ID: Ubuntu
Description:    Ubuntu 18.04.1 LTS
Release:        18.04
Codename:       bionic

root@felix-ubuntu-1804-supported-final ~
$ dpkg -l | grep kopano-search
ii  kopano-search                              8.6.7.0-0+16.1                     amd64        Indexed search engine for Kopano Core

root@felix-ubuntu-1804-supported-final ~
$ /usr/sbin/kopano-search --config=/etc/kopano/search.cfg   -F  -l DEBUG
2018-10-08 13:01:35,002 - search - INFO - starting search
2018-10-08 13:01:37,179 - search - INFO - found previous server sync state: 01000000BE070000
2018-10-08 13:01:37,183 - search - INFO - starting incremental sync
2018-10-08 13:01:37,190 - query - INFO - listening on socket file:///var/run/kopano/search.sock
^C2018-10-08 13:01:41,195 - search - INFO - stopping search

Caldwell

Exact same problem here.

uname -a

Linux server01 4.15.0-42-generic #45-Ubuntu SMP Thu Nov 15 19:32:57 UTC 2018 x86_64 x86_64 x86_64 GNU/Linux

lsb_release -a

No LSB modules are available.
Distributor ID: Ubuntu
Description: Ubuntu 18.04.1 LTS
Release: 18.04
Codename: bionic

dpkg -l | grep kopano-search

ii kopano-search 8.6.9.0-0+24.1 amd64 Indexed search engine for Kopano Core

/usr/sbin/kopano-search --config=/etc/kopano/search.cfg -F -l DEBUG

2019-01-03 15:06:44,427 - search - INFO - cannot open config file %s running with defaults
2019-01-03 15:06:44,427 - search - INFO - starting search
2019-01-03 15:06:44,467 - search - INFO - found previous server sync state: 0100000025010000
2019-01-03 15:06:44,472 - search - INFO - starting incremental sync
2019-01-03 15:06:44,482 - query - INFO - listening on socket file:///var/run/kopano/search.sock

ls -al /etc/kopano/search.cfg

-rw-r–r-- 1 kopano kopano 2935 Jan 3 14:43 /etc/kopano/search.cfg

How can this be fixed/corrected?

Caldwell

Does anyone from Kopano want to look at this live issue?

fbartels

@Caldwell please open up a support case to request a remote session