Kopano does not send mails

hi guys,

my kopano-server on ubuntu 18.04 does not send mails over the webapp.

All mails stuck in “outbox”.

Here are the log files:

  • var/log/mail.log
Jun 11 06:36:51 exchange postfix/postfix-script[6167]: stopping the Postfix mail system
Jun 11 06:36:51 exchange postfix/master[1747]: terminating on signal 15
Jun 11 06:36:51 exchange postfix/postfix-script[6323]: starting the Postfix mail system
Jun 11 06:36:51 exchange postfix/master[6325]: daemon started -- version 3.3.0, configuration /etc/postfix
  • var/log/kopano/server.log
Mon Jun 11 06:53:18 2018: [warning] Shutting down
Mon Jun 11 06:53:20 2018: [=======] Server shutdown complete.
Mon Jun 11 06:53:20 2018: [=======] Starting kopano-server version 8.6.80 (pid 11791)
  • var/log/kopano/spooler.log
Mon Jun 11 06:55:00 2018: [error  ] [10479] gsoap connect: ()
Mon Jun 11 06:55:00 2018: [error  ] [10479] HrLogon server "server_pipe_name = /var/run/kopano/server.sock" user "SYSTEM": network error
Mon Jun 11 06:55:00 2018: [error  ] [10479] Unable to open admin session: network error (80040115)```

Hej nils50122 .

Please post your [/etc/kopano/]spooler.cfg

##############################################################
# SPOOLER SETTINGS

# Outgoing mailserver name or IP address
smtp_server = localhost

# Port number for outgoing mailserver
smtp_port = 25

# Server Unix socket location
#server_socket = file:///var/run/kopano/server.sock

# drop privileges and run the process as this user
#run_as_user = kopano

# drop privileges and run the process as this group
#run_as_group = kopano

# create a pid file for stopping the service via the init.d scripts
#pid_file = /var/run/kopano/spooler.pid

# run server in this path (when not using the -F switch)
#running_path = /var/lib/kopano

# create memory coredumps upon crash [no, systemdefault, yes]
coredump_enabled = no

# for temporary files
# consider mounting a `tmpfs' underneath this path (wherever you
# point it to)
tmp_path = /tmp

##############################################################
# SPOOLER LOG SETTINGS

# Logging method (syslog, file)
log_method = file

# Loglevel (0(none), 1(crit), 2(err), 3(warn), 4(notice), 5(info), 6(debug))
log_level = 3

# Logfile for log_method = file, use '-' for stderr
log_file = /var/log/kopano/spooler.log

# Log timestamp - prefix each log line with timestamp in 'file' logging mode
log_timestamp = yes

# Buffer logging in what sized blocks. 0 for line-buffered (syslog-style).
#log_buffer_size = 0

# Dump raw messages into specified directory before sending to smtpd.
#log_raw_message_path = /tmp
#log_raw_message_stage1 = no

##############################################################
# SPOOLER SSL LOGIN SETTINGS
#
# Note: server_socket must be set to https://servername:portname/
#       to use this type of login method

# Login to the storage server using this SSL Key
#sslkey_file = /etc/kopano/ssl/spooler.pem

# The password of the SSL Key
#sslkey_pass = replace-with-server-cert-password

##############################################################
# SPOOLER THREAD SETTINGS

# Maximum number of threads used to send outgoing messages
max_threads = 5

##############################################################
# SPOOLER FAXING SETTINGS

# When sending an email that must go to a fax address, the address
# will be rewritten to <phonenumber>@<fax_domain>
fax_domain = fax.local

# If the received number starts with a '+', it will be replaced by
# the fax_international value.
# e.g. +3112345678@fax.local will be rewritten to 003112345678@fax.local
fax_international = +

##############################################################
# SPOOLER DELEGATE SETTINGS

# Set this value to 'yes' to let the spooler always send emails with
# delegates (other user than yourself in the From: header)
# In installations before 6.20, this value was always 'yes'.
# IMPORTANT: This feature overrides "send-as" functionality.
always_send_delegates = no

# Set this value to 'no' if you do NOT want to allow redirected e-mails
# being sent with their original 'FROM' header
allow_redirect_spoofing = yes

# Copies the sent mail of delegates and send-as mails in the
# "Sent Items" folder of the representer.
copy_delegate_mails = yes

# Allow to forward and sent a meeting request as delegate Kopano and
# SMTP user.
allow_delegate_meeting_request = yes

# Allow users to send email to the 'everyone' group
allow_send_to_everyone = yes

##############################################################
# SPOOLER OUTPUT SETTINGS

# Set this value to 'yes' to always send meeting request information
#   using TNEF method (winmail.dat attachments).
#   Otherwise, the meeting request information is sent using
#   iCalendar (calendar.ics attachment).
# Mail bodies created in RTF text format will also use TNEF.
always_send_tnef = no

# The us-ascii charset will be upgraded to this charset, to allow more
# use of high-characters.
charset_upgrade = windows-1252

# Request SMTP Delivery Status Notifications if the MTA support it
enable_dsn = yes

##############################################################
# SPOOLER GROUP EXPANSION

# Set this value to 'yes' if groups should be expanded to their
# members; This means that the receiving party will see the names
# of the group members in the To: header for example. If set to
# 'no', the name of the group will appear in the headers.
#
# Note: groups with email addresses are never expanded
expand_groups = no

##############################################################
# SPOOLER ARCHIVING SETTINGS

# Enable archive_on_send to automatically archive all outgoing
# messages.
# This will do nothing if no archive is attached to the source mailbox.
archive_on_send = no

##############################################################
# SPOOLER PLUGIN SETTINGS

# Enable the spooler plugin framework
plugin_enabled = yes

# Path to the spooler plugin manager
plugin_manager_path = /usr/share/kopano-spooler/python

# Path to the activated spooler plugins.
#   This folder contains symlinks to the kopano plugins and custom scripts. The plugins are
#   installed in '/usr/share/kopano-spooler/python/plugins/'. To activate a plugin create a symbolic
#   link in the 'plugin_path' directory.
#
# Example:
#  $ ln -s /usr/share/kopano-spooler/python/plugins/disclaimer.py /var/lib/kopano/spooler/plugins/disclaimer.py
plugin_path = /var/lib/kopano/spooler/plugins

UPDATE: Easy fix - Kopano-Spooler was not started.