kopano-migration-pst corrupts rich text mails



  • Hello,

    I imported my old mails with kopano-migration-pst into my server. Unfortunately the content of all mails with rich text was destroyed.

    Example result:
    lang1031Arial1lTahomavwkd4Slht Nhri fu muweirh sportlbrde4tig,nrdwas ausdrkst. Wiald neuepat Woedas d6AufuCiaU v.dBMbwass1717tp:.crosss.bmilto:.Mar@GMX.a


  • Kopano

    Hi @bmaehr ,

    can you specify the version you are experiencing this with? And which client are you using? Most of our clients actually don’t support viewing rtf content.



  • Im using the latest nightly and Outlook.
    I created a testfile (pst with one mail) if you are interested.


  • Kopano

    @bmaehr said in kopano-migration-pst corrupts rich text mails:

    Im using the latest nightly

    Please post the exact version, what is the latest nightly today, most likely won’t be tomorrow and definitely not a few weeks from now.

    @bmaehr said in kopano-migration-pst corrupts rich text mails:

    and Outlook.

    How is outlook connected?

    @bmaehr said in kopano-migration-pst corrupts rich text mails:

    I created a testfile (pst with one mail) if you are interested.

    Yes, that would be required to further investigate. If you have a subscription you could open up a ticket for this, if you don’t have a subscription you could send the file to feedback at kopano dot io.



  • Hello,

    I don’t think it is a problem of just one nightly but here is the information: core-8.6.80.1018_0+152-Ubuntu_18.04-i386

    Outlook is connected by ActiveSync. Not only in Outlook but also in Kopano Webapp the text ist destroyed. That’s why I think the problem is in kopano-migration-pst.

    The priority is low, because even if you find and fix the bug, I’m net sure if I will be able to replace the (hundreds) of old damaged mails with fixed copies.
    I will send the testfile to the mail address…


  • Kopano

    @bmaehr said in kopano-migration-pst corrupts rich text mails:

    Outlook is connected by ActiveSync. Not only in Outlook but also in Kopano Webapp

    I must say neither of those clients will show you a rtf message anyways (WebApp is AFAIK incapable of showing rft and adtivesync only transmits plain and html as well). But I’m looking forward to your test file.