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    Statement regarding the closure of the Kopano community forum and the end of the community edition

    StatusException: ExportChangesICS->InitializeExporter(): Error, mapi_exportchanges_config() failed: 0xFFFFFFFF8004010F

    Z-Push when using Kopano
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    • kg
      kg last edited by

      I unhooked the store and hooked it in again - no change.
      I also enabled the ICS log, which is very verbose. It produces a lot of lines like these:

      Thu Jan 24 16:22:43 2019: [ 200000] Processing: 03C31F4DB8E84DA0B6108B4EA93D8C43279A00000000, match=1
Thu Jan 24 16:22:43 2019: [ 200000] FirstSyncAccepted: sourcekey=03C31F4DB8E84DA0B6108B4EA93D8C43279A00000000, changetype=4097
Thu Jan 24 16:22:43 2019: [ 200000] Processing: 03C31F4DB8E84DA0B6108B4EA93D8C43269A00000000, match=1
Thu Jan 24 16:22:43 2019: [ 200000] FirstSyncAccepted: sourcekey=03C31F4DB8E84DA0B6108B4EA93D8C43269A00000000, changetype=4097
Thu Jan 24 16:22:43 2019: [ 200000] Processing: 03C31F4DB8E84DA0B6108B4EA93D8C43259A00000000, match=1
Thu Jan 24 16:22:43 2019: [ 200000] FirstSyncAccepted: sourcekey=03C31F4DB8E84DA0B6108B4EA93D8C43259A00000000, changetype=4097
Thu Jan 24 16:22:43 2019: [ 200000] Processing: 03C31F4DB8E84DA0B6108B4EA93D8C43249A00000000, match=1
Thu Jan 24 16:22:43 2019: [ 200000] FirstSyncAccepted: sourcekey=03C31F4DB8E84DA0B6108B4EA93D8C43249A00000000, changetype=4097
Thu Jan 24 16:22:43 2019: [ 200000] Processing: 03C31F4DB8E84DA0B6108B4EA93D8C43239A00000000, match=1
Thu Jan 24 16:22:43 2019: [ 200000] FirstSyncAccepted: sourcekey=03C31F4DB8E84DA0B6108B4EA93D8C43239A00000000, changetype=4097
Thu Jan 24 16:22:43 2019: [ 200000] Processing: 03C31F4DB8E84DA0B6108B4EA93D8C43229A00000000, match=1
Thu Jan 24 16:22:43 2019: [ 200000] FirstSyncAccepted: sourcekey=03C31F4DB8E84DA0B6108B4EA93D8C43229A00000000, changetype=4097
Thu Jan 24 16:22:43 2019: [ 200000] Processing: 03C31F4DB8E84DA0B6108B4EA93D8C43219A00000000, match=1
Thu Jan 24 16:22:43 2019: [ 200000] FirstSyncAccepted: sourcekey=03C31F4DB8E84DA0B6108B4EA93D8C43219A00000000, changetype=4097
Thu Jan 24 16:22:43 2019: [ 200000] Processing: 03C31F4DB8E84DA0B6108B4EA93D8C43209A00000000, match=1
Thu Jan 24 16:22:43 2019: [ 200000] FirstSyncAccepted: sourcekey=03C31F4DB8E84DA0B6108B4EA93D8C43209A00000000, changetype=4097
Thu Jan 24 16:22:43 2019: [ 200000] Processing: 03C31F4DB8E84DA0B6108B4EA93D8C431F9A00000000, match=1
Thu Jan 24 16:22:43 2019: [ 200000] FirstSyncAccepted: sourcekey=03C31F4DB8E84DA0B6108B4EA93D8C431F9A00000000, changetype=4097
Thu Jan 24 16:22:43 2019: [ 200000] Processing: 03C31F4DB8E84DA0B6108B4EA93D8C431E9A00000000, match=1
Thu Jan 24 16:22:43 2019: [ 200000] FirstSyncAccepted: sourcekey=03C31F4DB8E84DA0B6108B4EA93D8C431E9A00000000, changetype=4097
Thu Jan 24 16:22:43 2019: [ 200000] Processing: 03C31F4DB8E84DA0B6108B4EA93D8C431D9A00000000, match=1
Thu Jan 24 16:22:43 2019: [ 200000] FirstSyncAccepted: sourcekey=03C31F4DB8E84DA0B6108B4EA93D8C431D9A00000000, changetype=4097
Thu Jan 24 16:22:43 2019: [ 200000] Processing: 03C31F4DB8E84DA0B6108B4EA93D8C431C9A00000000, match=1
Thu Jan 24 16:22:43 2019: [ 200000] FirstSyncAccepted: sourcekey=03C31F4DB8E84DA0B6108B4EA93D8C431C9A00000000, changetype=4097
Thu Jan 24 16:22:44 2019: [ 200000] K-1200: sourcekey=, syncid=425074, changetype=1, flags=46
Thu Jan 24 16:22:44 2019: [ 200000] MatchRestrictions: matching 1000 rows

