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    Statement regarding the closure of the Kopano community forum and the end of the community edition

    [solved] kopano-server[]: setSyncStatus(): collision

    Kopano Groupware Core
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    • fbartels
      fbartels Kopano @Han last edited by

      @han said in kopano-server[]: setSyncStatus(): collision:

      to 8.6.82.110

      please read the whole thread and then update to the latest available version.

      Regards Felix

      Resources:
      https://kopano.com/blog/how-to-get-kopano/
      https://documentation.kopano.io/
      https://kb.kopano.io/

      Support overview:
      https://kopano.com/support/

      1 Reply Last reply Reply Quote 0
      • Han
        Han last edited by Han

        @Felix
        thank you for the information.

        I updated to the last available version 8.7.80.12 and get the same errors:

        Tue Oct 30 16:55:26 2018: [error  ] Previous message logged 100 times
        Tue Oct 30 16:55:26 2018: [error  ] setSyncStatus(): collision
        Tue Oct 30 17:00:00 2018: [error  ] Previous message logged 54 times
        Tue Oct 30 17:00:00 2018: [info   ] Start scheduled softdelete clean up
        Tue Oct 30 17:00:00 2018: [info   ] Start to purge 2 messages
        Tue Oct 30 17:00:01 2018: [info   ] Message purge done
        Tue Oct 30 17:00:01 2018: [info   ] Softdelete done: removed 0 stores, 0 folders, and 2 messages
        Tue Oct 30 17:00:02 2018: [error  ] setSyncStatus(): collision
        Tue Oct 30 17:08:25 2018: [error  ] Previous message logged 100 times
        Tue Oct 30 17:08:25 2018: [error  ] setSyncStatus(): collision
        Tue Oct 30 17:13:01 2018: [error  ] Previous message logged 53 times
        Tue Oct 30 17:13:01 2018: [info   ] Start syncs table clean up
        Tue Oct 30 17:13:01 2018: [info   ] syncs table clean up done: removed syncs: 0
        Tue Oct 30 17:13:01 2018: [error  ] setSyncStatus(): collision
        

        Regards Han

        1 Reply Last reply Reply Quote 0
        • fbartels
          fbartels Kopano last edited by

          @Han I have not checked if it actually has been merged back to master, but there has been a new nightly release, so please try again.

          Regards Felix

          Resources:
          https://kopano.com/blog/how-to-get-kopano/
          https://documentation.kopano.io/
          https://kb.kopano.io/

          Support overview:
          https://kopano.com/support/

          1 Reply Last reply Reply Quote 0
          • tommi
            tommi last edited by

            Hi Felix,

            version 8.7.80.27-0+22.1 solved it.

            Greets Thomas

            1 Reply Last reply Reply Quote 0
            • Han
              Han last edited by Han

              Hello Felix,
              after updae to 8.7.80.27 no errors setSyncStatus(): collision appaer,
              but a lot of SQL errors like these:

              Wed Oct 31 11:52:02 2018: [error  ] SQL [00000013] Failed: Duplicate entry '295398-26083-258' for key 'PRIMARY', Query Size: 343, Query: "INSERT INTO properties (hierarchyid,tag,type,properties.val_ulong,properties.val_string,properties.val_binary,properties.val_double,properties.val_longint,properties.val_hi,properties.val_lo) VALUES(295398,26083,258,null,null,';▒▒C▒▒▒Hi▒▒▒\0',null,null,null,null),(295398,26082,258,null,null,';▒▒C▒▒▒Hi▒▒▒\0',null,null,null,null)"
              Wed Oct 31 11:52:02 2018: [error  ] KDatabase::I_Update() query failed: "Duplicate entry '295398-26083-258' for key 'PRIMARY'", query: INSERT INTO properties (hierarchyid,tag,type,properties.val_ulong,properties.val_string,properties.val_binary,properties.val_double,properties.val_longint,properties.val_hi,properties.val_lo) VALUES(295398,26083,258,null,null,';▒▒C▒▒▒Hi▒▒▒\0',null,null,null,null),(295398,26082,258,null,null,';▒▒C▒▒▒Hi▒▒▒\0',null,null,null,null)
              

              I think the update made my system work worse than before.
              So I will roll back to the last state.

