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    Statement regarding the closure of the Kopano community forum and the end of the community edition

    [solved] kopano-server[]: setSyncStatus(): collision

    Kopano Groupware Core
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    • Han
      Han last edited by Han

      @Felix
      thank you for the information.

      I updated to the last available version 8.7.80.12 and get the same errors:

      Tue Oct 30 16:55:26 2018: [error  ] Previous message logged 100 times
      Tue Oct 30 16:55:26 2018: [error  ] setSyncStatus(): collision
      Tue Oct 30 17:00:00 2018: [error  ] Previous message logged 54 times
      Tue Oct 30 17:00:00 2018: [info   ] Start scheduled softdelete clean up
      Tue Oct 30 17:00:00 2018: [info   ] Start to purge 2 messages
      Tue Oct 30 17:00:01 2018: [info   ] Message purge done
      Tue Oct 30 17:00:01 2018: [info   ] Softdelete done: removed 0 stores, 0 folders, and 2 messages
      Tue Oct 30 17:00:02 2018: [error  ] setSyncStatus(): collision
      Tue Oct 30 17:08:25 2018: [error  ] Previous message logged 100 times
      Tue Oct 30 17:08:25 2018: [error  ] setSyncStatus(): collision
      Tue Oct 30 17:13:01 2018: [error  ] Previous message logged 53 times
      Tue Oct 30 17:13:01 2018: [info   ] Start syncs table clean up
      Tue Oct 30 17:13:01 2018: [info   ] syncs table clean up done: removed syncs: 0
      Tue Oct 30 17:13:01 2018: [error  ] setSyncStatus(): collision
      

      Regards Han

      1 Reply Last reply Reply Quote 0
      • fbartels
        fbartels Kopano last edited by

        @Han I have not checked if it actually has been merged back to master, but there has been a new nightly release, so please try again.

        Regards Felix

        Resources:
        https://kopano.com/blog/how-to-get-kopano/
        https://documentation.kopano.io/
        https://kb.kopano.io/

        Support overview:
        https://kopano.com/support/

        1 Reply Last reply Reply Quote 0
        • tommi
          tommi last edited by

          Hi Felix,

          version 8.7.80.27-0+22.1 solved it.

          Greets Thomas

          1 Reply Last reply Reply Quote 0
          • Han
            Han last edited by Han

            Hello Felix,
            after updae to 8.7.80.27 no errors setSyncStatus(): collision appaer,
            but a lot of SQL errors like these:

            Wed Oct 31 11:52:02 2018: [error  ] SQL [00000013] Failed: Duplicate entry '295398-26083-258' for key 'PRIMARY', Query Size: 343, Query: "INSERT INTO properties (hierarchyid,tag,type,properties.val_ulong,properties.val_string,properties.val_binary,properties.val_double,properties.val_longint,properties.val_hi,properties.val_lo) VALUES(295398,26083,258,null,null,';▒▒C▒▒▒Hi▒▒▒\0',null,null,null,null),(295398,26082,258,null,null,';▒▒C▒▒▒Hi▒▒▒\0',null,null,null,null)"
            Wed Oct 31 11:52:02 2018: [error  ] KDatabase::I_Update() query failed: "Duplicate entry '295398-26083-258' for key 'PRIMARY'", query: INSERT INTO properties (hierarchyid,tag,type,properties.val_ulong,properties.val_string,properties.val_binary,properties.val_double,properties.val_longint,properties.val_hi,properties.val_lo) VALUES(295398,26083,258,null,null,';▒▒C▒▒▒Hi▒▒▒\0',null,null,null,null),(295398,26082,258,null,null,';▒▒C▒▒▒Hi▒▒▒\0',null,null,null,null)
            

            I think the update made my system work worse than before.
            So I will roll back to the last state.

            Regards
            Han

            1 Reply Last reply Reply Quote 0
            • tommi
              tommi last edited by

              Hello,

              Yes, unfortunately the same here. It seems that every incoming mail generates the error.
              Maybe open a new thread for this.

              Regards
              Thomas

              fbartels 1 Reply Last reply Reply Quote 0
              • fbartels
                fbartels Kopano @tommi last edited by

                @tommi said in [solved] kopano-server[]: setSyncStatus(): collision:

                Yes, unfortunately the same here. It seems that every incoming mail generates the error

                Issue should be resolved with the packages that have just finished uploading.

                Regards Felix

                Resources:
                https://kopano.com/blog/how-to-get-kopano/
                https://documentation.kopano.io/
                https://kb.kopano.io/

                Support overview:
                https://kopano.com/support/

                umgfoin 1 Reply Last reply Reply Quote 0
                • umgfoin
                  umgfoin @fbartels last edited by umgfoin

                  @fbartels said in [solved] kopano-server[]: setSyncStatus(): collision:

                  Issue should be resolved with the packages that have just finished uploading.

                  Hi Felix,
                  no, still present in KC-master 31.10.2018 15:49 CET.

                  1. This issue is unrelated to the topic of this thread.
                  2. The problem came with recent refactorings in commit 0f8c99a3891, where ECRESULT AddChange(BTSession * ... uses the new infrastructure for std::list<propVal> based batch property-inserts.

                  Whereas the formerly called

                  ECRESULT WriteProp(ECDatabase *lpDatabase, unsigned int ulObjId, unsigned int ulParentId, struct propVal *lpPropVal, bool replace = true);
                  

                  defined default parameter replace = true implementing REPLACE-queries for property writes, the now used

                  ECRESULT InsertProps(ECDatabase *lpDatabase, unsigned int ulObjId, unsigned int ulParentId, std::list<propVal> &propList);
                  

                  treats all property-modifications as INSERT-queries, which is inappropriate to update an existing property.

                  for (auto &i : propList) {
                  		WriteSingleProp(database, objId, parentId, &i, false, 0, query, false);
                  		WriteSingleProp(database, objId, parentId, &i, true, 0, colquery, false);
                  }
                  

                  Forcing InsertProps to create REPLACE -queries fixes the issue, but might have other implications.

                  WriteSingleProp(database, objId, parentId, &i, false, 0, query, true);
                  WriteSingleProp(database, objId, parentId, &i, true, 0, colquery, true);
                  

                  ++umgfoin.

                  deHoeninger 1 Reply Last reply Reply Quote 0
                  • deHoeninger
                    deHoeninger @umgfoin last edited by

                    @umgfoin
                    I’m running into the same issue. It looks like Jelle van der Waa already addressed this issue with Commit https://stash.kopano.io/users/jvanderwaa/repos/kopanocore/commits/9df8d2c16613450d9662d99e27a0fe4b204be091

                    But it don’t found its way into Master yet.

                    Best Jan

                    1 Reply Last reply Reply Quote 0
                    • umgfoin
                      umgfoin last edited by

                      Hi Jan,
                      it was merged into master, yesterday - so probably 'be part of the next community-build.
                      ++umgfoin.

                      deHoeninger 1 Reply Last reply Reply Quote 0
                      • deHoeninger
                        deHoeninger @umgfoin last edited by

                        @umgfoin said in [solved] kopano-server[]: setSyncStatus(): collision:

                        it was merged into master, yesterday - so probably 'be part of the next community-build.

                        Your are right, my fault. Should already be part of last nightly build.

                        Best Jan

                        1 Reply Last reply Reply Quote 0
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