      Anything specific that I can look for in there?

      1 Reply Last reply Reply Quote 0
      • Manfred
        Manfred Kopano last edited by

        Hi kg,

        I’m not very familiar with the internals of the core, so unfortunately I can’t help you with that.

        If you have a valid subscription, you can open a support case with Kopano.

        Otherwise you can open a thread at https://forum.kopano.io/category/15/kopano-groupware-core section as I’m not sure how often the core devs check posts here.

        Manfred

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        • kg
          kg last edited by

          Thank you @Manfred for your help on this one.

          I opened a topic in the Kopano Core section. Let’s see, if somebody is able to help me to debug this further.

          1 Reply Last reply Reply Quote 0
          • Banesh
            Banesh last edited by

            Hi, is the problem already solved? Any information about the root cause? I have exactly the same behavior on my system.

            1 Reply Last reply Reply Quote 0
            • mhoffmann75
              mhoffmann75 last edited by

              Same problem here. On my mailbox it is reproducable with the sent items folder. I removed all but 300 mails and it syncs fine. Putting some older mails into this folder (e.g. 2.500 mails) z-push errors out despite setting timeframe to 1 week, 3 days or even 1 day.

              Same seems to be the case for calendar.
              Still investigating this.

              On my site this is latest z-push with latest kopano core.

              1 Reply Last reply Reply Quote 0
              • kg
                kg last edited by

                I was able to resolve it by replacing the underlying database of the Kopano-Core. We’ve been using a MariaDB Galera Cluster and after replacing it with a single instance of MySql, it started working fine again.

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                • mhoffmann75
                  mhoffmann75 last edited by

                  Finally it seems that unhooking and hooking the store of the user again solved these kind of error - crossing fingers…

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                  • mhoffmann75
                    mhoffmann75 last edited by

                    Unfortunately after a few days the same problems reoccurred :-(
                    Yesterday i did move my database from mariadb to mysql which (it seems again) did fix all these kind of errors.
                    See here: https://forum.kopano.io/topic/2269/z-push-2-4-5-sync-issue-0xffffffff8004010f/3
                    (Dont want to cross post).

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                    • john3377
                      john3377 last edited by john3377

                      Hello,

                      I ran into the same problem and I can confirm switching to MySQL 8.0.15 solves this issue.
                      Debian_testing, MariaDB 10.3.13, z-push 2.6.0.alpha , Kopano 8.7.80.926.
                      So I guess raising a ticket makes sense here.

                      BR.

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                      • embexx
                        embexx last edited by

                        I configured in kopano’s server.cfg
                        from: enable_enhanced_ics = yes
                        to: enable_enhanced_ics = no

                        and restarted kopano-server. Now it works with maria-db.

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                        • fbartels
                          fbartels Kopano last edited by

                          Please continue discussion in https://forum.kopano.io/topic/2269/z-push-2-4-5-sync-issue-0xffffffff8004010f

                          Regards Felix

                          Resources:
                          https://kopano.com/blog/how-to-get-kopano/
                          https://documentation.kopano.io/
                          https://kb.kopano.io/

                          Support overview:
                          https://kopano.com/support/

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