Filter Rules disappearing

Christoph.Goth

The Problem seems so occure when “dumping” the rules for the dagent (?) to process the mails while arriving.

I’v made the same discovery as @ashceryth, the rules get listed as long as no mail arrives. After the first mail being proccessed after editing the ruleset they disappear in the webapp and kopani-ibrules and none (!) get processed anymore. Using python kopano-rules.py i can list and modify them, after deleting any Rule-Entry - so the rule-set gets smaller again - they reappear and get prosessed again! Ther seems to be a point of summary rulesize where the problem beginns.

My rules are mostly based on “if senders-Adress contains X, move to folder Y”.
It doesnt mather, if i use one very big rule oder a few smaller ones, after some numbers of entrys the problem occures again and again, only solution is to delete a rule entry so the rest is working again…

jengelh

I smell a cache issue. (I tested and can reproduce now; kopano-srvadm --purge-cache=all makes it visible.)

ashceryth

@jengelh Great that you are on to something now. You mean kopano-srvadm --purge-cache=all makes the rules visible again?

ashceryth

I cleared the cache with kopano-srvadm --clear-cache=all after the rules disappeared (~20 rules) and they didn’t came back. With kopano-backup --only-meta -u <username> -f Inbox the rules file was empty but with SELECT h.owner, val_binary FROM properties AS p INNER JOIN hierarchy AS h ON p.hierarchyid=h.id WHERE tag=0x3FE1 all rules were listed in the output. So everything was still in the db. I can go up to about ~15 simple rules (if sender address is X move to folder Y) until the rules disappear.

freyuh

My rules went back after running ‘kopano-cli --clear-cache’

freyuh

Okay, my rules came back after the “clear-cache”, but only one of them is working: it’s the one with the ‘subject-rule’.
All with ‘sent-to-rules’ don’t work …

jengelh

Anyway it’s fixed in 8.6.90.80 / 8.7.80.283 and newer.

bmaehr

@jengelh Thank you!

ashceryth

@jengelh

Thanks!

freyuh

@jengelh

Thanks!

freyuh

@jengelh said in Filter Rules disappearing:

Anyway it’s fixed in 8.6.90.80 / 8.7.80.283 and newer.

I have installed the update, but nothing has changed: only the ‘subject rule’ works …
Do I have to do someting more than installing the fix?

freyuh

Hello,

maybe the error is with the email-address?

I went through all email addresses and did a ‘save’ without changing the addresses.
Before the 'update I got following content:

 *  PR_RULE_CONDITION:
     *  RES_SUBRESTRICTION subobject PR_MESSAGE_RECIPIENTS
         *  RES_COMMENT
             *  Restriction:
                 *  RES_PROPERTY 0x300b0102 == binary("SMTP:ENBW@UELLERN.DE")
             *  tag 0x60000003 1
             *  tag 0x00010102 binary("SMTP:ENBW@UELLERN.DE")
             *  tag 0x0001001f "enbw@uellern.de <enbw@uellern.de>"
             *  PR_DISPLAY_TYPE 0

And after the ‘update’ I got:

 *  PR_RULE_CONDITION:
     *  RES_SUBRESTRICTION subobject PR_MESSAGE_RECIPIENTS
         *  RES_COMMENT
             *  Restriction:
                 *  RES_PROPERTY 0x300b0102 == binary("SMTP:ENBW@UELLERN.DE\0")
             *  tag 0x60000003 1
             *  tag 0x00010102 binary("SMTP:ENBW@UELLERN.DE\0")
             *  tag 0x0001001f "enbw@uellern.de <enbw@uellern.de>"
             *  PR_DISPLAY_TYPE 0

So the addresses have changed a little. There has been added a ‘\0’ after each address …

Now I’m waiting if ‘save’ did the job …

freyuh

Now the email-rules are working too …