              Regards
              Han

              1 Reply Last reply Reply Quote 0
              • tommi
                tommi last edited by

                Hello,

                Yes, unfortunately the same here. It seems that every incoming mail generates the error.
                Maybe open a new thread for this.

                Regards
                Thomas

                fbartels 1 Reply Last reply Reply Quote 0
                • fbartels
                  fbartels Kopano @tommi last edited by

                  @tommi said in [solved] kopano-server[]: setSyncStatus(): collision:

                  Yes, unfortunately the same here. It seems that every incoming mail generates the error

                  Issue should be resolved with the packages that have just finished uploading.

                  Regards Felix

                  Resources:
                  https://kopano.com/blog/how-to-get-kopano/
                  https://documentation.kopano.io/
                  https://kb.kopano.io/

                  Support overview:
                  https://kopano.com/support/

                  umgfoin 1 Reply Last reply Reply Quote 0
                  • umgfoin
                    umgfoin @fbartels last edited by umgfoin

                    @fbartels said in [solved] kopano-server[]: setSyncStatus(): collision:

                    Issue should be resolved with the packages that have just finished uploading.

                    Hi Felix,
                    no, still present in KC-master 31.10.2018 15:49 CET.

                    1. This issue is unrelated to the topic of this thread.
                    2. The problem came with recent refactorings in commit 0f8c99a3891, where ECRESULT AddChange(BTSession * ... uses the new infrastructure for std::list<propVal> based batch property-inserts.

                    Whereas the formerly called

                    ECRESULT WriteProp(ECDatabase *lpDatabase, unsigned int ulObjId, unsigned int ulParentId, struct propVal *lpPropVal, bool replace = true);
                    

                    defined default parameter replace = true implementing REPLACE-queries for property writes, the now used

                    ECRESULT InsertProps(ECDatabase *lpDatabase, unsigned int ulObjId, unsigned int ulParentId, std::list<propVal> &propList);
                    

                    treats all property-modifications as INSERT-queries, which is inappropriate to update an existing property.

                    for (auto &i : propList) {
                    		WriteSingleProp(database, objId, parentId, &i, false, 0, query, false);
                    		WriteSingleProp(database, objId, parentId, &i, true, 0, colquery, false);
                    }
                    

                    Forcing InsertProps to create REPLACE -queries fixes the issue, but might have other implications.

                    WriteSingleProp(database, objId, parentId, &i, false, 0, query, true);
                    WriteSingleProp(database, objId, parentId, &i, true, 0, colquery, true);
                    

                    ++umgfoin.

                    deHoeninger 1 Reply Last reply Reply Quote 0
                    • deHoeninger
                      deHoeninger @umgfoin last edited by

                      @umgfoin
                      I’m running into the same issue. It looks like Jelle van der Waa already addressed this issue with Commit https://stash.kopano.io/users/jvanderwaa/repos/kopanocore/commits/9df8d2c16613450d9662d99e27a0fe4b204be091

                      But it don’t found its way into Master yet.

                      Best Jan

                      1 Reply Last reply Reply Quote 0
                      • umgfoin
                        umgfoin last edited by

                        Hi Jan,
                        it was merged into master, yesterday - so probably 'be part of the next community-build.
                        ++umgfoin.

                        deHoeninger 1 Reply Last reply Reply Quote 0
                        • deHoeninger
                          deHoeninger @umgfoin last edited by

                          @umgfoin said in [solved] kopano-server[]: setSyncStatus(): collision:

                          it was merged into master, yesterday - so probably 'be part of the next community-build.

                          Your are right, my fault. Should already be part of last nightly build.

                          Best Jan

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