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    Statement regarding the closure of the Kopano community forum and the end of the community edition

    StatusException: ExportChangesICS->InitializeExporter(): Error, mapi_exportchanges_config() failed: 0xFFFFFFFF8004010F

    Z-Push when using Kopano
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    • Manfred
      Manfred Kopano last edited by

      Hi kg,

      I’m not very familiar with the internals of the core, so unfortunately I can’t help you with that.

      If you have a valid subscription, you can open a support case with Kopano.

      Otherwise you can open a thread at https://forum.kopano.io/category/15/kopano-groupware-core section as I’m not sure how often the core devs check posts here.

      Manfred

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      • kg
        kg last edited by

        Thank you @Manfred for your help on this one.

        I opened a topic in the Kopano Core section. Let’s see, if somebody is able to help me to debug this further.

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        • Banesh
          Banesh last edited by

          Hi, is the problem already solved? Any information about the root cause? I have exactly the same behavior on my system.

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          • mhoffmann75
            mhoffmann75 last edited by

            Same problem here. On my mailbox it is reproducable with the sent items folder. I removed all but 300 mails and it syncs fine. Putting some older mails into this folder (e.g. 2.500 mails) z-push errors out despite setting timeframe to 1 week, 3 days or even 1 day.

            Same seems to be the case for calendar.
            Still investigating this.

            On my site this is latest z-push with latest kopano core.

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            • kg
              kg last edited by

              I was able to resolve it by replacing the underlying database of the Kopano-Core. We’ve been using a MariaDB Galera Cluster and after replacing it with a single instance of MySql, it started working fine again.

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              • mhoffmann75
                mhoffmann75 last edited by

                Finally it seems that unhooking and hooking the store of the user again solved these kind of error - crossing fingers…

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                • mhoffmann75
                  mhoffmann75 last edited by

                  Unfortunately after a few days the same problems reoccurred :-(
                  Yesterday i did move my database from mariadb to mysql which (it seems again) did fix all these kind of errors.
                  See here: https://forum.kopano.io/topic/2269/z-push-2-4-5-sync-issue-0xffffffff8004010f/3
                  (Dont want to cross post).

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                  • john3377
                    john3377 last edited by john3377

                    Hello,

                    I ran into the same problem and I can confirm switching to MySQL 8.0.15 solves this issue.
                    Debian_testing, MariaDB 10.3.13, z-push 2.6.0.alpha , Kopano 8.7.80.926.
                    So I guess raising a ticket makes sense here.

                    BR.

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                    • embexx
                      embexx last edited by

                      I configured in kopano’s server.cfg
                      from: enable_enhanced_ics = yes
                      to: enable_enhanced_ics = no

                      and restarted kopano-server. Now it works with maria-db.

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                      • fbartels
                        fbartels Kopano last edited by

                        Please continue discussion in https://forum.kopano.io/topic/2269/z-push-2-4-5-sync-issue-0xffffffff8004010f

                        Regards Felix

                        Resources:
                        https://kopano.com/blog/how-to-get-kopano/
                        https://documentation.kopano.io/
                        https://kb.kopano.io/

                        Support overview:
                        https://kopano.com/support/

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