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    Statement regarding the closure of the Kopano community forum and the end of the community edition

    Filter Rules disappearing

    Kopano Groupware Core
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    • jengelh
      jengelh Banned last edited by

      I smell a cache issue. (I tested and can reproduce now; kopano-srvadm --purge-cache=all makes it visible.)

      ashceryth 1 Reply Last reply Reply Quote 0
      • ashceryth
        ashceryth @jengelh last edited by

        @jengelh Great that you are on to something now. You mean kopano-srvadm --purge-cache=all makes the rules visible again?

        1 Reply Last reply Reply Quote 0
        • ashceryth
          ashceryth last edited by

          I cleared the cache with kopano-srvadm --clear-cache=all after the rules disappeared (~20 rules) and they didn’t came back. With kopano-backup --only-meta -u <username> -f Inbox the rules file was empty but with SELECT h.owner, val_binary FROM properties AS p INNER JOIN hierarchy AS h ON p.hierarchyid=h.id WHERE tag=0x3FE1 all rules were listed in the output. So everything was still in the db. I can go up to about ~15 simple rules (if sender address is X move to folder Y) until the rules disappear.

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          • freyuh
            freyuh last edited by

            My rules went back after running ‘kopano-cli --clear-cache’

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            • freyuh
              freyuh last edited by

              Okay, my rules came back after the “clear-cache”, but only one of them is working: it’s the one with the ‘subject-rule’.
              All with ‘sent-to-rules’ don’t work …

              1 Reply Last reply Reply Quote 0
              • jengelh
                jengelh Banned last edited by

                Anyway it’s fixed in 8.6.90.80 / 8.7.80.283 and newer.

                bmaehr freyuh 2 Replies Last reply Reply Quote 1
                • bmaehr
                  bmaehr @jengelh last edited by

                  @jengelh Thank you!

                  1 Reply Last reply Reply Quote 0
                  • ashceryth
                    ashceryth last edited by

                    @jengelh

                    Thanks!

                    1 Reply Last reply Reply Quote 0
                    • freyuh
                      freyuh last edited by

                      @jengelh

                      Thanks!

                      1 Reply Last reply Reply Quote 0
                      • freyuh
                        freyuh @jengelh last edited by

                        @jengelh said in Filter Rules disappearing:

                        Anyway it’s fixed in 8.6.90.80 / 8.7.80.283 and newer.

                        I have installed the update, but nothing has changed: only the ‘subject rule’ works …
                        Do I have to do someting more than installing the fix?

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                        • freyuh
                          freyuh last edited by

                          Hello,

                          maybe the error is with the email-address?

                          I went through all email addresses and did a ‘save’ without changing the addresses.
                          Before the 'update I got following content:

                           *  PR_RULE_CONDITION:
                               *  RES_SUBRESTRICTION subobject PR_MESSAGE_RECIPIENTS
                                   *  RES_COMMENT
                                       *  Restriction:
                                           *  RES_PROPERTY 0x300b0102 == binary("SMTP:ENBW@UELLERN.DE")
                                       *  tag 0x60000003 1
                                       *  tag 0x00010102 binary("SMTP:ENBW@UELLERN.DE")
                                       *  tag 0x0001001f "enbw@uellern.de <enbw@uellern.de>"
                                       *  PR_DISPLAY_TYPE 0
                          

                          And after the ‘update’ I got:

                           *  PR_RULE_CONDITION:
                               *  RES_SUBRESTRICTION subobject PR_MESSAGE_RECIPIENTS
                                   *  RES_COMMENT
                                       *  Restriction:
                                           *  RES_PROPERTY 0x300b0102 == binary("SMTP:ENBW@UELLERN.DE\0")
                                       *  tag 0x60000003 1
                                       *  tag 0x00010102 binary("SMTP:ENBW@UELLERN.DE\0")
                                       *  tag 0x0001001f "enbw@uellern.de <enbw@uellern.de>"
                                       *  PR_DISPLAY_TYPE 0
                          

                          So the addresses have changed a little. There has been added a ‘\0’ after each address …

                          Now I’m waiting if ‘save’ did the job …

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                          • freyuh
                            freyuh last edited by

                            Now the email-rules are working too …

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