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    Kopano Attachment Disk Store has double size then Mailbox

    Kopano Groupware Core
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    • doublex
      doublex last edited by

      @Gerald: Thanks. But this is definitly not the Problem. I did this before. I dont have any other users. And i don´t have any deleted Mails.

      @fbartels: Thanks. I think that was my Problem. But please can you tell my how to resolve the Problem. I needed the IMAP Feature für Migrating the Mail. It doesnt work with the PST_Migration-Tool.
      Now i disabled the Featrue for this user but the size does not Change.

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      • mcostan
        mcostan last edited by

        @fbartels

        oops… I will have the same issue as I did use IMAP before I started being able to share public folders and swapped mobile email client and the storage of my inbox will now be massive…

        So if there is any way to remove the IMAP data not required anymore I would greatly appreciate it too…

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        • doublex
          doublex last edited by

          ok. i told that it is only one Mailbox. What i do now is:

          1. Add a new Mailbox without IMAP feature
          2. Move all Folders and Mail from Mailbox A to Mailbox B
          3. Remove all Restoreable Items in Mailbox A

          The hole process is needed some Hours. I tested it positiv in 1 Folder.
          I will post the result after finishing.

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          • mcostan
            mcostan last edited by

            @doublex
            How did you do 2.?

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            • doublex
              doublex last edited by

              @mcostan
              2.1 open Mailbox A (old) via Webapp
              2.2 give User auf Mailbox B (new) full Access
              2.3 open Mailbox B (new) via Webapp
              2.4 open Shared Mails (Mailbox A)
              2.5 Move the Folders from Mailbox A to Mailbox B
              3. Click Right on EVERY Folder of Mailbox A and open Restore items > Delete all items

              mcostan 1 Reply Last reply Reply Quote 0
              • mcostan
                mcostan @doublex last edited by

                @doublex

                Thanks. That makes sense.

                In my case I don’t think that would be viable… Too many folders.

                It would be great if there was a script to do this programmatically from the back end, but I am not aware of any.

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                • fbartels
                  fbartels Kopano last edited by

                  Technically is should be enough to clean the PR_EC_IMAP_* attributes from all messages in the store, but as far as I know no ready to use script exists for this.

                  Please contact our sales team if you want to sponsor such a script.

                  Regards Felix

                  Resources:
                  https://kopano.com/blog/how-to-get-kopano/
                  https://documentation.kopano.io/
                  https://kb.kopano.io/

                  Support overview:
                  https://kopano.com/support/

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                  • mcostan
                    mcostan last edited by

                    Thanks @fbartels

                    I’ll see if I get the chance of going through the database in the spare time and see if I can write something. If so I’ll post it.

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                    • fbartels
                      fbartels Kopano @mcostan last edited by

                      @mcostan said in Kopano Attachment Disk Store has double size then Mailbox:

                      going through the database

                      Just to have it said: deleting or modifying stuff directly in the database is usually a bad idea. You should rather use python-kopano to perform this deletion.

                      Regards Felix

                      Resources:
                      https://kopano.com/blog/how-to-get-kopano/
                      https://documentation.kopano.io/
                      https://kb.kopano.io/

                      Support overview:
                      https://kopano.com/support/

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                      • doublex
                        doublex last edited by

                        i finished now with the complex Manual way. The size is reduced from 79GB to 39GB. Its realy the half. Iam happy now.

                        Can anyone explain the @fbartels -way with “PR_EC_IMAP_* attributes” or the @mcostan -way with “python-kopano” in Detail?

                        Thanks

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